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Top Furniture Reviews

4.8 Rating 8,501 Reviews

97 %

of reviewers recommend Top Furniture

Company Reviews

Product Reviews

4.8

Based on 8,501 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 19th October 2025

Top Furniture 5 star review on 19th October 2025

Top Furniture 5 star review on 19th October 2025

Top Furniture 5 star review on 18th October 2025

Sandra McKenzie

Top Furniture 5 star review on 18th October 2025

Sandra McKenzie

Top Furniture 5 star review on 17th October 2025

Top Furniture 5 star review on 17th October 2025

8800

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture I ordered is beautiful. Very happy with it. Only downside I had was trying to unpack it as a single female. Not an easy task.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

“Great delivery great price totally satisfied Chairs beautiful.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

“Brilliant”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

“The company communication was excellent and the delivery drivers arrived on time and were very helpful. I was expecting the unit to be bigger (typically bloke and I didn’t measure!) and I expected it to be made of solid wood rather than mdf, (again I should have read properly) so whilst the chest looks good, it’s a bit cheaply made. So the company get 5* the chest gets 3* hence the 4* average ☺️”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

“Very sturdy and well built chairs. Far superior than previously owned chairs from Next. The finish, however, let's them down. The back down to the seat is well finished and smooth to the touch. The lower part of the chair below the seat is rough. It appears the the top has receive two coats, with a light sand between coats. The lower part has only received one coat. There is also what appears to be a knot on the front of one chair that an attempt has been made to repair and blend in.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

“Very professional, good communication, delivery was on time and high level of professionalism by the delivery team, quality was good, self assembly can be tricky as parts are partly assembled for convenience as they are heavy, one of panel has a curve so could not get all screws inserted, so some lack of precision. Overall looks good.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

Thank you, Sabreen, for your 4-star rating of Top Furniture. We appreciate your feedback and are glad to hear that you found our team to be very professional with good communication. We're also pleased that the delivery was on time and that the delivery team demonstrated a high level of professionalism. Your comment about the good quality is greatly appreciated as well .Regarding the self-assembly, we understand that it can sometimes be tricky. We apologize for any inconvenience caused by the panel with a curve, resulting in difficulty inserting all the screws. We appreciate your feedback on this lack of precision and will work to improve our assembly process. Regards Customer service team

Posted 1 year ago

“Good quality, very heavy needs two to put in position”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

Dear Robert, Thank you so much for giving Top Furniture a 4-star rating. We greatly appreciate your feedback and are glad to hear that you are satisfied with your purchase. We completely understand that our furniture is of good quality and can be quite heavy. We always recommend having an extra pair of hands to help with positioning for safety and convenience. Thank you once again for your kind review. We look forward to serving you again in the future. With regards, Top Furniture Customer Support Team.

Posted 1 year ago

“Really pleased with furniture it cost me more to get rid of the boxes and packaging 😂😂”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

Dear Kevin, Thank you so much for sharing your review. We greatly appreciate your feedback and are thrilled to hear that you are really pleased with your furniture. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Absolutely delighted with our dining table, it’s a beautiful design made from top quality oak. The ordering process was straightforward and easy but disappointed with the delivery service, it didn’t arrive when promised and I was amazed it made it into the house in one piece!”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

“Very pleased with my wardrobe, well made and very sturdy. The only disappointment was that the hanging area was not as large as I had thought, so I will have to add another rail.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

“Lovely quality kitchen stools, well worth the wait, lovely delivery drivers thank you”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 1 year ago

“Very pleasant experience staff gave time for us to look around ourselves. Once we made our decision they were very helpful and accommodating. We would be happy to recommend your store to friends”

Helpful Report

Posted 1 year ago

Dear Lorraine, Thank you for taking the time to share your review. We really appreciate your feedback and its great to hear that you had a pleasant and helpful experience at our store. Thank you for your recommendation and support. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Great delivery. Bookcase not 100% perfect like sideboard purchased a few weeks prior. Fitted shelf a bit rough and some fitment areas for other shelves will need to be drilled as figments can't be secured in some holes.”

Helpful Report

Posted 1 year ago

“Love the table and chairs. Very comfortable and fits in well with my decor. Reasonably price. Delivery was quick and the guys that delivered was fantastic.”

Helpful Report

Posted 1 year ago

Thank you so much for your review of Top Furniture. We are delighted to hear that you love the table and chairs and that they fit perfectly with your décor. It's great to read that you find them very comfortable, as we always strive to provide our customers with the utmost comfort and satisfaction, and that the delivery service was efficient and friendly. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“I purchased the small white sideboard, quality is lovely! A bit disappointed with the delivery, I order my item in May and received it in July. The communication wasn’t great and it took me reaching out a few times to understand when my delivery was coming.”

Helpful Report

Posted 1 year ago

Thank you so much for your for your review and for choosing Top Furniture. We greatly appreciate your support and we're glad to hear that you are happy with your purchase and find the quality to be lovely. We also appreciate your feedback regarding your order which is extremely important to us, and we thank you for your patience and understanding throughout the process. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

“Brilliant customer service, beautiful furniture highly recommend”

Top Furniture 4 star review on 23rd July 2024

Helpful Report

Posted 1 year ago

Dear Alice, Thank you so much for taking the time to share your review. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your feedback is very important to us, as providing excellent customer service and offering high-quality furniture are our top priorities, and we're glad to know that we have met your expectations. Kind regards Top Furniture Customer Support

Posted 1 year ago

“Love the look of the white sideboard, the size is perfect. However I imagine I’ll be replacing it within 5 years because the quality is poor. For furniture costing over £600 I’d expect solid wood or something more substantial than MDF”

Helpful Report

Posted 1 year ago

“The product is very good but we had to wait 4 months for it to arrive.”

Helpful Report

Posted 1 year ago

“Excellent service from order to delivery, pleased with our chairs”

Helpful Report

Posted 1 year ago

Dear Francine, thank you for your 4-star rating of Top Furniture. We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us, from the order process to the delivery. Your satisfaction is our top priority, and we are committed to providing excellent service to all our customers. Once again, thank you for choosing Top Furniture, and we hope to serve you again in the future. Kind regards, Top Furniture Support Team.

Posted 1 year ago

“Recently purchased coffee table from Top Furniture , of which had a manufacturing problem , reported to sales team , who offered partial refund or replacement. After negotiating partial refund , all was handled with speed and professionalism. Regards Ray”

Helpful Report

Posted 1 year ago

Dear Ray, Thank you so much for sharing your review of Top Furniture. We greatly appreciate your feedback and we are very sorry to hear that there was an issue with your Coffee Table. However, we are pleased to read that our team were able to resolve this matter promptly with speed and professionalism, ensuring your overall satisfaction. Thank you for choosing Top Furniture. Kind regards Top Furniture Customer Support Team

Posted 1 year ago

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Top Furniture is rated 4.8 based on 8,501 reviews