Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 8,259 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 8,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 6th July 2025

8592

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a dent in the smaller table, disappointed with that.”

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Posted 4 years ago

“Expensive MDF furniture in reality with veneered oak not solid oak as expected from descriptions and prices. Well made quality MDF furniture though.”

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Posted 4 years ago

“The furniture is great, can't fault it really. However the delivery is terrible! At no point was I told it wouldn't be brought to the bedroom, so I was home alone when I had 10 boxes delivered to my house and dumped outside the front door as they refused to bring them in. Absolutely terrible customer service.”

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Posted 4 years ago

“I am disappointed in the furniture this time as my last purchase was fab and good quality but both pieces this time are no where near as well made or the quality of wood is not as expected”

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Posted 4 years ago

“Disappointed When I noticed The exact same cabinet in oak furniture land sale for £449 instead of £600 . So was not pleased. Will definitely shop around next time. Will not be ordering again.”

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Posted 4 years ago

“Furniture is very nice but Shipping to Isle of Wight very expensive and had no notice of delivery! Courier just turned up. We were not prepared and could not unpack. Customer service uninterested”

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Posted 4 years ago

“Your computer system is Poor I ordered my Chest of draws online It took a few times going round and round what seemed to be the same process but eventually I was told that my account was set up but my order was cancelled I don’t know why but I checked my online bank account to find that the order had been processed to my bank twice even though I never ordered it twice, so I had 2 pending payments of £499.99 as did a cancelled order. I had to wait to re-order it when those 2 pending payments disappeared I then ordered by phone but delivery became an issue because it weighed 74kg and due to Covid restrictions the delivery could only be delivered to my hall not my bedroom So lovely 7 draw chest but ordering and delivery were poor”

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Posted 4 years ago

“The Oak Table I bought from Top Furniture was delivered safely and on time by very courteous guys. The table is well made and was easy to assemble. I wish the table was more obviously Oak as it has very little grain typical of Oak - it is more straight grained and looks more like beech or pine.”

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Posted 4 years ago

“Been let down on our TV Cabinet, still no date should of had for Chtistmas. Furniture is well packed but expensive for a lot of painted MDF and wood. Looks ok though.”

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Posted 4 years ago

“You sent the wrong chest of drawers. I sent a message but no one has come back to me. The one you sent was more expensive”

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Posted 4 years ago

“Requested discount as previous customer buying same item. This was denied.despite, item a lot more expensive this time.”

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Posted 4 years ago

“I’ve only had one piece delivered out 4 so difficult to write a review”

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Posted 4 years ago

“Furniture is great however the delivery driver really ruined things. Was rude and abrupt on the phone and then left a massive furniture delivery outside my front door and drove off. Phoned me to tell me so. I couldn’t believe it!”

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Posted 4 years ago

“Furniture is really lovely good quality and came ready assembled which was great only reason I gave 3 stars was the length of time I waited for these items . But quality great”

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Posted 4 years ago

“In our view the unit was not worth the money. Plus it was damaged but I can repair it. But I must say the service was exemplary from Top Furniture.”

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Posted 4 years ago

“Can't really give one as my item still not arrived after two weeks so still waiting I'm afraid .”

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Posted 4 years ago

“I ordered 3 items but 2 were out of stock. Disappointed”

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Posted 4 years ago

“The item is beautiful but was damaged. I do not know who passed it at inspection but it has a big chunk out of it and I have had to buy a runner to go over the top as I do not wish the upheaval of sending it back. Such a shame as it is a beautiful sideboard. Have to say I was a little bit disappointed as it was well wrapped and secure on delivery which means it was faulted in the warehouse and covered up”

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Posted 4 years ago

“I purchased one of wardrobes last year and am very happy with it. Unfortunately the new one is not built to the same quality or checking that its ok. Alignment of one of the sections is not correct. Assembly instructions are totally inadiquate with no written procedure which leads to confussion. As i had another I was able to assemble ok but i'm not totally have with this item. I have yet to contact the company as i only built it today. also the company say returns are only acceptable in the original packaging, well it's impossible to remove the items from the packaging without cutting the boxes as the items are extreemly large and heavy. There is not enough room in a normal size bedroom to achieve this. I asked the delivery team to unpack but they said they didn't have time. Dissapointed unfortunatly.”

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Posted 4 years ago

“Very well made but the putty grey is not grey at all, it is quite obviously cream. Does not match the room it was brought for.”

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Posted 4 years ago

Top Furniture is rated 4.8 based on 8,259 reviews