Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,563 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with new digital Air Fryer it is wonderful i love it”

Helpful Report

Posted 2 days ago

Hello Vikki Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Its no secret that here at Tower we love our Air Fryers too !!! Keith - Group Customer Services Manager

Posted 2 days ago

“Excellent product, so easy to use and genuinely will make the same meals you made before taste better when made in this fryer!”

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Posted 3 days ago

Hi Thanks for your wonderful comments about your Tower product -I was delighted to read how easy to use you are finding your Tower product. Rest assured our Customer Services Team are always available to help with any enquiry you may have in the future. Keith - Group Customer Services Manager

Posted 3 days ago

“Excellent would recommend”

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Posted 4 days ago

Hello Laura Many thanks for taking the time to leave your 5 star review. Here at Tower our customers comments and feedback are so important to us. With best wishes Keith - Group Customer Services Manager

Posted 3 days ago

“Very thrusting and transparent brand. Alerted and Replaced faulty fryer within a week. Excellent customer service.”

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Posted 4 days ago

Hello Thanks for your kind words. Here at Tower we believe the service we provide is different to that of other organisations and I was delighted to read this was the case with your recent enquiry. Regards Keith - Group Customer Services Manager

Posted 3 days ago

“Everything was super easy, my air fryer is fabulous”

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Posted 4 days ago

Hello Caroline Many thanks for your 5 star review about your recent contact with our Customer Services Team here at Tower. If we can assist with any enquiry in the future please feel free to drop us a message - we'd love to hear from you. Keith - Group Customer Services Manager...

Posted 3 days ago

“Well done Tower terrific service replaced faulty Air Fryer within 36 hours of reporting it. Many thanks W Brooks ( Norwich£”

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Posted 5 days ago

Hello Wendy Thanks for your wonderful comments. Here at Tower we understand on rare occasions items may break and when this does occur our Customer Services Team always act quickly to help our customers. Kind regards Keith - Group Customer Services Manager

Posted 3 days ago

“Wow I wish I’d had one of these air fryers years ago it’s so quick and makes things taster better and crispy. It will brilliant when I have my hip replacement no more oven for me…”

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Posted 5 days ago

Hello Many thanks for your review about your magical air fryer. Here at Tower we love our Air Fryers too !!! Everyone at Tower wishes you a speedy recuperation with your pending hip operation. Keith - Group Customer Services Manager

Posted 3 days ago

“Arrived promptly and well packaged.My second purchase.Liked the improvement in style and the added accessories.”

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Posted 5 days ago

Hello Tom Thanks for your review about your recent order and delivery experience for your purchase. If we can assist with any enquiry in the future please feel free to drop us a message - we'd love to hear from you. Keith - Group Customer Services Manager

Posted 3 days ago

“Excellent versatile air fryer.”

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Posted 1 week ago

Hello Thanks for your 5 star comments about your Tower Air Fryer. Here at Tower our customers comments and feedback are so important to us. Keith - Group Customer Services Manager

Posted 1 week ago

“Looks better bigger”

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Posted 1 week ago

Hello Thanks for your kind words about your Tower Air Fryer. I hope you visit our website again very soon to check out our great range of products. Best wishes Keith - Group Customer Services Manager

Posted 1 week ago

“This is a very lovely air fryer food comes out great and very quick yes I would recommend it”

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Posted 1 week ago

Hello Pauline Many thanks for your 5 star comments and your recommendation for your Tower Air Fryer. We hope you visit our website again very soon to check out great range of products. Keith - Group Customer Services Manager

Posted 1 week ago

“Easy to handle..”

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Posted 2 weeks ago

Hello Many thanks for taking the time to leave your 5 star comments about your Tower product. I was delighted to read how easy you are finding your product to use If we can assist in anyway please drop us a message - we'd love to hear from you. Keith - Group Customer Services Manager

Posted 2 weeks ago

“My new Tower Air Fryer 8 L is superb it cooks the food very quickly, and all The family enjoyed it. It saves money and time.👍 I am just sad that the Brand name is removed from the Air Fryer”

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Posted 3 weeks ago

Hello Thanks for your 5 star comments about your Tower Air Fryer. I was so pleased to read how you and your family enjoy using your Air Fryer. Rest assured our Customer Services Team are always available to help with any enquiry you may have in the future. Keith - Group Customer Services Manager

Posted 3 weeks ago

“Great service from Sophie at Tower new aifryer arrived very promptly after my old one had packed up”

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Posted 3 weeks ago

Hello Andrew Many thanks for taking the time to leave your 5 star review. Here at Tower we believe the service we provide to our customers is different to that of other organisations and I was delighted to read this was the case with your recent enquiry. Keith - Group Customer Services Manager

Posted 3 weeks ago

“Really impressed with the recyclable (and probably already recycled) packaging materials in the steam generator iron. Even the plug pins cap! Well done, a pleasant surprise.”

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Posted 3 weeks ago

Hi Iain Thanks for your kind words about Tower. Here at Tower we recognise the importance of protecting our environment and this is reflected in allof our packaging within our products, Best wishes Keith - Group Customer Services Manager

Posted 3 weeks ago

“Seems ok at the moment make great smoothies, that’s all I’ve done in it at the moment”

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Posted 1 month ago

Hello Pam Many thanks for your 5 star comments. I was delighted to read how you are using your Tower product. If we can help in anyway our Customer Services Team are always available to help. Keith - Group Customer Services Manager

Posted 1 month ago

“Excellent product recommend to anyone does exactly what it says”

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Posted 1 month ago

Hello Many thanks for taking the time to leave your 5 star review. I was delighted to read how your expectations have been met with your Tower product Keith - Group Customer Services Manager

Posted 1 month ago

“Just tried my steamer for the first time and it was brilliant. Will save me loads of time and no need to wrestle with the ironing board”

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Posted 1 month ago

Hello Joan Thanks for your wonderful comments about your Garment Steamer from Tower. Everyone at Tower HQ was delighted to read your kind words and appreciates your valuable order. We hope you visit our website again very soon to check out our great range of products. Keith - Group Customer Services Manager

Posted 1 month ago

“Great product, does what it says on the tin 😉😁”

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Posted 1 month ago

Hello Thanks for your 5 star comments about your Tower product. I was pleased to read your Tower product meets your expectations. If we can help with any enquiry in the future please drop us a message - we'd love to hear from you. Keith - Group Customer Services Manager

Posted 1 month ago

“Good Quality And Fast Delivery”

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Posted 1 month ago

Hello Melvin Many thanks for taking the time to leave your 5 star review. I was so pleased to read about the smooth order and delivery experience for your Tower product. Rest assured our customer service team are always available should you have any enquiries in the future. Keith - Group Customer Services Manager

Posted 1 month ago

Tower is rated 4.2 based on 5,563 reviews