Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.59

4.6 Rating 1,046 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,046 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

Write Your review

Tell us how Tile Warehouse made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tile Warehouse 4 star review on 23rd May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The samples were handy to make me decide which one I would possible purchase to go with the floor tiles I had already purchased”

Helpful Report

Hi there! Thank you for your great 4-star review! We're pleased to hear that our samples were helpful in guiding your decision for your purchase. Having the right options at hand can make a world of difference! If you need any further assistance or have questions, feel free to reach out. We’re always happy to help! Best, Oliver Tile Warehouse Team

“Tiles sent in a timely manner and happy with them.”

Helpful Report

Hi Gillian! Thank you for your great 4-star review! We're glad to hear that your tiles arrived promptly and that you're happy with them. Your feedback means a lot to us! If you have any questions or need assistance in the future, just let us know. We're here to help! Best, Oliver Tile Warehouse Team

“Great service”

Helpful Report

Hi there! Thank you for your great 5-star review! We're thrilled to hear that you enjoyed our service. Your support means the world to us! If you ever need anything in the future, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Love the tiles ordered. Website easy to use and tiles came on time. There were two cracked tiles but managed to use them for cuts.”

Helpful Report

Hi L! Thank you for your fantastic 5-star review! We're thrilled to hear that you love the tiles and found our website easy to navigate. It's great to know that the delivery was timely as well! We appreciate your understanding regarding the cracked tiles and are glad you were able to use them effectively. If you need any assistance or have more projects in mind, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Very fast delivering the tiles I order”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced fast delivery for your tiles. It's our priority to ensure our customers receive their orders promptly! If there's anything else you need, just let us know. We're always here to assist you! Best, Oliver Tile Warehouse Team

“Excellent product especially at the very good price and very quick delivery. Very good colour match on all the tiles”

Helpful Report

Hi there! Thank you for your stellar 5-star review! We're delighted to hear that you're pleased with the product quality and that the price met your expectations. It's fantastic to know the tiles matched your color needs perfectly! If you have any questions or need assistance down the line, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“The tiles when they eventually arrived were perfect, the delivery was a nightmare the courier waited 12 seconds at my door and left saying no one in then had to wait days to obtain the tiles had to cancel the tiler twice due to this”

Helpful Report

Hi there! Thank you for your feedback and for the 4-star review! We're delighted to hear that you love the tiles, but we sincerely apologize for the delivery experience you encountered. It's disappointing to know it caused you inconvenience, especially with coordinating your tiler. Your experience is invaluable to us, and we’ll be sure to address this with our courier service to improve for the future. If there's anything else we can assist you with or if you have further concerns, please don’t hesitate to reach out. Best, Oliver Tile Warehouse Team

“Ordered several samples to get an idea of colours to go with new kitchen. Delivery was quick and items were a decent size giving me a good idea of the depth of the tiles and the colours. Would use again.”

Helpful Report

Hi Jennifer! Thank you for your fantastic 5-star review! We're thrilled to hear that the samples helped you visualize the colors for your new kitchen and that the delivery met your expectations. Your feedback is invaluable to us! If you need help with anything else or have more questions down the line, just reach out. We're always here for you! Best, Oliver Tile Warehouse Team

“I ordered tile samples for my garden project and these were received very quickly. Professional company and trusted.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re thrilled to hear that your tile samples arrived quickly and that you found our company professional and trustworthy. Your feedback means a lot to us! If you need any further assistance or have questions down the line, don’t hesitate to reach out. We’re always here to help! Best, Oliver Tile Warehouse Team

Hi there! Thank you for your fantastic 5-star review! We're thrilled to hear that your tile samples arrived quickly and that you found us to be a professional and trusted company. Your feedback means a lot to us! If you have any questions or need further assistance with your garden project, don't hesitate to reach out. We're here for you! Best, Oliver Tile Warehouse Team

“Best customer Service”

Helpful Report

Hi Mehdi! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced the best customer service with us. Your feedback truly means a lot and motivates our team to keep delivering great experiences! If you ever need assistance or have questions in the future, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Excellent choice of tiles and colours. Well-packed and delivered with care by the pallet company the Tile Warehouse uses.”

Helpful Report

Hi Jan! Thank you for your wonderful 5-star review! We're thrilled to hear that you found our selection of tiles and colors to be excellent. It's also great to know that the delivery was handled with care. Your feedback really brightens our day! If you need any assistance in the future, feel free to reach out. We're always here for you! Best, Oliver Tile Warehouse Team

“Quick fast and efficient Bought the item on sales Very good price Looking to buy more products when next sales is on”

Helpful Report

Hi Ayo! Thank you for the fantastic 5-star review! We're thrilled to hear that you had a quick and efficient experience with us, and that you found a great deal during our sale. Your support means a lot, and we can’t wait to help you with more products during our next sale! If you need any assistance in the meantime, just let us know. We’re always here for you! Best, Oliver Tile Warehouse Team

“Excellent service. Easy to use website. I have recommended The Tile Warehouse to friends.”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our service excellent and our website easy to use. It's wonderful to know that you're recommending us to your friends! If you ever need assistance or have any questions in the future, don’t hesitate to reach out. We're here to help! Best, Oliver Tile Warehouse Team

“No good sending questionnaires before tiles have been delivered”

Helpful Report

Hi there, Thank you for your feedback. I apologise for the inconvenience caused by our questionnaire being sent before your tiles were delivered. We aim to ensure a positive experience from start to finish, and it seems we missed the mark in this instance. Your input is valuable, and we will certainly take it into consideration as we refine our communication processes. Thank you for bringing this to our attention, and we appreciate your patience. Best, The Tile Warehouse Team

“Great quick service”

Helpful Report

Hi Will! Thank you for your great 5-star review! We're delighted to hear that you had a quick and pleasant experience with our service. Your feedback truly motivates us to keep delivering the best! If there's anything you need in the future, just let us know. We're always here to help! Best, Oliver Tile Warehouse Team

“I would like to thank Tile warehouse and Alexandros for all their help . Tiles arrived on Time and any issues were dealt with quickly Would highly recommend tile warehouse for Price and for keeping me informed of delivery date and times .”

Helpful Report

Hi David! Thank you so much for your fantastic 5-star review! We're so glad to hear that you were happy with the timely arrival of your tiles and that any issues were resolved quickly. Your recommendation means a lot to us! If you need any further assistance or have any questions in the future, don’t hesitate to reach out. We’re always here to help! Best, Alexandros Tile Warehouse Team

“Great product, service and price! Thank you!”

Helpful Report

Hi Harriet! Thank you for your fantastic 5-star review! We're so happy to hear that you loved our product, service, and price! Your feedback truly makes our day! If you ever need anything else, don't hesitate to reach out. We're always here to assist you! Best, Oliver Tile Warehouse Team

“Excellent and fast delivery, samples were brilliant to help choose the final tiles”

Helpful Report

Hi Nikki! Thank you for your fantastic 5-star review! We're so glad to hear that you had an excellent experience with our fast delivery and that the samples helped you make the perfect choice for your tiles. Your feedback means a lot to us! If you have any questions or need assistance down the line, don’t hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Great service beautiful tiles”

Helpful Report

Hi there! Thank you for your great 4-star review! We're thrilled to hear that you enjoyed our service and are happy with the beautiful tiles. Your feedback means a lot to us! If there's anything else we can assist you with or if you have any questions in the future, don’t hesitate to reach out. We're always here for you! Best, Oliver Tile Warehouse Team

“Just a great experience. Sample arrived promptly, ordered floor tiles and delivery was as promised. Unfortunately some tiles were broken but these were replaced within days. Highly recommend. 👍 Helen.”

Helpful Report

Hi Helen! Thank you for your fantastic 5-star review! We're so glad to hear you had a great experience with us, from prompt sample delivery to receiving your floor tiles as promised. We truly appreciate your understanding regarding the broken tiles and are pleased to know that the replacement process was swift for you. Your recommendation means the world to us! If you ever need anything in the future, don’t hesitate to reach out. We're always here to assist! Best, Oliver Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 1,046 reviews