Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,777 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered the Marrakesh Olive Green Zellige Effect Tiles and are really pleased with the whole experience. The ordering process was simple and straightforward, and the price was very reasonable for the quality. The tiles look even better in person, with a lovely finish that adds real character to the space. Delivery was prompt and well organised, with everything arriving safely and well packaged. Although we didn’t need to use the returns or refunds process, it was reassuring to see that the policy was clear and easy to understand. Overall, fantastic tiles and a smooth, reliable service. We’d happily order from here again.”

Helpful Report

“Ordered, delivered quickly and with care. Very happy, will use again”

Helpful Report

“Tile warehouse is by far the Best experience I have had with any tile retailer and can wholeheartedly recommend them and I look forward to using them again in the future.”

Helpful Report

Hi William, Thank you for your fantastic 5-star review! We’re thrilled to hear you consider Tile Warehouse the best experience and that you’d wholeheartedly recommend us. We look forward to serving you again in the future. Warm regards, Team Tile Warehouse

“Tile Warehouse had the tiles I needed, the buying process was easy and very quick delivery”

Helpful Report

Hi Michael, Thank you for your fantastic 5-star review! We’re thrilled to hear that Tile Warehouse had the tiles you needed, and that the buying process was easy with quick delivery. We appreciate your kind words and look forward to serving you again in the future. Warm regards, Team Tile Warehouse

“Would definitely use this company again great help and communication from them .”

Helpful Report

Hi Christine, Thank you for your fantastic 5-star review! We’re thrilled to hear you’d definitely use us again and that you found our help and communication to be great. We appreciate your kind words and look forward to serving you again in the future. Warm regards, Team Tile Warehouse

“From order to delivery, I found it extremely easy to order especially with the calculator tool. The quality and finish of the tiles are excellent. The price was definitely the reason I ordered. I was hoping they would look as good as the picture, but they have exceeded my expectations. Great job tile warehouse. I would happily order again, and wouldn't hesitate recommending to family and friends.”

Helpful Report

Hi Helen, Thank you for your fantastic 5-star review! We’re thrilled to hear ordering was easy, the tiles meet your expectations, and that you’d order again and recommend us. We appreciate your kind words and look forward to serving you in the future. Warm regards, Team Tile Warehouse

“Excellent”

Helpful Report

Hi Ala, Thank you for your fantastic 5-star review! We’re thrilled to hear you had an excellent experience at Tile Warehouse. We look forward to helping you again in the future. Warm regards, Team Tile Warehouse

“This company was very professional great site to view colour matched the online sample easy to order efficient delivery competitive pricing would recommend”

Helpful Report

Hi Diane, Thank you for your fantastic 5-star review! We’re thrilled to hear you found us professional, that our site helped you view colors accurately, and that the online sample, ordering process, delivery, and pricing met your needs. We appreciate your recommendation and look forward to serving you again in the future. Warm regards, Team Tile Warehouse

“Great range of tiles,easy website to follow. Tiles delivered safely awaiting to be laid as new home being renovated so hopefully will see finished product in a couple of weeks.”

Helpful Report

Hi Carolyn, Thank you for your fantastic 5-star review! We’re thrilled to hear you found our range easy to navigate and that your tiles arrived safely for your renovation. Wishing you a smooth finishing touch in the coming weeks—we’ll be here if you need anything. Warm regards, Team Tile Warehouse

“Excellent service, good prices and big selection of tiles. The delivery person was also very professional, helpful and friendly.”

Helpful Report

Hi David, Thank you for your fantastic 5-star review! We’re thrilled you’re happy with our service, prices, selection, and the delivery experience. We look forward to serving you again in the future. Warm regards, Team Tile Warehouse

“Great experience, sample was sent straight away. Thanks.”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear the sample was sent straight away. We appreciate your kind words and look forward to serving you again in the future. Warm regards, Team Tile Warehouse

“Another seamless order, delivered on time. Did have one broken tile and when I contacted customer services I had an immediate response with a satisfactory solution along with a swift refund. This is the third order I have placed with tile warehouse and I have received excellent service on all occasions.”

Helpful Report

Hi David, Thank you for your fantastic 5-star review! We’re glad to hear your order was seamless and delivered on time, and that you received an immediate response and a swift refund for the broken tile. We appreciate your loyalty and look forward to serving you again in the future. Warm regards, Team Tile Warehouse

“Fab fast delivery. Good quality product will definitely use again thanks”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re thrilled that you found our delivery fast and the product to be of good quality, and that you’d definitely use us again. We appreciate your kind words and look forward to serving you in the future. Warm regards, Team Tile Warehouse

“GREAT CHOICE OF TILES. HAPPY WITH PRICE CUSTOMER SERVICE RESPONSIVE AND INFORMATIVE”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re thrilled you’re happy with the tiles, price, and that our customer service was responsive and informative. We appreciate your kind words and look forward to serving you again in the future. Warm regards, Team Tile Warehouse

“Staff fantastic ....advice first class...product great and now my front path is the envy of all my neighbours.....thank you all so much.....forget the voucher just use this to make sure people come to the right place for their tiles ☆”

Helpful Report

Hi Leslie, Thank you for your fantastic 5-star review! We're thrilled to hear our staff provided top-notch advice and that the product is helping make your front path the envy of the neighbourhood. We appreciate you choosing us and for the kind words. Kind regards, Team Tile Warehouse

“Found the tiles I was looking for easily. Good price. Well packaged & arrived promptly”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re thrilled you found the tiles easily, at a good price, and that they arrived promptly and well packaged. We appreciate your kind words and look forward to helping you again in the future. Warm regards, Team Tile Warehouse

“Lovely tiles promtly delivered all intact no broken tiles. Thankyou”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re thrilled the tiles were promptly delivered, all intact, with no broken tiles. We appreciate your kind words and look forward to serving you again in the future. Warm regards, Team Tile Warehouse

“Great product; excellent value for money; very reasonable delivery charge; and extremely rapid delivery.”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re delighted you’re happy with the product, value for money, reasonable delivery charge, and rapid delivery. We appreciate your support and look forward to serving you again. Warm regards, Team Tile Warehouse

“Really great, easy to order, arrived quickly wrapped safely on a pallet covered with wrap, delivered by a lovely driver who phoned to check I would be there and which house it was as we are rural, moved the pallet into storage for me and was very helpful and lovely, great service, quick reliable delivery and a great product!”

Helpful Report

Hi there, Thank you for the fantastic 5-star review! We’re thrilled to hear your tiles arrived quickly, were wrapped safely on a pallet, and that our driver was helpful and lovely. We appreciate your kind words and look forward to assisting you again in the future. Warm regards, Team Tile Warehouse

“Value for money and prompt delivery . I absolutely love my floor ! Some tiles cracked but replaced within days”

Helpful Report

Hi Flora, Thank you for your fantastic 5-star review! We’re thrilled you’re happy with the value and prompt delivery, and that you absolutely love your floor. We’re sorry some tiles cracked and glad they were replaced within days. If there’s anything else you need, we’re here to help. Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,777 reviews