Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,874 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was exactly the tile I was looking for, paid for next day delivery, received exactly that. Customer service were fantastic as my property is difficult to find. They helped every step of the way. Thanks again.”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're thrilled that you found the perfect tile and that our next day delivery met your expectations. It's great to hear our customer service team was able to assist you along the way. Your feedback means a lot to us! Looking forward to helping you again soon! Warm regards, Team Tile Warehouse

“Super service”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're so pleased to hear that you received super service from us. Your positive feedback means a lot to our team and encourages us to keep doing our best. We hope to assist you again soon! Warm regards, Team Tile Warehouse

“Sample Tiles arrived beautifully wrapped in a bespoke envelope and carefully protected with film between them. The samples are all very mouthwatering colours and I will be ordering as a result of seeing the tiles in situ.”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're so pleased to hear that your sample tiles arrived beautifully wrapped and that you found the colours mouthwatering. It's fantastic to know you'll be placing an order after seeing them in situ! We look forward to helping you create your perfect space! Warm regards, Team Tile Warehouse

“Excellent service ,colour .Some tiles were damaged in transit but replacements plus extra tiles as good will gesture were added .Can’t ask better than that for first class company”

Helpful Report

Hi Gustavus! Thank you for your wonderful 5-star review! We're so pleased to hear that you had an excellent experience with our service and that we could resolve the issue with the tiles promptly. Your kind words about our support mean a lot to us. We look forward to welcoming you back in the future! Warm regards, Team Tile Warehouse

“This is the first time I’ve used Tile Warehouse & I’m impressed. Good product, excellent value and extremely rapid delivery at a reasonable price.”

Helpful Report

Hi Elfbuilder! Thank you for your wonderful 5-star review! We're thrilled to hear that you're impressed with our product, value, and rapid delivery. Your positive feedback means a lot to us and motivates our team to keep striving for excellence! We can't wait to serve you again soon! Warm regards, Team Tile Warehouse

“Next day delivery and delivered with care”

Helpful Report

Hi there! Thank you for your amazing 5-star review! We're so glad to hear that your order was delivered the next day and with care. Your satisfaction means the world to us, and we truly appreciate your recognition of our efforts! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Great super fast service thank you”

Helpful Report

Hi Kate! Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced super fast service with us. Your satisfaction is our priority, and we're always here to help! Looking forward to welcoming you back soon! Warm regards, Team Tile Warehouse

“Amazing service.Samples delivered so quickly and so useful. Actual tiles with us very soon after ordering. Delivery as offered. Also nice follow up call to check we were happy. Also loved the tiles. Just what I wanted but had not found after several hours in tiles shops. Price and quality perfect .”

Helpful Report

Hi CJW! Thank you for your wonderful 5-star review! We're so glad to hear that our samples and tiles met your expectations and that our delivery and follow-up call enhanced your experience. It’s great to know we could help you find just what you were looking for after your search in the shops! We appreciate your feedback and can’t wait to assist you again in the future! Warm regards, Team Tile Warehouse

Helpful Report

Hi CJW! Thank you so much for your amazing 5-star review! We're overjoyed to hear that you found our service quick and efficient, and that the tiles were just what you were looking for. It's fantastic to know that after some time in the shops, you found exactly what you needed with us! Your mention of our follow-up call truly highlights our commitment to customer satisfaction. We can't wait to help you again in the future! Warm regards, Team Tile Warehouse

“My first experience of Tile Warehouse, customer service was excellent, delivery was quick, all the items received well packed and of excellent quality, completely satisfied.”

Helpful Report

Hi Roger! Thank you for your fantastic 5-star review! We're thrilled to hear that you had an excellent experience with our customer service and that your order arrived promptly and well-packed. It’s wonderful to know that you are completely satisfied with the quality of your tiles! We truly appreciate your feedback and look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Excellent tiles and service, would buy from again”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're thrilled to hear that you loved our tiles and service. Your satisfaction means everything to us, and we can’t wait to help you with your next project! Warm wishes, Team Tile Warehouse

“Ordered a sample with came quickly. Great customer service”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're thrilled to hear that your sample arrived quickly and that you were pleased with our customer service. We always aim to provide a seamless experience for our customers, and your kind words confirm we're on the right track! We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Quick delivery, polite and helpful delivery driver, price was great thank you”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re thrilled to hear that you experienced quick delivery and found our delivery driver polite and helpful. We're also glad you were happy with the price! Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again! Warm regards, Team Tile Warehouse

“Helpful, positive,on time delivery, good product and competitive pricing”

Helpful Report

Hi Peter! Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our service helpful and that the delivery was right on time. It's great to know that you’re happy with both the product and our competitive pricing. Your satisfaction means a lot to us! We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Very good, swift service - very impressed”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that our swift service left such a positive impression on you. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Tile samples arrived super fast…. Ordered on Monday and arrived Tuesday 24hours amazing! Now we are ready to get our order placed as the experience with just receiving the samples was second to none. Well done Tile Warehouse super service and experience 😁”

Helpful Report

Hi Aly! Thank you so much for your fantastic 5-star review! We're thrilled to hear that your tile samples arrived so quickly and that the entire experience was so positive for you. It's wonderful to know that you're ready to place your order with us! We truly appreciate your kind words and look forward to serving you again soon! Warm regards, Team Tile Warehouse

“very prompt delivery and reply to query”

Helpful Report

Hi there! Thank you so much for your glowing 5-star review! We're delighted to hear that our team responded promptly to your query and ensured a swift delivery. Your appreciation for our service truly motivates us to keep delivering the best for our customers. We're always here to help, and we look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Very pleased with the product and the service, thank you.”

Helpful Report

Hi Jerry! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re pleased with both our product and service. Your kind words motivate us to keep striving for excellence. We look forward to welcoming you back soon! Warm regards, Team Tile Warehouse

“Highly recommended 100%. Easy online purchase process, Items as described, prompt delivery”

Helpful Report

Hi Donald! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our online purchase process easy and that your items arrived promptly as described. Your recommendation means a lot to us! We’re always here to help, and we can’t wait to assist you again in the future! Warm regards, Team Tile Warehouse

“Customer service is outstanding. In the past I have had tiles that were damaged during delivery immediately replaced. Any problems you might encounter will be dealt with promptly by one of the members of staff. As they have a good range of tiles I don't look elsewhere as , when you need it, such good customer service is a blessing.”

Helpful Report

Hi J! Thank you so much for your amazing 5-star review! We’re delighted to hear that you had a positive experience with our customer service and that we could assist you promptly. It’s fantastic to know that our range of tiles keeps you coming back to us! Your kind words truly inspire us to continue providing the best service possible. We look forward to helping you again soon! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,874 reviews