Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.54

4.5 Rating 1,263 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 23rd September 2025

Mrs Beverley Goodrich

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant quality product.”

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“Great , super fast service , even the delivery men were lovely”

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“Excellent service. Delivered timely fashion, no breakages. Would recommend.”

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“Prompt responses on communication and delivery. However, there are 3 issues: 1.) The colour was a little disappointingly different to the colour expected; although, to be fair, samples are readily offered to overcome those disappointments. And, at the end of the day, they look fine fitted! 2.) All tile edges were RAW whereas I should have 'SPECIFIED' 1 'BULLNOSED' finished edge! Again, they're stuck down now so they'll have to do! Perhaps they may have queried that 'NEED'! 3.) Upon receipt of the 2 boxes, which appeared OK, it wasn't until in use that several tiles were either chipped or broken; these were from the FULL box not the PART box. However, as is usually the case, part tiles/cut tiles are usually needed so, again, not really a problem. Would I use them again, YES but arrange a sample beforehand!”

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“Well delivery service Proper information provided”

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“Excellent service only needed 2 tiles. They arrived properly and very well packed. Perfect match broken sil tiles”

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“Superb from start to finish. Even though mine was a very small order it was a first class service. Thank you”

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“Services was excellent”

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“Very pleased with the prompt service and quality of the tiles, will definitely order again soon.”

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“Such a good price, I bought them for the price but when they arrived I was so impressed with how thick and good quality they were. So now I have done the hallway and started the living room, hence the 60 more. Delivery guy was so helpful. Called ahead and turned up when he said he would, very friendly. Would like to add photos but it won't let me.”

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“Great service from order to delivery.”

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“Good communication. Good value. Good product.”

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“It was a lovely colour. Happy with it .”

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“Easy ordering and speedy delivery! Files not yet unpacked but I'm sure they will be great! Good prices too, what's not to love?”

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“Wry friendly and helpful”

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“Very helpful and good quality. Well done”

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“An easy & pleasant transaction. Quick delivery & good communication.I would happily recommend.”

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“The tiles are lovely, the photo don’t do them justice. We are in N.Ireland so unfortunately a few boxes were damaged during transport, I emailed tile warehouse and they got back to me very quickly and said they would replace them asap. Very good service, I’ll definitely recommend tile-warehouse. Thank you”

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“Great price and choice of tiles. Order and delivery were easy and prompt. Even the delivery guy was lovely. Good experience all round.”

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“Excellent service thank you so much . Will be back many thanks John.”

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Hi John, Please could i ask that you amend the score to meet your review? That being said. Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We can’t wait to welcome you back for your next project! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,263 reviews