Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,572 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant !! Love this little oven Highly recommended Very easy to use Cooks beautifully More versatile and practical than typical air fryer as has 3 shelves, dehydrator setting ( fantastic homemade jerky) and a rotisserie for small chickens Haven't used my 'big oven' for over 6 months at all so very economical My best buy for a long time”

Helpful Report

Posted 1 year ago

Hello Jo Bangles Many thanks for your 5 star comments about Tower Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Happy with the airfryer and it is a time saver.”

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Posted 1 year ago

Hello Mohamed, We were delighted to read how happy you were with your Air Fryer from Tower. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Great little air fry works a treat very happy 😁”

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Posted 1 year ago

Hi Thanks for taking the time to leave your comments about your Air Fryer. Everyone here at Tower HQ really appreciates your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Its amazing Changed our lives”

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Posted 1 year ago

Hi It was wonderful to read your comments about how your Tower product has benefitted you. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Kind regards Keith - Group Customer Services Manager

Posted 1 year ago

“Every help given to get the best use from this air fryer”

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Posted 1 year ago

Hello Richard Thanks for your 5 star comments about your Tower Air Fryer. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Love it the colour and it matches my toaster and kettle”

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Posted 1 year ago

Hello Linda It was wonderful to read your kind words about your Tower product and how it complimented your Toaster and Kettle. We hope you visit our website again very soon to see our exciting range of products, Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent condition Clean easy to use .Bright Clear instructions on knobs .”

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Posted 1 year ago

Hi Cathy Thanks for taking the time to leave your 5 star comments about your Tower product. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Good quality product”

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Posted 1 year ago

Hello Margaret Thanks for your 5 star comments about your Tower product. Here at Tower we pride ourselves on providing exceptional quality products at unbeatable value supported by great customer service. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Very good Air fryer. Easy to use. I love it so much.”

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Posted 1 year ago

Hello Rafiat It was wonderful to read your kind words about your Air Fryer. Here at Tower we are very proud of our Air Fryers !!! Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I have used once and have found it very easy to use. Made lovely leek and potatoe soup which turned out delicious. Very pleased so far with this product. It is great that you can see the ingredients cooking.”

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Posted 1 year ago

Hello Frances, Many thanks for your lovely words about your Tower product. At Tower we love reading our customers comments about how they use their products. If you do have any enquiries please feel free to get in touch with us. Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent kettle, boils just what you need. Brilliant quality”

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Posted 1 year ago

Hello Trevor, Thanks for your 5 star review and indeed your valuable order from Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Absolutely brilliant, lovely design, price,item ,delivery. From ordering the airfryer to it being delivered ,everything was perfect, would highly recommend Tower 100%.”

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Posted 1 year ago

Hello Wow what wonderful comments to read !!!! I was delighted we provided a smooth order and delivery experience for your Tower product We love hearing our customers comments as this drives us to continually improve the service and products we provide. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Great experience purchasing from Tower, kept up to date with dispatch and delivery. Easy to register after receiving my air fryer, would definitely buy from again.”

Tower 5 star review on 18th January 2024

Helpful Report

Posted 1 year ago

Hi Roxanne Thanks for taking the time to leave your comments (and photograph) of your Tower Air Fryer. We love hearing from our customers and I was delighted your order and delivery experience was a smooth one. We hope you visit our website again very soon. Many thanks Keith - Group Customer Services Manager

Posted 1 year ago

“Excellent results for everything I've had to cook. Chips, fish, pies & crumbles up to yet”

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Posted 1 year ago

Hi Simon Many thanks for your 5 star comments about your Tower product. I was delighted to read about the excellent results you have seen. Rest assured our Customer Services Team would love to hear from you if you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Had to contact customer services to order replacement timer dial for AirFryer. My experience dealing with their advisors was 100% positive. Polite, helpful and efficient. Wait times when contacting by phone minimal, replies to emails prompt. A great company to deal with and airfryer a very good product.”

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Posted 1 year ago

Hello Jennifer It was wonderful to read your kind words about how our Customer Services Team helped with your recent enquiry. Here at Tower we believe we are different to other organisations when it comes to looking after our customer enquiries. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“I was dubious about getting an air fryer but have been pleasantly surprised how much I like it. Easy to use and looks nice”

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Posted 1 year ago

Hi Gloria Many thanks for your 5 star review about your Tower Air Fryer. Here at Tower we know there are occasions when new items may take a little bit of time to get accustomed to. Rest assured our Customer Services Team are always available should your have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“I like the vortx but I am just getting used to it so I cannot submit an experienced review as I am just a beginner and I'm trying out it's potential.”

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Posted 1 year ago

Hello Irene Thanks for your 5 star comments. I hope you enjoy using your Tower Air Fryer - should you have any enquiries we'd love to hear from you. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Delivery was quick the fryer is simple to use and good value for money,”

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Posted 1 year ago

Hello Peter, I was delighted to read your comments especially about how our courier partners delivered your Air Fryer safely. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Fantastic and so easy to use”

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Posted 1 year ago

Hi It was great to read how easy to use your Tower product is. Our Customer Services Team are always available should you need any assistance in the future. Thanks Keith - Group Customer Services Manager

Posted 1 year ago

“I didn't really know about the brand, but it's been around for ages. The brilliant toaster does what you need it to do. Great finish.”

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Posted 1 year ago

Hello Bobby It was wonderful to read your comments. Here at Tower we are so proud of our heritage. We hope you enjoy using your Toaster - thanks for your valuable order. Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,572 reviews