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Top Furniture Reviews

4.8 Rating 7,013 Reviews

97 %

of reviewers recommend Top Furniture

Company Reviews

Product Reviews

4.8

Based on 7,013 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 28th April 2024

Top Furniture 5 star review on 27th April 2024

Top Furniture 5 star review on 27th April 2024

Top Furniture 5 star review on 24th April 2024

Top Furniture 5 star review on 24th April 2024

Top Furniture 5 star review on 23rd April 2024

Top Furniture 5 star review on 23rd April 2024

7100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely table but edge finishing on bottom shelf is rough and doesn’t look good. The join of the edge should have been finished better. Delivery time was too long.”

Posted 7 months ago

Thank you for sharing your review Pauline. We are please to read that you love the style of the furniture, but disappointed to read that you are not totally satisfied with the item. If you would like to discuss this matter further please contact us on support@topfurnture.co.uk and we will get back to you as swiftly as possible. Kind regards Top Furniture Customer Support Team

Posted 6 months ago

“Being able to have a space saving table that doubles in size is brilliant, it's a great design and lovely wood. Unfortunately the central bar sits proud on our table, which I guess was just a one off error, so the table top wobbles slightly. It was quite disappointing because otherwise it is great.”

Posted 7 months ago

Thank you for your kind 4 star rating of Top Furniture, Gwenllian. We're sorry to hear that your table had a one-off wobble issue, but we are glad that you still find the design stunning and appreciate the space saving features of the table. However, if you feel you would like to discuss the matter then please do not hesitate to contact us via email at support@topfurniture.co.uk

Posted 7 months ago

“Delivery good/satisfied with quality”

Posted 7 months ago

Thanks for the 4 star review, Richard. We're thrilled to know that you're satisfied with the quality of our furniture and our delivery services. It's always great to receive feedback from our customers. Regards Customer service team

Posted 7 months ago

“Furniture is great quality... well packaged and sturdy when put in place... Would have been better if the delivery guys had taken the goods to the room but I guess that's asking too much in the day and age of service culture..”

Posted 7 months ago

“I just wanted to say that I thought the drawers would be on runners for the price I paid that’s the thing I’m disappointed in”

Posted 7 months ago

“Customer Service and delivery good. Only disappointing factor is the description of the chairs stated leather seats when in fact it should state bonded leather so that customers know what to expect.”

Posted 7 months ago

“Very satisfied with my bookcase. It matches my existing bookcase. I wanted a bookcase that would fit neatly under my window ledge.”

Posted 7 months ago

Thank you so much for sharing your review of Top Furniture. We are so glad to hear that your new bookcase fits perfectly in your home and that you are very satisfied with it. Kind regards Top Furniture Customer Support Team

Posted 7 months ago

“Really nice coffee table. Couple of dents unfortunately. Resolved easily. Plenty of room in large drawer and very sturdy. Overall great.”

Posted 8 months ago

Dear Olive, Thank you so much for your 4 star review. We're so glad that you liked the really nice coffee table and appreciate that you had a minor issue that was resolved easily. We're so pleased to hear that you had plenty of room in the large drawer and that the table is very sturdy. Thank you again for your kind review. With regards, Top Furniture Customer Service team.

Posted 8 months ago

“Quick delivery. Unfortunately furniture damaged but staff very helpful when contacted and agreeing to a refund and return of goods.”

Posted 8 months ago

Thank you, Geraldine, for the 4 star rating! We are glad to hear Quick Delivery was a success. We apologise for the damaged furniture, and we are delighted that our staff were helpful and accommodating when you contacted us. We are glad to hear the matter has been resolved. With kind regards, Top Furniture Customer Service Team.

Posted 8 months ago

“Although more expensive than other similar products around, the quality is very good, only gripes are the drawers could do with being bigger.”

Posted 8 months ago

Hello, Thank you for your 4-star rating. We are glad that your product provides a good quality. We understand your feedback about the drawers. With regards, Top Furniture Customer Service team.

Posted 8 months ago

“The furniture looks good but had a red patch at the back which wouldn't come off. Back is quite rough and the bottom needed sanding down, also shelves too low for wine bottles”

Posted 8 months ago

Thank you for your 4 star rating. We apologise for the furniture not being as flawless as expected, if you have any concerns and would like to discuss these, please contact us with images of the issues support@topfurniture.co.uk, and we will be happy to assist. We appreciate your feedback. With kind regards, Top Furniture Customer Service |Team.

Posted 8 months ago

“Really pleased with the product, couple of marks on the back but can't be seen so not a problem. Prompt service, delivered as agreed no problems.”

Posted 8 months ago

Thank you Karen for your 4 star rating of Top Furniture. We are really pleased that you are happy with the product. We are glad that the couple of marks on the back were not an issue and that the prompt service meant you received the product as agreed with no problems. Thank you for your business. With regards, Top Furniture Customer Services.

Posted 8 months ago

“I love my new bedside tables .... very professional company. From ordering to delivery, all correspondence, including the two delivery drivers, were 5*... thank you. The only reason I gave 4 * is the painting, which I think could have been a bit better. Also, an option of buying glass tops would have been helpful too , I would definitely purchased them. I would highly recommend and will buy from you again, in fact I'm waiting for my laundry box to arrive in September.”

Top Furniture 4 star review on 9th August 2023

Posted 8 months ago

Dear Victoria, Thank you so much for your kind words and for giving us a 4 star rating for Top Furniture! We are thrilled to hear that you're happy with your new bedside tables and appreciate all the positives you've mentioned - from ordering to delivery, to all correspondence and the two delivery drivers. We truly appreciate you being a repeat customer and look forward to providing you with yet another quality product when your laundry box arrives. Thank you again for your kind words and for being a loyal customer. With regards, Top Furniture Customer Service Team

Posted 8 months ago

“We would like to say the bedroom furniture is perfect can't say that for the 2nd delivery men we are in our late seventies and blankly refused to take one chest of draws upstairs so totally disgusting it says your order will be taken to room of choice”

Posted 8 months ago

Hello, Thank you for taking the time to provide such a detailed rating of Top Furniture. We appreciate your ongoing support as a loyal customer. We apologise for your experience, and we take these issues seriously, however, if you wish to discuss the matter with us please email support@topfurniture.co.uk. Thank you again for your four-star rating. With regards, Top Furniture Customer Service Team

Posted 8 months ago

“Delighted with the Breakfast Bar stools that we purchased online from Top Furniture. Just what we wanted at a good price. Excellent service by the delivery team who kept us fully up to date and arrived exactly on time. Only problem was length of time between making the order and its eventual delivery. We were informed that our original order had missed a ship departing China and that it would therefore arrive at least 6 weeks later than we had expected and planned for. However, this did not handicap us greatly as we were away for much of the time and the 2 stools were well worth waiting for when they eventually arrived.”

Posted 8 months ago

“Lovely sideboard it looks beautiful on my landing.”

Posted 9 months ago

Thank you for your 4-star rating of Top Furniture, Jennifer. We appreciate your kind words and are glad you love your sideboard, and that it looks beautiful on your landing. Regards Customer service team

Posted 9 months ago

“Very good, customer service excellent with a slight problem I had and was dealt with immediately. Really love my chairs and colour was accurate and perfect”

Posted 9 months ago

Dear Sandra, thank you for sharing your review. We are disappointed to hear that there was a slight issue with your order, however, we are very pleased that we were able to resolve this for you immediately, and that you love your chairs. Kind regards Top Furniture Customer Support Team

Posted 9 months ago

“Lovely furniture, arrived well packaged, assembled and protected without any scratches or damage. The drawers are all on the small side, which is slightly disappointing so won’t fit as much as our previous furniture, hence one star down.”

Posted 9 months ago

“beautiful looking drawers but if you're looking for lots of storage these aren't the ones for you, there is no depth to the drawers, if I'd seen them in person I probably wouldn't have bought them, due to lack of space, but they do look lovely, I just had to de-clutter from old drawers”

Posted 9 months ago

“Very quick & efficient”

Posted 9 months ago

Thank you so much, Heather, for a 4 star review. We're thrilled that you were happy with the speed and efficiency of our service. We appreciate the support. Kind regards, Customer support team.

Posted 9 months ago

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Top Furniture is rated 4.8 based on 7,013 reviews