Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,837 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,837 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

Write Your review

Tell us how Tile Warehouse made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, polite and helpful delivery driver, price was great thank you”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re thrilled to hear that you experienced quick delivery and found our delivery driver polite and helpful. We're also glad you were happy with the price! Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again! Warm regards, Team Tile Warehouse

“Helpful, positive,on time delivery, good product and competitive pricing”

Helpful Report

Hi Peter! Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our service helpful and that the delivery was right on time. It's great to know that you’re happy with both the product and our competitive pricing. Your satisfaction means a lot to us! We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Very good, swift service - very impressed”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that our swift service left such a positive impression on you. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Tile samples arrived super fast…. Ordered on Monday and arrived Tuesday 24hours amazing! Now we are ready to get our order placed as the experience with just receiving the samples was second to none. Well done Tile Warehouse super service and experience 😁”

Helpful Report

Hi Aly! Thank you so much for your fantastic 5-star review! We're thrilled to hear that your tile samples arrived so quickly and that the entire experience was so positive for you. It's wonderful to know that you're ready to place your order with us! We truly appreciate your kind words and look forward to serving you again soon! Warm regards, Team Tile Warehouse

“very prompt delivery and reply to query”

Helpful Report

Hi there! Thank you so much for your glowing 5-star review! We're delighted to hear that our team responded promptly to your query and ensured a swift delivery. Your appreciation for our service truly motivates us to keep delivering the best for our customers. We're always here to help, and we look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Very pleased with the product and the service, thank you.”

Helpful Report

Hi Jerry! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re pleased with both our product and service. Your kind words motivate us to keep striving for excellence. We look forward to welcoming you back soon! Warm regards, Team Tile Warehouse

“Highly recommended 100%. Easy online purchase process, Items as described, prompt delivery”

Helpful Report

Hi Donald! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our online purchase process easy and that your items arrived promptly as described. Your recommendation means a lot to us! We’re always here to help, and we can’t wait to assist you again in the future! Warm regards, Team Tile Warehouse

“Customer service is outstanding. In the past I have had tiles that were damaged during delivery immediately replaced. Any problems you might encounter will be dealt with promptly by one of the members of staff. As they have a good range of tiles I don't look elsewhere as , when you need it, such good customer service is a blessing.”

Helpful Report

Hi J! Thank you so much for your amazing 5-star review! We’re delighted to hear that you had a positive experience with our customer service and that we could assist you promptly. It’s fantastic to know that our range of tiles keeps you coming back to us! Your kind words truly inspire us to continue providing the best service possible. We look forward to helping you again soon! Warm regards, Team Tile Warehouse

“Just waiting to see if I can get paint to match the blue tiles”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're excited to hear you’re exploring paint options to match your blue tiles. If you need any assistance or have questions as you go through the process, feel free to reach out to us! We appreciate your support and look forward to hearing about your creative project! Warm regards, Team Tile Warehouse

“Simple online ordering, delivered on time, great service and the tiles are perfect, very happy customer 😊👍”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our online ordering process simple and that your tiles arrived on time. Your satisfaction is our top priority, and it’s fantastic to know you’re a happy customer! 😊👍 We can't wait to serve you again soon! Warm regards, Team Tile Warehouse

“Great quality tiles at an amazing price. Superfast delivery”

Helpful Report

Hi Kerry! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you loved the quality of our tiles and that the delivery was superfast. Our goal is always to provide great products at amazing prices, and it’s wonderful to see that reflected in your experience. We can't wait to assist you again in the future! Warm regards, Team Tile Warehouse

“Tiles are brilliant delivery service rubbish”

Helpful Report

Hi Leonard! Thank you for your 5-star review! We're thrilled to hear that you love the tiles. We apologise for the delivery service not meeting your expectations and appreciate your feedback, as it helps us improve. We're always here to assist you, so please don’t hesitate to reach out if you have any concerns. Best wishes, Team Tile Warehouse

“Quality tiles, good price, cheap delivery, not slow”

Helpful Report

Hi Darren! Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our tiles to be of quality and at a great price. It’s also wonderful to know that our delivery service met your expectations. We always aim to provide efficient service, and it’s great to see that recognized! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“i was impressed with the service”

Helpful Report

Hi Cathal! Thank you for your fantastic 5-star review! We're thrilled to hear that you were impressed with our service. Providing exceptional customer experiences is our top priority, and it’s great to know we succeeded with you. Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Great website Good products Good prices”

Helpful Report

Hi Ruth! Thank you for your fantastic 5-star review! We're thrilled to hear that you love our website, products, and prices. It's our goal to provide a seamless shopping experience, and we’re glad that resonated with you. We appreciate your support and look forward to serving you again! Warm regards, Team Tile Warehouse

“Tile samples arrived within three days of ordering, they were packaged well with no breakages. Lovely looking tiles and robust in their makeup. Still deciding amongst various samples.”

Helpful Report

Hi Barry! Thank you for your fantastic 5-star review! We're delighted to hear that your tile samples arrived promptly and were packaged well. It's wonderful to know that you find them lovely and robust. Take your time deciding—your satisfaction is what matters most! Looking forward to assisting you further! Warm regards, Team Tile Warehouse

“100%, no faults, grat goods, great price, great delivery!”

Helpful Report

Hi Mark! Thank you for your fantastic 5-star review! We’re so glad to hear that you’re happy with our goods, prices, and delivery. Your positive feedback is greatly appreciated and it motivates us to keep providing the best service possible. Looking forward to serving you again! Warm regards, Team Tile Warehouse

“Very good company From start to finish”

Helpful Report

Hi Glenn! Thank you for your fantastic 5-star review! We’re so glad to hear you had a great experience with us from start to finish. Your kind words truly mean a lot to our team, and we can’t wait to serve you again in the future! Warm wishes, Team Tile Warehouse

“I ordered 12 tiles but only 6 arrived. I contacted them and their was no quibble just action. The missing 6 arrived 24 hours later. Well done . Nice company and product was as described.”

Helpful Report

Hi CJ! Thank you for your stellar 5-star review! We’re delighted to hear that you had a positive experience, especially with our quick response to your needs. Your kind words about our company and product mean a lot to us! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“The tiles will be good for our mosaic wall art and service was excellent. The warehouse range me confirm the address as I had completed it slightly wrong. The driver then rang when he got to the destination to confirm the address. Well done all”

Helpful Report

Hi Linda! Thank you for your wonderful 5-star review! We’re thrilled to hear that our tiles will be perfect for your mosaic wall art, and it’s fantastic to know our team provided excellent service in confirming the address. Communication is key, and we’re glad that the driver ensured everything went smoothly! We can’t wait to see your finished project, and we look forward to serving you again soon! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,837 reviews