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Top Furniture Reviews

4.8 Rating 7,013 Reviews
97 %
of reviewers recommend Top Furniture
Company Reviews Product Reviews
22,144
 Questions Insights Metrics Info
4.8
Based on 7,013 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Top Furniture Reviews

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
P
Verified Buyer
“The chests of drawers look amazing. My only issue is with the drawer stops which are varying in length and seem to waste some of the drawer space.”
Helpful Report
Posted 10 months ago
Martin
Verified Buyer
“The salesman was excellent, informative and not pushy. We are very pleased with the furniture however the delivery let the side down. The two men were not rude but they certainly weren't jolly. We had assumed that a two man delivery would deliver bedroom furniture to the bedroom. This was not the case. As a 73 year old, I had to use rope to get the 28kg chest of drawers up the stairs. My back has taken a week to recover. Sort the delivery side out to get 5 stars.”
Helpful Report
Posted 10 months ago
Scott
Verified Buyer
“Good quality finish, delivered as expected”
Helpful Report
Posted 10 months ago
Thank you Scott for your 4 star rating of Top Furniture We're glad to hear that you had good quality finish, delivered as expected. Regards Customer service
Posted 10 months ago
Lisa Barnes
Verified Buyer
“After looking for white beside drawers for over 1 year I am so happy to have found ones that we like! The drawers are sturdy, they look great and the service was brilliant. My only negative is that for the price they could have had a better finish as when you look at the side panels for example some parts have gaps and others don't making it look a little bit thrown together. I've convinced myself it's rustic looking because I like them so much but just something to consider if your a bit of a perfectionist so you are not disappointed.”
Top Furniture 4 star review on 15th June 2023
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Excellent customer service in terms of ordering and booking the delivery. However, delivery of item was not good as 1 of the delivery men refused to take item upstairs before even looking to assess the stairs, so I'm left with a large piece of furniture in my hallway. The other delivery driver was empathetic and advised to open the box, remove the drawers before moving the unit. It took over 1 hour for my husband and I to move the unit to where it needed to go as without the protective packaging, we didn't want to scratch or damage it. Contacted customer services to express my dissatisfaction with the delivery service and they apologised on behalf of delivery driver. Overall, the piece of furniture is of amazing quality and really pleased with it, customer service fantastic but poor service on delivery of item hence the 4 star rating. I have ordered another chest of drawers from the range and I'm really hoping for better service from the delivery team next time.”
Helpful Report
Posted 10 months ago
Jacqueline
Verified Buyer
“Very stylish, well made item of furniture. I agree with another reviewer that the actual drawers are rather small inside but it is exactly what I was looking for in terms of size and design”
Helpful Report
Posted 10 months ago
Thank you, Jacqueline, for your 4 star rating of Top Furniture. We're glad you appreciate the stylish and well-made item of furniture. We're delighted that you liked our product, even with the smaller drawers. We appreciate your loyalty as a returning customer and look forward to seeing you again soon. Regards Customer services
Posted 10 months ago
Jane
Verified Buyer
“Quick and speedy service. Helpful, delivery arranged with ease. Lovely furniture, competitive prices , strongly recommended”
Helpful Report
Posted 1 year ago
Sandra
Verified Buyer
“The colour says dove grey but looks more tinted cream”
Helpful Report
Posted 1 year ago
Susan Hadley
Verified Buyer
“Excellent communication. Delivery slightly earlier than advised. Just a little surprised at the finishing on some of the rear of the drawers - not completely painted. I realise you don't see this area but doesn't seem to fit with the quality of the rest of the items.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Happy with the furnature and it looks good in the bedroom. Delivery efficient and within the stated time slot however, I would have paid extra to have it taken upstairs as it was heavy and awkward and nearly put paid to me and my husband who are 69!”
Helpful Report
Posted 1 year ago
Ashfaq
Verified Buyer
“excellent quality”
Helpful Report
Posted 1 year ago
Jamie
Verified Buyer
“Very nice table and delivery was good”
Helpful Report
Posted 1 year ago
Helen
Verified Buyer
“Really good quality furniture and helpful customer service staff”
Helpful Report
Posted 1 year ago
Su
Verified Buyer
“Looks really nice and fits in well with my lounge. Good quality, although slight problem, the two shelves at the top are not smooth all the way to the back and the bottom shelves in the cupboard can't fit tall glasses or vases which is where I wanted to store them but, on the whole, very nice thank you. Also, I didn't have to wait long for the product and it was well packaged.”
Helpful Report
Posted 1 year ago
Jane Dulley
Verified Buyer
“My chest of drawers was delivered very promptly. However it was just dumped outside my front door. It would have been nice to have a call beforehand to say where they were leaving it and to have it brought inside at least.”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Staff were very helpfull over the phone in an effort to complete our request.”
Helpful Report
Posted 1 year ago
Mark
Verified Buyer
“Item was delivered in good condition and on time. Body of the display cabinet good quality but glass inlaid doors not so good with poor quality magnetic catches and rattling glass panes !”
Helpful Report
Posted 1 year ago
Jackie Taylor
Verified Buyer
“Wasn’t expecting it to be pre-built. Nice surprise”
Helpful Report
Posted 1 year ago
Hi Jackie, Thank you for posting your review of your purchase, and for highlighting how great it is that a large number of our items arrive pre-assembled and ready to use straight from the box. Thank you for your order and we hope to see you shopping with us again in the future. Kind regards Top Furniture Customer Support Team
Posted 1 year ago
Elizabeth
Verified Buyer
“Very pleased. Well packaged and arrived on time.”
Helpful Report
Posted 1 year ago
Hi Elizabeth, it's great to hear that your delivery arrived promptly and securely, and that you are so pleased with your purchase. Thank you for your order and we hope to see you shopping with us again. Kind regards Top Furniture Customer Support Team
Posted 1 year ago
Patricia Hughes
Verified Buyer
“Extremely pleased with my purchase of 4 dining chairs. I wouldn't ordinarily buy furniture without sitting on it first but could see by the shape of the chair backs that they would be comfortable, and fit my back perfectly.”
Top Furniture 4 star review on 23rd January 2023
Helpful Report
Posted 1 year ago
Hello Patricia, Thank you for sharing your review and great photo of the Churchill Chairs. We're pleased to hear that you are very happy with your online purchase and that the chairs provide just the support you were looking for. Thank you for shopping with Top Furniture Ltd. Kind regards Top Furniture Customer Support Team
Posted 1 year ago
Top Furniture is rated 4.8 based on 7,013 reviews
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