Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.54

4.5 Rating 1,890 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,890 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 18th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i was impressed with the service”

Helpful Report

Hi Cathal! Thank you for your fantastic 5-star review! We're thrilled to hear that you were impressed with our service. Providing exceptional customer experiences is our top priority, and it’s great to know we succeeded with you. Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Great website Good products Good prices”

Helpful Report

Hi Ruth! Thank you for your fantastic 5-star review! We're thrilled to hear that you love our website, products, and prices. It's our goal to provide a seamless shopping experience, and we’re glad that resonated with you. We appreciate your support and look forward to serving you again! Warm regards, Team Tile Warehouse

“Tile samples arrived within three days of ordering, they were packaged well with no breakages. Lovely looking tiles and robust in their makeup. Still deciding amongst various samples.”

Helpful Report

Hi Barry! Thank you for your fantastic 5-star review! We're delighted to hear that your tile samples arrived promptly and were packaged well. It's wonderful to know that you find them lovely and robust. Take your time deciding—your satisfaction is what matters most! Looking forward to assisting you further! Warm regards, Team Tile Warehouse

“100%, no faults, grat goods, great price, great delivery!”

Helpful Report

Hi Mark! Thank you for your fantastic 5-star review! We’re so glad to hear that you’re happy with our goods, prices, and delivery. Your positive feedback is greatly appreciated and it motivates us to keep providing the best service possible. Looking forward to serving you again! Warm regards, Team Tile Warehouse

“Very good company From start to finish”

Helpful Report

Hi Glenn! Thank you for your fantastic 5-star review! We’re so glad to hear you had a great experience with us from start to finish. Your kind words truly mean a lot to our team, and we can’t wait to serve you again in the future! Warm wishes, Team Tile Warehouse

“I ordered 12 tiles but only 6 arrived. I contacted them and their was no quibble just action. The missing 6 arrived 24 hours later. Well done . Nice company and product was as described.”

Helpful Report

Hi CJ! Thank you for your stellar 5-star review! We’re delighted to hear that you had a positive experience, especially with our quick response to your needs. Your kind words about our company and product mean a lot to us! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“The tiles will be good for our mosaic wall art and service was excellent. The warehouse range me confirm the address as I had completed it slightly wrong. The driver then rang when he got to the destination to confirm the address. Well done all”

Helpful Report

Hi Linda! Thank you for your wonderful 5-star review! We’re thrilled to hear that our tiles will be perfect for your mosaic wall art, and it’s fantastic to know our team provided excellent service in confirming the address. Communication is key, and we’re glad that the driver ensured everything went smoothly! We can’t wait to see your finished project, and we look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Excellent service, ordered on Monday, delivered on Wednesday. Fully advised of delivery time. Tiles are even better than we expected and a very competitive price.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re thrilled to hear that your order arrived promptly and that you’re happy with the tiles – we always aim to exceed expectations! Your kind words about our service and competitive pricing mean the world to us. We look forward to serving you again in the future! Best wishes, Team Tile Warehouse

“This company was very pleasant to deal with and very efficient. Three sample tiles were sent very quickly and the delivery of the order was prompt. They were helpful on the telephone. I would highly recommend.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re so glad to hear that you had a pleasant and efficient experience with us. Our team is always here to help, and your recommendation is greatly appreciated. Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Peter was excellent in helping choose fittings and his customer service was top notch.”

Helpful Report

Hi Gavin! Thank you for your incredible 5-star review! We’re thrilled to hear that Peter provided excellent assistance in helping you choose your fittings and that you experienced top-notch customer service. Your kind words mean a lot to us, and we’re so happy to know you had a great experience! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Excellent service from start to finish Highly recommended”

Helpful Report

Hi Cheryl! Thank you for your fantastic 5-star review! We’re so pleased to hear that you experienced excellent service from start to finish. Your recommendation means the world to us! We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Great sample dispatch and excellent order delivery - very happy thank you”

Helpful Report

Hi AMC! Thank you for your amazing 5-star review! We’re thrilled to hear that you were pleased with our sample dispatch and order delivery. Your happiness is what we strive for, and it’s wonderful to know we met your expectations! We can’t wait to assist you again! Warm regards, Team Tile Warehouse

“Lovely service, got everything quick. Massive discount and it's quality stuff, the graphite porcelain 600/300 I got, really nice finish . Also great advice on the phone in person.”

Helpful Report

Hi James! Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received lovely service and got everything quickly. It's great to know you found a massive discount and quality in our graphite porcelain! Your appreciation for the advice, both over the phone and in person, truly means a lot to us. We can’t wait to help you again soon! Warm regards, Team Tile Warehouse

“An excellent service from Tile Warehouse. Delivered promptly and efficiently by delivery man.”

Helpful Report

Hi Rhona! Thank you for your wonderful 5-star review! We’re delighted to hear that you received prompt and efficient service from our delivery man. Your feedback truly brightens our day! We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Stunning tile and tile warehouse are the company to deal with great prices and great communication and excellent customer service”

Helpful Report

Hi William! Thank you for your stunning 5-star review! We’re delighted to hear you appreciate our beautiful tiles, great prices, and excellent communication. Your kind words about our customer service truly inspire us! We look forward to helping you again soon! Warm regards, Team Tile Warehouse

“Prompt delivery of tile samples, thanks”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re so glad to hear that the delivery of your tile samples was prompt. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“I would highly recommend tile warehouse to anyone that asked me. From range of product to price and despatch, they are excellent.”

Helpful Report

Hi Ian! Thank you for your fantastic 5-star review! We’re delighted to hear that you would highly recommend Tile Warehouse and that you found our product range, pricing, and dispatch excellent. Your support truly inspires us to keep delivering the best! We look forward to welcoming you back soon! Warm regards, Team Tile Warehouse

“A great service from start to finish, and great value for money. Thank you.”

Helpful Report

Hi Amelia! Thank you so much for your amazing 5-star review! We’re delighted to hear that you received great service from start to finish and found excellent value for your money. Your feedback truly means a lot to us! We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Excellent service and delivery I would recommend tile warehouse”

Helpful Report

Hi Ray! Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had excellent service and delivery, and we truly appreciate your recommendation. Your support means a lot to us! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Very helpful advice and guidance”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We’re delighted to hear that you found our advice and guidance helpful. Your satisfaction is our top priority, and it’s great to know we could assist you! We can’t wait to help you again in the future! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,890 reviews