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Top Furniture Reviews

4.8 Rating 9,382 Reviews
96 %
of reviewers recommend Top Furniture
Company Reviews Product Reviews
28,800
 Questions Insights Metrics Info
4.8
Based on 9,382 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Top Furniture Reviews

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Eilleen Milton
Verified Buyer
“Ordered on Jan26 delivered May 26 disappointed with the long delay. However I am very happy with my chairs. Well made and colour of the leather was spot on with the sample that was sent to me.Communication and updates were good. I have given 4 stars because of the delay.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 3 months ago
Dear Eilleen, Thank you for your 4* review. We’re glad you’re happy with the chairs and that the color matched the sample, and that the communication and updates were good. We apologise for the delay and appreciate your patience. We hope to serve you again soon. Kind regards, Team Top Furniture
Posted 2 months ago
Anonymous
Verified Buyer
“Furniture was as described and looks good in situ. Delivery was ahead of schedule and left outside our front door at 6-50am.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 3 months ago
Dear Customer, Thank you for your 4* review. We’re pleased you found the furniture as described and that the delivery was ahead of schedule. We appreciate your feedback and look forward to serving you again. Kind regards, Team Top Furniture
Posted 3 months ago
Mina
Verified Buyer
“I like your products but I not happy with the tv stand. I wasn't happy with the colour of the TV stand. It wasn't the same as it was in the picture. The hinges are also different colours. I am waiting for the coffe table next week and I wish to get what I orderedexactly.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 3 months ago
Samantha
Verified Buyer
“This is the second lot of toulouse bedroom furniture ive bought. The pieces look great , just a little flimsy to the sides and back, but sturdy enough. The underside is very rough and ready but no one see that. Overall I'd say it was value for money and looks great in both my bedrooms. I would recommend”
Top Furniture 4 star review on 1st May 2026 Top Furniture 4 star review on 1st May 2026
Helpful Report
(Uttoxeter, Staffordshire) - Posted 3 months ago
Dear Samantha, Thank you for your thoughtful 4* review. We’re pleased the Toulouse bedroom furniture looks great in both bedrooms and represents value for money. Thank you for your feedback. We appreciate your recommendation and look forward to serving you again. Kind regards, Team Top Furniture
Posted 3 months ago
Anonymous
Verified Buyer
“Lovely furniture. Delivered to the room of my choice but not unpacked at all. Was very difficult for me to unpack the units as a lady living on my own”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 3 months ago
Hello Reviewer Thank you for your 4* review. We’re glad you’re happy with the furniture and delivery to the room of your choice. We’re sorry to hear that the unpacking was difficult but unfortunately we do not offer this service as the drivers are on a tight manifest. We appreciate your feedback. Kind regards, Team Top Furniture
Posted 3 months ago
Penelope
Verified Buyer
“Really impressive workmanship, great design and materials. Only problem was that they were 2 inches too tall for our normal worktop height island so we had to cut 16 legs down without making them wobbly!”
Top Furniture 4 star review on 29th April 2026
Helpful Report
(Uttoxeter, Staffordshire) - Posted 3 months ago
Anonymous
Verified Buyer
“Great item”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 3 months ago
Hello, Thank you for your 4* review. We’re glad you think the item is great. We appreciate your support and are here for any future needs. Kind regards, Team Top Furniture
Posted 3 months ago
Julie Lawrence
Verified Buyer
“Ordering online a good experience, with order acknowledgement and delivery excellent. We had two items to assemble, with the wardrobe by fair the most time consuming. The back of this was bowed (see photo) but we managed to correct this with a screw. Bedroom furniture looks good, some small gaps in paintwork however and we would have liked a top to the wardrobe.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 4 months ago
Peter
Verified Buyer
“The products were of very high quality-the colour differs slightly but not too much-we understand that they are wood so there will be differences The wait for products was quite long but we were kept up to date with the delivery”
Top Furniture 4 star review on 22nd April 2026 Top Furniture 4 star review on 22nd April 2026
Helpful Report
(Uttoxeter, Staffordshire) - Posted 4 months ago
Dear Peter, Thank you for your 4* review. We’re pleased you found the products to be of very high quality and that you understand wood colour differences are normal. We apologise for the longer wait and appreciate that you were kept up to date with delivery. If you need any further assistance, we’re here to help. Warm regards, Team Top Furniture
Posted 4 months ago
Anonymous
Verified Buyer
“Good timely service. The furniture is beautiful, absolutely love it. Only one slight issue, which, may I add, I have not reported and will not be arranging a return. One of the wardrobe doors is higher than the other. I only noticed it as one door handle is higher than the other. The wardrobe is in the spare room so it won’t bother me, as I won’t be looking at it. Extremely happy, and planning to get a couple of other bits from Top. Also, lots of compliments today when family came to visit.”
Top Furniture 4 star review on 5th April 2026 Top Furniture 4 star review on 5th April 2026 Top Furniture 4 star review on 5th April 2026 Top Furniture 4 star review on 5th April 2026
Helpful Report
(Uttoxeter, Staffordshire) - Posted 4 months ago
Anonymous
Verified Buyer
“The office staff were friendly and helpful. Good communication. Item was delivered and better than expected (ex display item).”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 4 months ago
Dear Reviewer, Thank you for your kind 4* review. We’re glad you found our office staff friendly and helpful, and that the communication and delivery met your expectations, with the item even surpassing them as an ex-display piece. We appreciate your feedback and look forward to serving you again. Warm regards, Team Top Furniture
Posted 4 months ago
Anonymous
Verified Buyer
“Lovely solid, good quality table and well made. Very heavy! This shows what good quality it is. The reason I have given four stars is because we had to put it together. Although not difficult to do, the table top requires turning over to which my husband and I just about managed to do. We are both older and I personally suffer from a bad back. After we had fixed the legs and supporters, the table requires turning over which, between us, was impossible to do, so it had to sit upside down on the floor for several days before we could get someone to help us!. Apart from this, the table looks lovely. It was delivered on time too. Brilliant quality and very competitive price.”
Top Furniture 4 star review on 23rd March 2026
Helpful Report
(Uttoxeter, Staffordshire) - Posted 5 months ago
Dear Customer, Thank you for sharing your kind words about the table’s quality and its solid build. We’re glad you’re happy with the look and delivery timing. I’m sorry to hear the assembly was challenging due to the top being heavy to turn over—your feedback helps us improve. Warm regards, Team Top Furniture
Posted 5 months ago
Richard
Verified Buyer
“The Lichfield chairs seem good for the price. We bought two at first to try them and were told many were in stock, so it is disappointing that our subsequent order for 6 more, olny a few days after the first order, is not able to be fulfilled until June.”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 5 months ago
Lorna
Verified Buyer
“Excellent Service Excellent Quality Product Appalling delivery “service” - flat refusal to take chest of drawers upstairs citing “it would not fit in the stairwell” which it most certainly did. Neither driver or his son wanted to manoeuvre it up the stairs so I ended up doing it myself!! Happy to highly recommend this company and the product but you need a good reliable delivery driver then beware as the ones I had wanted to just leave item in my hallway and leave - which they did🤬”
Top Furniture 4 star review on 17th March 2026
Helpful Report
(Uttoxeter, Staffordshire) - Posted 5 months ago
Gill Clarke
Verified Reviewer
“We already have a Toulouse chest of drawers which was delivered with no issues by two very accommodating and friendly delivery men who arrived at the stated time and carried the furniture up to the bedroom for me. A review has been left regarding this. Because we liked the furniture so much we ordered a larger set of Toulouse drawers and received a call from Top Furniture the week before to say they would be delivered between 7-10am on the specified date. A text message was then received the day before advising it would be a 6.30am delivery. I messaged back requesting it was no earlier than 7am but received no response. This meant I still had to ensure I was ready by 6.30am. As it transpired the van arrived at 6.50am, the furniture was carried into our hallway with virtually no interaction from the 2 men. They then very quickly left with no offer of taking it upstairs for me. The chest of drawers are of the same good quality, and look great, but the delivery service on the second occasion was vastly different and somewhat disappointing.”
Helpful Report
Posted 5 months ago
Anne
Verified Buyer
“Carver Chair very well made, my husband is very pleased”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 6 months ago
Dear Anne, Thank you for your 4/5 review. We’re glad the Carver Chair is well made and your husband is pleased. We appreciate your support and look forward to serving you again. Kind regards, Team Top Furniture Customer Support Team
Posted 6 months ago
Tina Perry
Verified Buyer
“Love the Toulouse range, this is my third item. Great that it come’s assembled ready, I have changed the knobs as I prefer white.”
Top Furniture 4 star review on 25th February 2026 Top Furniture 4 star review on 25th February 2026
Helpful Report
(Uttoxeter, Staffordshire) - Posted 6 months ago
Dear Tina, Thank you for your 4/5 review. We’re glad you love the Toulouse range and that arriving assembled is convenient. If there’s anything else you’d like, we’re here to help. Kind regards, Team Top Furniture
Posted 6 months ago
Andy
Verified Buyer
“Nice furniture and very happy with table and bench we had delivered, lost a point on delivery being over the stated time but would use again”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 6 months ago
Dear Andy, Thank you for your review. We’re glad you’re happy with the table and bench. We’re sorry the delivery was over the stated time, and we appreciate your feedback. We look forward to serving you again. Kind regards, Team Top Furniture
Posted 6 months ago
Brian
Verified Buyer
“Good furniture had slight prob with wardrobe internal panel,wood being twisted but good quality”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 6 months ago
Anonymous
Verified Buyer
“Highly satifiedwith my purchase very good quaulity strongly made delivery on time delivery men very friendly and helpful”
Helpful Report
(Uttoxeter, Staffordshire) - Posted 7 months ago
Dear Customer, Thank you for your 4* review. We’re thrilled you’re satisfied with the purchase, quality, and on-time delivery, and that our delivery team were friendly and helpful. We appreciate your feedback and look forward to serving you again. Kind regards, Team Top Furniture
Posted 7 months ago
Top Furniture is rated 4.8 based on 9,382 reviews
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