Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,572 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Tower made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy about this protect”

Helpful Report

Posted 1 year ago

Hi Thanks for taking the time to leave your kind words about Tower Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Used it twice so far. Brilliant results. The 2.2 litre size is great for a single person. Looking forward to more fabulous meals.”

Helpful Report

Posted 1 year ago

Hi Glyn, It was great to read your comments about the brilliant results you mention from using your Tower product. Thanks Keith - Group Customer Services Manager

Posted 1 year ago

“Literally love this machine. Switched from another well known brand and do not regret it. Love all the space and the shelves and baskets are easy to swap out and clean.”

Helpful Report

Posted 1 year ago

Hello Triona Thanks for your wonderful comments. Everyone here at Tower HQ was delighted you choose Tower for your valuable purchase. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Love the tower air fryer so easy to use and good size baskets”

Helpful Report

Posted 1 year ago

Hello Nickynoo Many thanks for your 5 star comments about your Tower Air Fryer. We were delighted to read your kind words. Keith - Group Customer Services Manager

Posted 1 year ago

“Very much recommended”

Helpful Report

Posted 1 year ago

Hi Thanks for your kind words and recommendation for your Tower product. Everyone here at Tower HQ greatly appreciates your comments. Keith - Group Customer Services Manager

Posted 1 year ago

“Good so far”

Helpful Report

Posted 1 year ago

Hi Thanks for your 5 star comments about your Tower product. I'm pleased everything is working well at present. Keith - Group Customer Services Manager

Posted 1 year ago

“I bought it as a gift, as far as I know the recipient is very pleased with it”

Helpful Report

Posted 1 year ago

Hi Colin Thanks for taking the time to leave your 5 star comments. We were delighted your friend loved their Tower product. Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent quality.Delightef 5*”

Helpful Report

Posted 1 year ago

Hi Jayne Many thanks for your 5 star comments about your Tower product. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Lovely machine. Works well andooks really smart in my kitchen”

Helpful Report

Posted 1 year ago

Hi Sandra, Many thanks for your kind words. We were delighted to read how your new Tower product has made a great addition to your kitchen Keith - Group Customer Services Manager

Posted 1 year ago

“Absolutely brilliant brought as we only have trays in our airfryer so this is really good. Easy to use Don't have to take chips out to shake them. Would definitely recommend it.”

Helpful Report

Posted 1 year ago

Hi Judy Many thanks for your 5 star review for your Tower product. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Loving it, Made cutting chopping fun.”

Helpful Report

Posted 1 year ago

Hello Many thanks for your 5 star comments about your Tower product. Your valuable order is greatly appreciated by everyone at Tower HQ. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“So far so good. Only used the air fryer a handful of times and, although sceptical at first, I think I'm a convert. Faster cooking, and far more energy efficient than the oven. Having two deep drawers that can operate at different temperatures is very useful, as are the controls with pre-set cooking options. Love it!”

Helpful Report

Posted 1 year ago

Hello Henry It was wonderful to read your review. Here at Tower we understand that new appliances may take some time to get used to - that's why our Customer Services Team are always available should you need any assistance. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Absolutely brilliant love it 😀”

Helpful Report

Posted 1 year ago

Hi Many thanks for taking the time to leave your kind words. Here at Tower we love hearing from our customers and we were delighted you love your Tower product. Keith - Group Customer Services Manager

Posted 1 year ago

“Really pleased with it not only cooks lovely but nice looking too”

Helpful Report

Posted 1 year ago

Hi Janice, Many thanks for your 5 star review and indeed your valuable order from Tower. Rest assured our Customer Services Team are always available should you have any enquires moving forward. Keith - Group Customer Services Manager

Posted 1 year ago

“I really love the quality of the kettle.. It looks really nice”

Helpful Report

Posted 1 year ago

Hello Many thanks for your 5 star comments about your kettle. Everyone here at Tower HQ really appreciates your valuable order. Keith - Group Customer Services Manager

Posted 1 year ago

“I am really pleased with my air fryer fryer and how fast it was delivered l will definitely be buying from tower again.”

Helpful Report

Posted 1 year ago

Hi Thanks for your wonderful comments about the delivery experience of your Tower Air Fryer. We hope you visit our website again very soon to check out our fantastic range of products. Keith - Group Customer Services Manager

Posted 1 year ago

“Got mine as a present but was bought whilst on offer....brilliant price.”

Helpful Report

Posted 1 year ago

Hi Many thanks for your 5 star comments about your Tower product. We were delighted you took advantage of our special offers. We hope you visit our website again very soon to view our fantastic range of products Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Returned 2 tower air fryers as the first one the digital display went off. Second one wouldn't operate properly. Third up to now is perfect. Customer services were excellent with us returning both items.”

Helpful Report

Posted 1 year ago

Hi Geoff Many thanks for your kind words about how our Customer Services Team helped with your recent enquiry. Here at Tower we understand that on rare occasions things don't go to plan and when this happens we always act quickly to help our customers. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Really pleased with the bread bin ,love the colour ,bigger than I expected so that was a bonus ,well worth the money, arrived on time.”

Helpful Report

Posted 1 year ago

Hello Elaine, Many thanks for your valuable order for your Bread Bin from Tower. We were delighted to read about your smooth order and delivery experience. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent love the knife set thanks very much”

Helpful Report

Posted 1 year ago

Hello Laurence, Many thanks for your 5 star comments about your Knife Set from Tower. Regards Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,572 reviews