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Top Furniture Reviews

4.8 Rating 9,360 Reviews

96 %

of reviewers recommend Top Furniture

Company Reviews

Product Reviews

4.8

Based on 9,360 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 19th August 2026

Top Furniture 5 star review on 19th August 2026

Top Furniture 5 star review on 17th August 2026

Top Furniture 5 star review on 16th August 2026

Top Furniture 5 star review on 16th August 2026

Top Furniture 5 star review on 16th August 2026

Top Furniture 5 star review on 12th August 2026

9221

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service from Top Furniture. Emailed them before submitting order with a query and it was answered very quickly. After ordering they gave me a delivery date and time slot several days prior to the day. On the day the drivers rang me to narrow it down to a one hour slot. Later they sent me a text to give me an approximate time of arrival. They came within about 3 minutes of that time. Ethan and Harry who delivered the drawers were respectful, pleasant, polite and helpful. Never had a better delivery service. Only a little bit dissappointed with the drawers. There is no actual "wood texture" to them. I was aware they would be white and glossy but they do not have any wood effect so just a little dissappointed but would use them again - perhaps only when they have a sale on though.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 7 months ago

Dear Customer, Thank you for your 4* review. We’re glad you were pleased with the service, quick responses, and the delivery experience, and that our drivers were polite and helpful. We’re sorry to hear the drawers didn’t have the wood texture you were hoping for. We appreciate the feedback and will pass it on to the product team. If you decide to order again, we’d be happy to help you find options that better match your expectations. Kind regards, Team Top Furniture

Posted 7 months ago

“Furniture was delivered on time. The men who delivered the items were very polite and put the boxes where I wanted them. The only issue I have is that there was damage on the back of the wall cabinet. As it was in the back I didn’t complain. The furniture is so well packaged this must have been seen at the warehouse before it was sent out to me. Other than that I am very happy with the furniture.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 7 months ago

“Solid furnitures with great people.🙂”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 7 months ago

“Really good product, good help from store manager, only downer is lead time”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 7 months ago

Dear Tyrone, Thank you for your review. We’re glad you’re happy with the product and that the store manager could help. We appreciate your patience regarding the lead time and will take your feedback on board to improve our timelines. Kind regards, Team Top Furniture

Posted 7 months ago

“It is beautifully made furniture and I would still recommend it if anyone asked me. But I did not receive anything to put my 2 shelves up with?”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 7 months ago

“My product was wonderful & I am very happy with it. The only reason I have not given 5 stars is because the delivery man would not unpack my cabinet. I am elderly & I had I had to find a friend to unpack & position it for me b”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 7 months ago

“Ordered table and chairs which were free delivery, at time expected, by friendly, helpful delivery drivers Andy and Scott. Unfortunately, when unpacked, one chair was damaged. I contacted Top Furniture who have replaced quickly without quibble. I love the dining set which fits in well. Thank you.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 7 months ago

Dear Angela, Thank you for your review and for letting us know. We’re glad the delivery team were friendly and helpful, and that the replacement chair was arranged quickly. Wonderful to hear you love the dining set and that it fits well in your space. We appreciate your feedback and look forward to serving you again. Kind regards, Team Top Furniture

Posted 7 months ago

“The bed frame was amazing lovely quality. However, the lats were not so good. They were really rough and needed sanding so as not to ruin a new mattress”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 8 months ago

“Excellent web site and customer service over the phone. Only gripe, and reason for 4 stars not 5, was the delivery team refused to take furniture upstairs, after requesting with order. No promises were given but got the distinct feeling that particular delivery never want to take items up stairs.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 8 months ago

“The quality of the furniture is very good and we were very pleased with the quality of the farmhouse oak bedroom furniture. The four stars reflect the disappointment of the delivery and the failure to deliver to the bedroom as I requested the driver to either cover his shoes or remove them as I had new carpet fitted and we had to struggle to get all of the furniture upstairs ourselves”

Top Furniture 4 star review on 8th December 2025

Top Furniture 4 star review on 8th December 2025

Top Furniture 4 star review on 8th December 2025

Helpful Report

(Uttoxeter, Staffordshire) - Posted 8 months ago

“Lovely furniture and delivered before 6:30 am I would have preferred after 7 as intimated! Finishing underneath the cabinets could be better planed and painted but other than that beautiful well packaged furniture! Please get your delivery guys to unpack and take away the boxes thank you!”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 8 months ago

“Bought 4 pieces of furniture for lounge, well made very sturdy. Looks lovely. Delivery drivers very nice and prompt. Would recommend 👌”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 8 months ago

Dear Debra, Thank you for your 4* review. We’re delighted to hear the lounge furniture is well made, sturdy, and looks lovely, and that our delivery drivers were nice and prompt. We appreciate your recommendation and look forward to serving you again in the future. Kind regards, Team Top Furniture

Posted 8 months ago

“pleased with chest of draws ,good colour”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 8 months ago

Dear Customer, Thank you for your 4* review. We’re pleased you’re happy with the chest of drawers and the colour. We appreciate your feedback and look forward to serving you again in the future. Kind regards, Team Top Furniture

Posted 8 months ago

“pleased with product bought , well packaged and protected delivered on time as promised. good quality and delivered to room chosen , nice touch . could do with rubber packing between metal plates when joining bed frame to side panels as slightly noisy metal on metal sound when in use. apart from that pleased with look and quality .”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 9 months ago

Dear Sean, Thank you for taking the time to share your feedback. We’re glad you’re pleased with the product, packaging, delivery on time, and overall look and quality. We’ve noted your suggestion about rubber packing between the metal components to reduce the noise and will pass this along to our product team for consideration. We appreciate your business and hope to serve you again soon. Kind regards, Customer service team

Posted 9 months ago

“I purchased a Lichfield Narrow Flip Top Oak Extending Table 140cm x 45cm which was delivered very professionally a few days later (The chap carried the pieces into the kitchen which was appreciated as it is very heavy!) It comes with the legs separate and these need to be fixed. It is a very easy task but it does need two people to flip it over from once they are attached. It is heavy and I think would be easy to damage it - or yourself - if you tried this alone. The table is a lovely colour and well finished. The mechanism is simple. It is ideal for me as I needed a table that extends by opening along the longer edge but always bear in mind this is a hefty piece of work and it needs pulling out from the wall. The legs attached quickly and firmly. If anything the attachment bolts and fixings are not as accurately made and placed as the wooden parts of the table - but they worked fine (they just look a bit ugly from underneath). The table is not solid oak but rather pieces of very thick oak bonded together but you would not notice this in normal use. It looks really nice and has a golden oak colour. I had looked around for a table of this size and type and thios was both exactly the right size for my kitchen but also one of the most reasonably priced. I would buy this again if I needed another and I would also recommend it to anyone looking for a solidly made, sturdy, beautifully finished and coloured table. It looks very expensive.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 9 months ago

Dear Andrew, Thank you for your review. We’re delighted to hear that you’re pleased with your Lichfield Narrow Flip Top Oak Extending Table and that our delivery service met your expectations. Your feedback about the assembly is appreciated, and we’re glad to know you found it manageable with a bit of teamwork. We aim for the best quality in our products, and your observations about the finish help us continue to improve. Enjoy your beautifully crafted table in your kitchen. Warm regards, Team Top Furniture

Posted 9 months ago

“Very pleased with quality, drawers could be a little deeper front to back.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 10 months ago

Dear Jennifer, Thank you for your positive feedback. We’re thrilled to hear that you are pleased with the quality of your purchase. We appreciate your suggestion regarding the drawer depth, as customer insights like yours help us improve. We hope to serve you again in the future. Warm regards, Team Top Furniture

Posted 10 months ago

“Pleased with appearance but disappointed with shallow drawers or slide well.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 10 months ago

Dear Customer, Thank you for your thoughtful review. We're pleased to hear that you are happy with the appearance of your furniture. We appreciate your feedback regarding the shallow drawers, and we will certainly take this into consideration. Your satisfaction is important to us, and we hope to provide you with an even better experience next time. Warm wishes, Team Top Furniture

Posted 10 months ago

“Absolutely beautiful furniture real quality, very well packaged, solid, would definitely recommend. The only negative for me is I bought 4 items, so have 4 huge boxes to dispose of.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 10 months ago

Thank you for your lovely review, Julie. We're so glad to hear that you find our furniture beautiful and of high quality. We appreciate your feedback on the packaging as well—it's great to know that your items arrived safely. We hope you enjoy your new pieces and thank you for your recommendation. Warm wishes, Team Top Furniture

Posted 10 months ago

“Very pleased with our chairs. The reason I have given a 4 star rating and not a 5 is because the seat pads are quite hard. Also the is a lot of plastic around the chairs. The delivery driver was excellent.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 10 months ago

Thank you for your thoughtful review, Penny. We’re glad to hear that you’re pleased with your chairs. We appreciate your feedback regarding the seat pads and the packaging; it’s valuable for us as we strive to improve. It’s also great to know that our delivery driver made a positive impression. Warm wishes, Team Top Furniture

Posted 10 months ago

“Very helpful and polite staff, quickly sorted a problem. Very happy with items purchased”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 11 months ago

Dear Christine, Thank you for your kind 4-star review. We’re delighted to hear that our staff could help you and that you're happy with your purchases. Your satisfaction means a lot to us, and we appreciate your feedback. We look forward to serving you again soon. Warm regards, Team Top Furniture

Posted 11 months ago

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Top Furniture is rated 4.8 based on 9,360 reviews