Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,639 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,639 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Tower 5 star review on 21st October 2025

V Solcombe

Tower 5 star review on 10th October 2025

253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This Tower Manual Microwave is an excellent product for the price it does everything that I want it to do and would certainly recommend this product to anyone.”

Helpful Report

Posted 1 year ago

Hello William, Thanks for your 5 star comments about your Tower Microwave. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Not used it yet how do I use the grilling feature on mine”

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Posted 1 year ago

Hi Paul, Thanks for your 5 star comments about your Tower product. Should you have any enquiries about your product our Customer Services Team would love to hear from you. Keith - Group Customer Services Manager

Posted 1 year ago

“I love my product that I bought and. 💯 Happy with it healthy cooking”

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Posted 1 year ago

Hello Marie It was great to read how much you love your Tower product. Enjoy the healthy cooking Keith - Group Customer Services Manager

Posted 1 year ago

“very good and an excellent way of using the space in the air fryer”

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Posted 1 year ago

Hello Derek, Thanks for your valuable comments about your Tower Air Fryer Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Good product and fast delivery. Just wish your instruction are clearer that it can't go in the dishwasher. Better still that your product changes so I can go in the dishwasher”

Helpful Report

Posted 1 year ago

Hi Many thanks for your valuable comments regarding your Tower product. Here at Tower we love reading our customers comments and recommendations. Rest assured our Customer Services Team are always available to help. Keith - Group Customer Services Manager

Posted 1 year ago

“Really pleased with our Tower slow cooker, excellent value and it looks well made, stylish and has worked great with the 3 different heat settings to adjust. We have had a few Tower appliances now and really rate them. Hard to find decent made stuff these days!”

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Posted 1 year ago

Hello Laura What a wonderful review to receive. We were delighted to read about your Slow Cooker. Thanks for being such a loyal customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Quicker, cuts down time, tastier, easy !”

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Posted 1 year ago

Hi Thanks for taking the time to leave your 5 star comments about your Tower product Keith - Group Customer Services Manager

Posted 1 year ago

“Very pleased with this kitchen bin, love colour, size and automated opening and closing. Quick delivery and customer experience.”

Helpful Report

Posted 1 year ago

Hi Margaret Thanks for your 5 star comments. We were delighted to learn how much you love your kitchen bin. Thanks for choosing Tower for your valuable order Keith - Group Customer Services Manager

Posted 1 year ago

“Very pleased with this microwave, a nice looking item and a very reasonable price. Delivery was good. It fits nicely in the space allocated. I have a small kitchen and limited worktop area. I have a severe sight impairment, so digital items are a big problem but this manual model is great. It sits nicely near my Tower 2L air fryer.”

Helpful Report

Posted 1 year ago

Hi Carole, It was wonderful to read about the smooth order and delivery experience for your Tower Microwave. Thanks for being such a loyal customer of Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Lovely bottle, this is my 2nd one now, arrived promptly”

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Posted 1 year ago

Hi Janice, Many thanks for your 5 star comments regarding your product from Tower. Thanks for being such a loyal customer of ours. best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Really happy with my purchase. Super fast delivery and its brilliant I use it all the time. For chicken breasts and pizza. Frozen fish etc... very good buy.”

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Posted 1 year ago

Hello Cheryl, Many thanks for your 5 star comments about your Tower product. Rest assured our Customer Services Team are always available should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Easy to use and lovely size, bought for my elderly mother, the dials are much better for her than the digital ones”

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Posted 1 year ago

Hi Sally, It was wonderful to read your kind words about your Tower Air Fryer. If your mother or you have any enquiries in the future please feel free to drop us a message Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“just bought my first air fryer not tried it yet but it looks fabulous value for money for sure”

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Posted 1 year ago

Hello Thanks for your kind words and indeed your valuable purchase for your Air Fryer. Everyone at Tower HQ was delighted to read your review. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Really great product. It's perfect for the stairs and in the kitchen.”

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Posted 1 year ago

Hello David Many thanks for your 5 star comments about your product from Tower. Best wishes Keith - Group Customer Services Manager

Posted 1 year ago

“Great air fryer. Easy to use and good size for 1-2 people. Nice slimline design”

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Posted 1 year ago

Hi Margaret Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. I was delighted to read your Air Fryer meets your personal requirements. Keith - Group Customer Services Manager

Posted 1 year ago

“This is brilliant!! Absolutely love this little oven and just right for my husband and myself. So economical to use instead of putting on a full oven every meal time, I’ve adapted recipes and adjusted cooking times. Easy to clean after use and I just cannot fault it. The only negative I would have was the name… it is not an air fryer it’s our magic oven and a super speedy way to bring baking for a small family into the modern day. Love it!!!”

Tower 5 star review on 29th January 2024

Helpful Report

Posted 1 year ago

Hi Jacqui, Many thanks for your 5 star comments about your Tower Air Fryer (or indeed your magic oven as you've renamed it !!) Those Yorkshire puddings look delicious. Keith - Group Customer Services Manager

Posted 1 year ago

“I have just purchased this dual airfryer a few days ago and so far I am well pleased. I am not sure of all it can do yet but so far so good”

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Posted 1 year ago

Hello C Many thanks for your 5 star comments about your Tower Air Fryer. Everyone at Tower HQ really appreciates your valuable order. Keith - Group Customer Services Manager

Posted 1 year ago

“It does what I got it for i am happy with it . No”

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Posted 1 year ago

Hi It was great to read your Tower product does as you expect it to. Should you have any enquiries moving forward our Customer Services Team would love to hear from you. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Perfect little hoover wanted anti hair wrap for human hair and it picks up amazingly! Great product great price fast delivery”

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Posted 1 year ago

Hi Tracy It was wonderful to read your 5 star comments about your vacuum cleaner from Tower. Thanks for your valuable order. Regards Keith - Group Customer Services Manager

Posted 1 year ago

“Im loving my 8litre dual basket T17129 air fryer... 3 years warranty too .. although you cant find it as its not listed to register your warranty”

Helpful Report

Posted 1 year ago

Hi Jo Thanks for your 5 star comments about your Tower Air Fryer. I was sorry to learn about the difficulties in registering your warranty - one of our Customer Services Team will be in contact with you very soon. Keith - Group Customer Services Manager

Posted 1 year ago

Tower is rated 4.2 based on 5,639 reviews