Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,572 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the versatility of the different sized drawers.”

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Posted 1 year ago

Hi Susan Many thanks for your kind words about your Tower product At Tower we love our products too !!!! Keith - Group Customer Services Manager

Posted 1 year ago

“Very good microwave”

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Posted 1 year ago

Hello Zaria Thanks for your 5 star comments. We were delighted to read how you much you love your microwave from Tower. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Very pleased with Tower, efficient service and delivery”

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Posted 1 year ago

Hello Many thanks for your kind words about the service you have received from Tower. Here at Tower we always endeavour to place our customers at the heart of everything we do. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“We are really pleased with this toaster it much more efficient than our last one.”

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Posted 1 year ago

Hi Hamish Many thanks for taking the time to leave your comments. We were delighted to read how pleased you are with your Toaster from Tower. Thanks for your valuable order Keith - Group Customer Services Manager

Posted 1 year ago

“I received this air fryer through a grant with the RNIB and the Kadent Foundation. Although I haven't used it yet, it looks very easy and the Dials are well contrasted. I have wanted an air fryer for some time and this is space saving and matches my other appliances well.”

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Posted 1 year ago

Hello Lauren Many thanks for your 5 star comments about your Tower Air Fryer We hope you enjoy using your Air Fryer however should you have any enquiries our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“ive been looking for a microwave now for days all so expensive thank goodness I found this one delivery and microwave all just under fifty quid this is a must buy. came in pristine condition”

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Posted 1 year ago

Hi Carole, It was wonderful to read your 5 star comments about your Microwave from Tower Thanks for your valuable order. Keith - Group Customer Services Manager

Posted 1 year ago

“Very pleased with my purchase and will enjoy its benefits no doubt”

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Posted 1 year ago

Hi David It was wonderful to read your 5 star comments. Thanks for choosing Tower for your valuable purchase. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Loving it”

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Posted 1 year ago

“I just would like to say a very big Thank You to Tower's Customer Service Team in particular Fayyaz, Chloe and Amy! You have been really awesome in sorting out my replacement Air fryer Oven. It's so refreshing to have a company that its employees are as efficient, friendly and as helpful as yours. Would not hesitate to buy or recommend Tower goods in the future. Keep up the good work!”

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Posted 1 year ago

“Very happy with the soup maker. It's my first ever soup maker and with the right recipes, it does exactly what it's supposed to. Lively soup every time.”

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Posted 1 year ago

Hello Joanne Many thanks for your 5 star comments about your Soup Maker from Tower. We hope you enjoying making many delicious recipes !!! Keith - Group Customer Services Manager

Posted 1 year ago

“5/5 Good Quality.. User friendly.. bought in sale 😁”

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Posted 1 year ago

Hi Dean Many thanks for your 5/5 comments about your Tower product. Should you have any enquiries our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 1 year ago

“I am very happy with this air fryer I give it 5 out of 5”

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Posted 1 year ago

Hello Ann Many thanks for your 5 out of 5 score for your Air Fryer from Tower. Thanks for your valuable purchase. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Works just as described. Suits my needs.”

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Posted 1 year ago

Hello Patricia, Many thanks for your 5 star comments about your Tower product. We were delighted to read your product was as expected and it meets your requirements best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Perfect as ever”

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Posted 1 year ago

Hi Charles, Thanks for your wonderful comments and indeed your valuable order from Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Super quick delivery of my new VORTX dual basket Air Fryer via Amazon! Managed to make first batch of food. So far, so good. Handy setting to tell both sides to finish together even if they’re different times and temperatures.”

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Posted 1 year ago

Hello Sue Thanks for your 5 star comments about your delivery experience for your Vortx Air Fryer from Tower. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent product and fast delivery 🤩”

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Posted 1 year ago

Hi Jill Many thanks for taking the time to leave your 5 star comments about the delivery of your product from Tower. We hope you enjoy using your product - rest assured our Customer Service Team are always available should you have any enquiries in the future. Keith - Group Customer Services Manager

Posted 1 year ago

“First time using an Air fryer so was very cautious as I thought it was going to be complicated couldn’t have been more wrong it was so easy and quick I’m thrilled with my purchase.”

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Posted 1 year ago

Hi Lainey, It was great to read your comments about how easy it is to use your Tower Air Fryer. Thanks for your kind words. Keith - Group Customer Services Manager

Posted 1 year ago

“Arrived on time and was well protected in excellent packaging. Good value for money. We were a little apprehensive at first time of using , scared to be honest, but soon got to grips with it and now love it.”

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Posted 1 year ago

Hello John Thanks for taking the time to leave your 5 star comments. I was delighted to read your package arrived safely and you are now using your Air Fryer without any problems. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Only used it twice my wife cooked steaks. And have never tasted anything as nice .it was like being served from a top restaurant wish I had bought one ages ago . absolutely brilliant ten stares.”

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Posted 1 year ago

Hi Chris Wow - what wonderful comments to receive about your Tower product. We were delighted to read about the mouth watering steaks you cooked. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Very impressed with the window vac.It looks good,works,fantastic and the 150ml tank is a great capacity.Better than the karcher it replaced.”

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Posted 1 year ago

Hello Morgan Thanks for your 5 star comments about your window vac from Tower. We hope you visit our website again very soon to see our exciting range of products. Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,572 reviews