Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,634 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Tower 5 star review on 21st October 2025

V Solcombe

Tower 5 star review on 10th October 2025

253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Tower. I have just received my replacement digital dual basket air fryer. All good at e17”

Helpful Report

Posted 3 days ago

Hello Thanks for your wonderful comments about your Tower Air Fryer. We were delighted to read your 5 star comments. Best wishes Keith - Group Customer Services Manager

Posted 1 day ago

“Brilliant iron easy to use, great it has the option off cordless and corded. Brilliant stream would very much recommend especially for the price.”

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Posted 5 days ago

Hello Sharon Many thanks for taking the time to leave your 5 star review about your Tower Ceraglide Steam Iron. I was delighted to read your comments and indeed your kind recommendation. Thanks for being such a great customer of Tower. Keith - Group Customer Services Manager

Posted 5 days ago

“Now assembled, really happy with the colour of this, very stylish. The wheels make it way to move around the flat and the fold down sides make it more compact when drying a few items. Love the hanging arms for shirts. This dryer took me and my student son 20 minutes to build. It was a bit daunting at first when saw all the rods in the box but soon got hang of it. The large photo on the box helped to show where the silver rods went. It was more useful as a quick guide than the small image in the manual. It would be useful to have letters that are highlighted in the manual on the plastic bags the rods came in for easy identifying like you get with kid’s toys sets.”

Helpful Report

Posted 6 days ago

Hello Jane Thanks for your wonderful comments about your Tower product. Hereat Tower we understand new products can be a little daunting at first that's why our Customer Services Team are always happy to help with any enquiry we receive. If we can help with any enquiry in the future please feel free to drop us a message - we'd love to hear from you. Keith - Group Customer Services Manager

Posted 6 days ago

“Great buy, worth the money.”

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Posted 6 days ago

Hi Jn Thanks for your 5 star review for your Tower product. We hope you visit our website again very soon to check out our great range of products. Keith- Group Customer Services Manager

Posted 6 days ago

“5 stars from me! This frozen drinks machine is absolutely fab! From strawberry daiquiris to iced frappes it has got you covered! I love the modern design and it's so easy and convenient to use, definitely recommend.”

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Posted 1 week ago

Hi Thanks for your 5 star review regarding your Tower product There's nothing like a refreshing strawberry daiquiris or iced frappes. Best wishes Keith - Group Customer Services Manager

Posted 1 week ago

“Hi. This is my second Tower air fryer (Vortx) received as replacement for previous problem unit. I have always found Tower air products excellent quality. My only criticism would that the replacement unit I receive is biege and the white figures on the biege knobs are very difficult to read.”

Helpful Report

Posted 1 week ago

Hello Stephen Many thanks for taking the time to leave your 5 star comments. Here at Tower our customers feedback is always welcomed as it allows us to review and wherever required improve upon the products and services Thanks for your kind words regarding Tower and your Air Fryer - rest assured your recommendation has been passed across to our Product Development Teams. Keith - Group Customer Services Manager

Posted 1 week ago

“its very good”

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Posted 1 week ago

Hi Many thanks for taking the time to leave your 5 star comments about your Tower product. We hope you visit our Tower website again very soon to checkout our great range of products Keith - Group Customer Services Manager

Posted 1 week ago

“I have always used Tower Kitchen Ware. Just purchase another of their kettles with the added bonus of extended 3 year guarantee”

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Posted 1 week ago

Hello Tommyshortlegs Thanks for your 5 star review about Tower. We were delighted to read about your latest order for your kettle. Everyone here at Tower HQ really appreciates your valuable order - thanks for being such a great customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 week ago

“Wow she is big, takes a large chicken no problem. We cooked a large pork leg and in the morning we got tender meat that was like pulled pork, so easy to use. Even started to us the warm feature as we get taken aways .Well made ,looks nice”

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Posted 2 weeks ago

Hello Thanks for your wonderful comments about your Tower product. We hope you visit our Tower website again very soon to check out our great range of products. Best wishes Keith - Group Customer Services Manager

Posted 2 weeks ago

“Ver good weight of iron, great to have a long thick cord. Very impressed for the price paid”

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Posted 2 weeks ago

Hi LJH Many thanks for your 5 star review of your Steam Iron from Tower. Here at Tower we pride ourselves on delivering quality products at affordable prices supported by great customer service. Kind regards Keith - Group Customer Services Manager

Posted 2 weeks ago

“Have always been worried about using an air fryer, however not worried anymore. Excellent product, easy to use. Quick and easy cooking and find myself looking for the air fryer logo on a food shop. Highly recommended.”

Helpful Report

Posted 2 weeks ago

Hello Dean Thanks for your very valuable comments. Here at Tower we understand using a new product can be a little daunting - that's why our Customer Services Team are always available to assist with any enquiry you may have in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 weeks ago

“Makes a lovely cup of tea and beautiful design”

Helpful Report

Posted 2 weeks ago

Hello Thanks for your 5 star review. We were delighted to read about the delicious cups of tea made from your Tower product. We hope you visit our Tower website again very soon to check out our great range of products. Keith - Group Customer Services Manager

Posted 2 weeks ago

“I purchased a 'new', to me THANK YOU Great Customer Service as always TOFSCordless Steam Iron from TOFS, just this morning. It will make a massive impact to my life. And I can't wait to get 'stuck' in!! Em”

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Posted 3 weeks ago

Hello Emma Many thanks for your wonderful comments about your Cordless Steam Iron from Tower. Our customers comments and feedback are so important to us as they allow us to stay at the forefront of delivering excellence in the services and products we provide. Best wishes Keith - Group Customer Services Manager

Posted 2 weeks ago

“I have ordered the Tower Kettle & Toaster set. Very pleased with my purchase! Love the Tower range!”

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Posted 3 weeks ago

Hello Carl, Many thanks for your wonderful comments about your Kettle & Toaster set from Tower. Thanks for being such a great customer of Tower - we hope you visit our website again very soon to check out our great range of products. Keith - Group Customer Services Manager

Posted 3 weeks ago

“I have brought 2 dinner warmers for Xmas not tried yet but can’t wait to try”

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Posted 3 weeks ago

Hello Christopher Many thanks for your valuable order and your kind words about your Tower Buffet Server. Rest assured our Customer Services Team are always available so please feel free to drop us a message if you have any enquiries. Best wishes Keith - Group Customer Services Manager

Posted 3 weeks ago

“I love this, so stylish and sleek. The airfryer saves space due to its design and the touch screen display is just brilliant. This air fryer is sturdy and well built. The options seem pretty straight forward too.”

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Posted 3 weeks ago

Hi Fuzz Thanks for your wonderful 5 star review. I was so pleased to read your comments about your Air Fryer from Tower. Please be assured our Customer Services Team are always available to help Best wishes Keith - Group Customer Services Manager

Posted 3 weeks ago

“Lovely, air fryer, looks great, very pleased”

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Posted 1 month ago

Hi Alan Thanks for your 5star comments about your Tower Air Fryer. We hope you visit our website again very soon to checkout our great range of products. Keith - Group Customer Services Manager

Posted 4 weeks ago

“No oven so I purchased ToWeR Air Fryer, It been a life line.Thank you”

Helpful Report

Posted 1 month ago

Hi David It was great to read how our Tower Air Fryer has been a life saver. If we can help in anyway in the future please drop us a message - our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 4 weeks ago

“Good product”

Helpful Report

Posted 1 month ago

Hello Thanks for taking the time to leave your 5 star comments about your Tower product. Best wishes Keith - Group Customer Services Manager

Posted 4 weeks ago

“⭐ Sturdy, Easy to Use, and Easier to Clean — Cable is Short ⭐ 📝 First Impressions This is quite a tall machine at around 24cm in height, with a shiny finish that looks smart in the kitchen (though it does show fingerprints easily). Assembly was straightforward — the blade section slots neatly into place, and it feels sturdy once fitted. ⚙️ Ease of Use Using it is simple. The blade pierces the tin positively and the built-in magnet holds the tin securely while it turns. I tested it on a Fray Bentos pie tin — it opened with ease as long as you hold and feed it through. The motor is quieter than the Daewoo model I previously tried (and returned), which was noisy, cumbersome, and had a weak magnet that didn’t reach the lid properly. There’s also a handy bottle opener tucked into the alcove underneath, making it multifunctional. ✨ Performance & Results It handles standard tins smoothly and safely. The magnet is strong enough that you don’t worry about the tin slipping, and the lid section with the blade flips fully open, making it easy to get underneath and clean away any food build-up. By comparison, the Daewoo model didn’t even angle far enough to reach the blade area, so gunk would collect there. 🙌 Comfort & Experience The only drawback is the cable length — it’s quite short, so depending on where your sockets are you may need to shuffle it around. At its height, it does take up a bit of counter space, but that also makes it comfortable to use standing up. 💷 Value vs Others It’s sturdier, quieter, easier to clean, and more reliable than the Daewoo model I tried. The added bottle opener makes it better value for money. ✅ Final Verdict A tall, sturdy electric tin opener that opens awkward tins like Fray Bentos with no struggle and is easy to keep clean. The short cable is the only let-down, but overall it’s a dependable, well-designed kitchen gadget.”

Helpful Report

Posted 1 month ago

Hi Amez Many thanks for very comprehensive review. Here at Tower our customers comments and suggestions are very important to us. Regards Keith - Group Customer Services Manager

Posted 4 weeks ago

Tower is rated 4.2 based on 5,634 reviews