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Trade Radiators Reviews

4.7 Rating 5,491 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 5,491 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT
Trade Radiators is the UK's leading online radiator retailer, trusted by over 8,000 customers with a 4.7★ average rating. We stock over 1,000 radiators, heated towel rails and accessories, from designer verticals to traditional cast iron, all at trade prices with free UK delivery.

Our in-house heating experts are on hand to help you choose the right product for any room, whether you're updating a single radiator or fitting out an entire property. We combine premium quality products with knowledgeable, friendly support, competitive pricing and 100% secure checkout.

DELIVERY
Free delivery to all mainland UK addresses on every order, no minimum spend. Most items are dispatched within 1-2 working days via our tracked courier service. Whether your order includes a single towel rail or a full house of radiators, we deliver it fast and free without hidden charges.

T&Cs
30-Day Money Back Guarantee on all orders. Not quite right? Return any unused product within 30 days for a full refund, no quibbles. All our radiators and heated towel rails are quality-checked before dispatch and covered by manufacturer warranty. We pride ourselves on making returns as straightforward as the ordering process itself.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Excellent, very happy with the radiators and very happy with the service I dealt with a lovely lady who was extremely helpful, knowledgable about the products, extremely patient with me when I changed the order slightly she went the extra mile I would recommend Trade Radiators for quality, prices and efficiency”
Helpful Report
Posted 5 years ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
“Fantastic bargain. Very pleased.”
Helpful Report
Posted 5 years ago
Wonderful to hear. Thank you for the 5 star review!
Posted 4 years ago
“Good prices, great range of products, fast delivery. Will definitely use again”
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Posted 5 years ago
That is amazing to hear and very much appreciated. We look forward to welcoming you back again soon!
Posted 4 years ago
“Perfect great value and swift delivery”
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Posted 5 years ago
Brilliant, thank you for the 5 star review!
Posted 4 years ago
“Good service. Had an issue with potential late supply, but following my request a quick fix was agreed and rapid delivery was made. Great service well appreciated.”
Helpful Report
Posted 5 years ago
That is amazing to hear. Glad we managed to get you all sorted!We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
“Lovely product delivered quickly. Great customer support from Yasmin! Thank you.”
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Posted 5 years ago
That is fantastic to hear, thank you!
Posted 5 years ago
“radiator arrived bent-needed it desperately so had to accept it”
Helpful Report
Posted 5 years ago
Thank you for your review. We are really sorry that this has arrived damaged, all damages should be reported to our Customer Service team (to allow us to rectify this for you) which, on checking, you don't appear to have done. We will report this to them now for you and they will be in touch. Thank you and sorry again.
Posted 5 years ago
“There were a couple of chips that I only noticed after the delivery person had left and the radiator was fully unpacked.”
Helpful Report
Posted 5 years ago
Thank you for your review. We are really sorry that this has arrived damaged, all damages should be reported to our Customer Service team (to allow us to rectify this for you) which, on checking, you don't appear to have done. We will report this to them now for you and they will be in touch. Thank you and sorry again.
Posted 5 years ago
“Very prompt delivery, and the product matched the description”
Helpful Report
Posted 5 years ago
Thank you for the positive review, much appreciated!
Posted 4 years ago
“Delivered a damaged radiator then replaced with another damaged radiator. You’d think they would check a product before sending it as a replacement.”
Helpful Report
Posted 5 years ago
Apologies that this happened (transit damage), the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Sorry again for the inconvenience.
Posted 4 years ago
“I ordered 2 radiators in stock told 2-5 working days. Took over 2 weeks and only 1 radiator was delivered .”
Helpful Report
Posted 5 years ago
Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.
Posted 4 years ago
“Excellent service product works well”
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Posted 5 years ago
Thanks for the 5 star review and positive feedback!
Posted 4 years ago
“Lovely radiators at a good price. Arrived the next day. Excellent service. The radiators were very well packaged and the driver delivered them as requested. The only criticism would be the poor fitting instructions.”
Helpful Report
Posted 5 years ago
Thank you for your review, any problems at all please contact the Customer Service team.
Posted 4 years ago
“Is perfect fit 🙂 , looks great on his place and arrived on time. Very well packed . Happy I've chose you.”
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Posted 5 years ago
Fantastic review, great to hear! We look forward to welcoming you back again soon!
Posted 4 years ago
“Looks beautiful and elegant. Fast delivery”
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Posted 5 years ago
Thank you very much indeed for the 5 star review :-)
Posted 4 years ago
“excellent delivery and love the radiator - great value for money and looks so stylish,”
Helpful Report
Posted 5 years ago
Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 4 years ago
“Delivery has gone missing twice and the second time I got someone else’s delivery by mistake and still 10 days later it’s still here”
Helpful Report
Posted 5 years ago
Sincere apologies that this happened, during lockdown the couriers were really struggling with driver/staff shortages due to COVID and at times logistics fell short of our usual standards for which we are truly sorry. The missing parcels were fully refunded as requested. Sorry again for the inconvenience, this is really not our usual standard of service at all.
Posted 4 years ago
“Amanda was Great..trade radiators were great...YOUR DELIVERY COMPANY TUFFNELLS IS ABSOLUTE RUBBISH..FAILED TO DELIVER ON AGREED DAY..NO CONTACT MADE BY THEM.,.I WAS UNABLE TO CONTACT THEM THEY HAD THE CHECK TO MARK ON WEB SITE ITEMS HAD BEEN DELIVERED..THEN SENT OUT AN EMAIL SAYING THEY WOULD BE DELIVERED ON THE MONDAY INSTEAD OF THE AGREED FRIDAY. Advice to Trade Radiators change carrier for the good of your own reputation. Nowadays it is just not acceptable for a carrier not to be able to give an estimated time of delivery even am/pm should be and is possible.”
Helpful Report
Posted 5 years ago
We are really sorry the courier service wasn't the usual standard, we did find a lot of delays etc during December due to COVID as this was the case with all logistic networks UK wide and apologise for the inconvenience. Glad you're happy with both Trade Radiators and our lovely Amanda though, we appreciate your kind words. Thank you.
Posted 5 years ago
“Product looks good”
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Posted 5 years ago
Thank you :-)
Posted 5 years ago
“Radiator turned up damaged. They agreed to turn up and collect but never did”
Helpful Report
Posted 5 years ago
Our sincere apologies that this happened Dave, the couriers (during lockdown) were really struggling with driver/staff shortages due to COVID and at times logistics fell short of our usual standards for which we are truly sorry. We did collect and refund for you as requested but it should have been sooner. Sorry again for the inconvenience.
Posted 4 years ago
Trade Radiators is rated 4.7 based on 5,491 reviews