Login
Start Free Trial Are you a business? Click Here

Tower Reviews

4.2 Rating 5,623 Reviews
80 %
of reviewers recommend Tower
4.2
Based on 5,623 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Tower 5 star review on 3rd October 2025
S
Tower 5 star review on 13th September 2025
K
Tower 5 star review on 13th September 2025
K
Tower 5 star review on 7th September 2025
T
Tower 5 star review on 3rd September 2025
V
Tower 5 star review on 1st September 2025
V
Tower 5 star review on 27th August 2025
A
245
Anonymous
Anonymous  // 01/01/2019
Bought a T17085 4litre Manual air fryer (from a supermarket) after my Ninja dual air fryer left me. I didn't have high expectations about it but I am very happy with this product. No digital keypad to go wrong or do it's own thing. Draw easier to clean than the ninja ones. This machine cooks perfectly 👌 and looks good. Only downside is the little rubber pads on the draw insert. If you don't take them off whilst cleaning you can easily lose them down the plug whole lol. That being said they can be bought for very little money. A great product, in my view better than the Ninja. And looks good.
Helpful Report
Posted 7 months ago
Hello What wonderful comments to receive about your Tower Air Fryer. Here at Tower we pride ourselves on providing quality products at affordable prices supported by great Customer Service. If we can help in any way in the future we'd love to hear from you. Keith - Group Customer Services Manager.
Posted 7 months ago
I'm very happy woith my purchase!
Helpful Report
Posted 7 months ago
Hello Thanks for your review. I was delighted to hear how happy you were with your recent purchase from Tower. I do hope you visit our website again very soon to check out our great range of products. Thanks for being a fantastic customer of Tower. Keith - Group Customer Services Manager
Posted 7 months ago
Exceptional efficient steam cleaner which has improved my way of daily living. I steam places with such ease and gusto. Ovens are not problematic anymore as the grease melts away making it so easy to just wipe clean. Cat fleas have vacated my flat or suffered total eradication by the heat and steam mop attachment. Windows and mirrors are cleaned in seconds instead of minutes. All in all I am totally happy with my purchase and would never now stop using this cost effective, time saving device that takes care of dirt and grease in seconds. Tower, your products are exceptional and well worth the money. Many Thanks, Mr Bear
Helpful Report
Posted 7 months ago
Hell Mr Bear What a wonderful review to read about your Steam Cleaner from Tower. Thanks for your kind words and indeed your valuable order. Best wishes Keith - Group Customer Services Manager
Posted 7 months ago
Beautiful deep fat fryer
Helpful Report
Posted 7 months ago
Hello Many thanks for taking the time to leave your kind review about your Deep Fat Fryer. Here at Tower our customers comments and feedback is so important to us. Regards Keith - Group Customer Services Manager
Posted 7 months ago
Item as described and arrived in 5 days.
Helpful Report
Posted 7 months ago
Hello Ian Thanks for your 5 star comments and indeed your valuable order. I was pleased your Tower product was as expected and arrived safely. Keith - Group Customer Services Manager
Posted 7 months ago
Supplied a really cool set of weighing scales.
Helpful Report
Posted 7 months ago
Hello Rosie Thanks for taking the time to leave your 5 star comments about your Kitchen Scales. It was great to see you scales in action. I do hope you visit our website again very soon to check out our great range of products. Keith - Group Customer Services Manager
Posted 7 months ago
Very good customer service
Helpful Report
Posted 7 months ago
Hello Marta Thanks for your 5 star comments about the recent service you received from our Customer Services Team. Regards Keith - Group Customer Services Manager
Posted 7 months ago
Love this cord/cordless iron in black and gold. This is the second one I have bought as it is such a good iron and pleasure to use.
Helpful Report
Posted 7 months ago
Hello I was delighted to read how much you love your Cordless Steam iron. I hope you visit our website again very soon to check out our great range of products. Keith - Group Customer Services Manager
Posted 7 months ago
Very happy with Tower products
Helpful Report
Posted 7 months ago
Hello Pete Thanks for your wonderful comments and for being such a great customer of Tower. Best wishes Keith - Group Customer Services Manager
Posted 7 months ago
I have a Tower dual basket 8 litre airfryer and love it. I love the presets to save guessing on times. We bought it on sale in B and M, and use it everyday. Makes it so much easier to cook meals in minutes and very tasty too.
Helpful Report
Posted 7 months ago
Hello Many thanks for your 5 star review about your Tower Air Fryer. We were delighted to read how you are using your Air Fryer. Best wishes Keith - Group Customer Services Manager
Posted 7 months ago
Still waiting to receive it
Helpful Report
Posted 7 months ago
Hello Paul Thanks for your valuable feedback. I was sorry to learn of the delay with delivering your parcel to you. Our courier partners work extremely hard to ensure thousands of our customers receive their deliveries safely and on time. On rare occasions a parcel may go astray and when this does occur we act quickly to arrange for a replacement parcel to be dispatched. I was pleased to learn your replacement parcel is heading to you. Finally please accept my personal and sincere apologies for any inconvenience caused. Regards Keith - Group Customer Services Manager
Posted 7 months ago
I had cause to report a problem with a Salt and Papper Mill that had stopped working, Esmie at Tower dealt with the problem with very rapid responses and excellent service, I now have a new Mill that works perfectly well. I only wish all customer service personnel were as good and professional.
Helpful Report
Posted 7 months ago
Hello Mark Thanks for your wonderful comments. Here at Tower we are very proud of our Customer Services Team and how they look after our customers and their enquiries so well. Ezmie from our Team was delighted to read your kind review. Best wishes Keith - Group Customer Services Manager
Posted 7 months ago
Hi Just bought a microwave. One problem I noticed straight away is the timer knob does not have a marker indicating what the minute setting is. What is needed is a white line or ridge.
Helpful Report
Posted 7 months ago
Hello Thanks for your valuable comments and feedback. Here at Tower we always welcome our customers feedback as this allows us to review and improve upon the products and services we offer. Rest assured your comments have been passed across to our Product development Team. In addition if we can help in anyway in the future our Customer Services Team are always available. Keith - Group Customer Services Manager
Posted 7 months ago
2 litre air fryer.This wonderful piece of kit is perfect for one or two people and saves using the oven.So far I have used it for cooking chicken drumsticks,sausages and chips
Helpful Report
Posted 7 months ago
Hello Thanks for your wonderful comments about your Tower Air Fryer. Best wishes Keith - Group Customer Services Manager
Posted 7 months ago
Wow! Amazing! Am so proud of every loaf of bread that I create using the Tower bread maker! It’s so easy to use and is exciting to watch the doughs progress through the viewing window. I love it.
Helpful Report
Posted 7 months ago
Hello Tracey Thanks for your wonderful comments about your Bread Maker from Tower. Nothing beats fresh home made bread !!! Regards Keith - Group Customer Services Manager
Posted 7 months ago
Really brilliant air fryer large basket takes up little space on counter top have now bought a second one for our static caravan love it
Helpful Report
Posted 7 months ago
Hello Lindad Thanks for your wonderful comments about your Tower Air Fryer. We were delighted to read how happy you were with your Air Fryer that you purchased a second Air Fryer for your static caravan. Thanks for being such a great customer of Tower. Keith - Group Customer Services Manager
Posted 7 months ago
Brilliant oven. Rotisserie chicken lovely. Today's experience is on hydration using Banana slices.
Helpful Report
Posted 7 months ago
Hello Mary Thanks for your kind words about your Tower Air Fryer. The rotisserie chicken sounds mouth watering. Keith - Group Customer Services Manager
Posted 7 months ago
I don’t know - it was a Christmas present.
Helpful Report
Posted 7 months ago
Hello Laura Thanks for your 5 star comments about your Tower product. When you do come to use your Tower product if we can assist in anyway we'd love to hear from you. Keith - Group Customer Services Manager
Posted 7 months ago
Delighted with our Tower Vizion great product.
Helpful Report
Posted 8 months ago
Hello We were delighted to read your 5 star comments about your Tower Air Fryer. We hope you visit our website again very soon to check out our great range of products. Keith - Group Customer Services Manager
Posted 7 months ago
A fantastic oven best I’ve ever bought definitely recommended .
Helpful Report
Posted 8 months ago
Hi Gareth It was great to read your 5 star comments about your Tower Oven. Thanks for your kind recommendation for Tower. Keith - Group Customer Services Manager
Posted 8 months ago
Tower is rated 4.2 based on 5,623 reviews