Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,626 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Tower 5 star review on 10th October 2025

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the it”

Helpful Report

Posted 10 months ago

Hello Thanks for taking the time to leave your 5 star comments about your Tower product. Many thanks Keith - Group Customer Services Manager

Posted 10 months ago

“Liked the air fryer still getting used to it.”

Helpful Report

Posted 10 months ago

Hello Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Here at Tower we understand new products may take a little time to get used to that's why our Customer Services Team are always available to help. Best wishes Keith - Group Customer Services Manager

Posted 10 months ago

“It's a very good product I would recommend it to anyone”

Helpful Report

Posted 10 months ago

Hi Thanks for taking the time to leave your 5 star comments for your Tower product. We hope you visit our website again very soon to check out our great range of products. Keith - Group Customer Services Manager

Posted 10 months ago

“Very happy with mine it's great”

Helpful Report

Posted 10 months ago

Hello We were delighted to read your comments about how happy you were with your Tower product. Rest assured our Customer Services Team are always on hand should you require any help moving forward. Best wishes Keith - Group Customer Services Manager

Posted 10 months ago

“We bought a tower ceraglide 2 in1 steam iron, it is the best iron I have ever used, the price was very reasonable & I would definitely recommend to buy.”

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Posted 10 months ago

Hello Ann Thanks for taking the time to leave your 5 star comments for your Steam Iron from Tower. Everyone here at Tower HQ was delighted to read your kind words. Best wishes Keith - Group Customer Services Manager

Posted 10 months ago

“Love it. Easy to use. Looks good. Highly recommend.”

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Posted 10 months ago

Hello Jean Many thanks for your valuable comments about your Tower product. Here at Tower our customers comments are so important to us. Rest assured our Customer Services Team are always available should you need any assistance in the future. Regards Keith - Group Customer Services Manager

Posted 10 months ago

“Very easy to use the display and it cooks the food in efficientley, environmentally. The food is fantastic when cooked it’s much quicker than a gas cooker.”

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Posted 10 months ago

Hi Michael Thanks for your 5 star comments about your Tower Air Fryer. We were delighted to read about the results you are seeing. Best wishes Keith - Group Customer Services Manager

Posted 10 months ago

“We decided after buying two, that they both actually wobbled and would keep them. Not ideal...”

Helpful Report

Posted 10 months ago

Hi Peter, Thanks for taking the time to leave your valuable comments. Here at Tower we always welcome our customers comments and feedback. One of our Customer Services Team will be in contact with you very soon - in the meantime thanks for your patience. Keith - Group Customer Services Manager

Posted 10 months ago

“Fantastic buffet server, very happy with my item”

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Posted 10 months ago

Hi Ian Thanks for taking the time to leave your kind words about your Buffet Server from Tower. We hope you visit our website again very soon to check out our great range of products. Keith - Group Customer Services Manager

Posted 10 months ago

“Not used yet but I know it will be fine as it gives a good heat out”

Helpful Report

Posted 10 months ago

Hi Ian Thanks for your valuable comments and indeed your order from Tower. Best wishes Keith - Group Customer Services Manager

Posted 10 months ago

“Love it thanks tower”

Helpful Report

Posted 10 months ago

Hello Amun Thanks for taking the time to leave your 5 star review. Everyone here at Tower HQ was delighted to read your comments about how much you love your Tower product. Regards Keith - Group Customer Services Manager

Posted 10 months ago

“Excellent product would recommend”

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Posted 10 months ago

Hello Carol, Thanks for your kind words and recommendation for both your Tower product and Tower. We hope you visit our website again very soon to check out our fantastic range of products. Regards Keith - Group Customer Services Manager

Posted 10 months ago

“Very good, plenty big enough, tower is a great brand”

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Posted 10 months ago

Hello Jean Thanks for your wonderful comments about your Tower product and also the Tower brand. Here at Tower we pride ourselves on providing quality products at affordable prices supported by great customer service. Best wishes Keith - Group Customer Services Manager

Posted 10 months ago

“Perfect size and fits in storage cupboard”

Helpful Report

Posted 11 months ago

Hi Kim We were delighted to read your Tower product was as expected. We hope you visit our website again very soon to check out our fantastic range of products. Keith- Group Customer Services Manager

Posted 11 months ago

“Enquired re roasting bags if they were ok to use. Joseph answered very quickly that they were. Really good service.”

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Posted 11 months ago

Hi Kathy I was delighted to read your kind words about how Joseph from our Customer Services Team helped with your recent enquiry. Best wishes Keith - Group Customer Services Manager

Posted 11 months ago

“The product is amazing and very reasonably priced.”

Helpful Report

Posted 11 months ago

Hi Thanks for your wonderful comments. Here at Tower we pride ourselves on providing quality products at affordable prices supported by great customer service. If we can help in anyway in the future we'd love to hear from you. Keith - Group Customer Services Manager

Posted 11 months ago

“Great service..g quality”

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Posted 11 months ago

Hello Adrian, Many thanks for your kind words. We were delighted to read about the service received for you Tower product. Keith - Group Customer Services Manager

Posted 11 months ago

“Cooking 🍳 easy for me”

Helpful Report

Posted 11 months ago

Hello David Thanks for taking the time to leave your 5 star comments. We were delighted to read how much you are enjoying your Tower product. Best wishes Keith - Group Customer Services Manager

Posted 11 months ago

“Brilliant”

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Posted 11 months ago

Hi Thanks for your 'brilliant' 5 star comments about Tower. Best wishes Keith - Group Customer Services Manager

Posted 11 months ago

“Easy ordering fast delivery and very good value for money”

Helpful Report

Posted 11 months ago

Hello Rosie It was wonderful to read your 5 star comments about your recent order and delivery experience. Thanks for selecting Tower for your purchase - if we can help at any point in the future we'd love to hear from you. Keith - Group Customer Services Manager

Posted 11 months ago

Tower is rated 4.2 based on 5,626 reviews