Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,805 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,805 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quarry tiles arrived on time and all in tact. Now all laid and look just as I hoped they would. Very good value.”

Helpful Report

Hi there! Thank you so much for the amazing 5-star review! We're thrilled to hear that your quarry tiles arrived on time and in perfect condition, and that they look just as you had hoped. Your feedback on the value really makes us smile! If you need anything else or have any questions in the future, please don’t hesitate to reach out! Warm regards, Team Tile Warehouse

“I’ve looked around and these are really good on price, loads to choose from and delivery is always bang on. Never had to return anything and I’m about to place my 3rd order. Recommended..”

Tile Warehouse 5 star review on 1st October 2025

Helpful Report

Hi there! Thank you so much for the fantastic 5-star review! We're delighted to hear that you found our prices competitive and that you appreciate the wide selection we offer. It’s great to know that our delivery has been reliable for you! We truly appreciate your continued support and recommendation! If there's anything else we can assist you with, don't hesitate to get in touch! Warm regards, Team Tile Warehouse

“Great choice of tiles at a reasonable price, quick delivery and the end results were amazing, highly recommend”

Helpful Report

Hi there! Thank you so much for the amazing 5-star review! We're thrilled to hear that you found our tile selection excellent and reasonably priced, and that you were happy with the quick delivery. It's wonderful to know that the end results exceeded your expectations! Your recommendation is greatly appreciated! If you need anything else in the future, feel free to reach out! Warm regards, Team Tile Warehouse

“Brilliantly priced quality tiles, look fantastic. Delivery outstanding and no problems at all. Would highly recommend these guys.”

Helpful Report

Hi Steve! Thank you so much for the fantastic 5-star review! We're absolutely thrilled to hear that you found our tiles brilliantly priced and of such great quality. It's wonderful to know that your delivery experience was outstanding and hassle-free. Your recommendation means the world to us! If you ever need anything else, don’t hesitate to reach out! Warm regards, Team Tile Warehouse

“Talking to Tile Warehouse was very pleasant, they new exactly what I required plus it was easy to order my goods. The cost of my tiles was very very reasonable and it was good that didn't have to order a large amount, my delivery was spot on time and on the correct date and time, I didn't have to return anything but I'm it wouldn't have caused any problems. Excellent service.”

Helpful Report

Hi Brian! Thank you so much for your wonderful 5-star review! We’re delighted to hear that your experience with Tile Warehouse was pleasant and that our team could assist you in finding exactly what you needed. It’s fantastic to know that you found our pricing reasonable and that your delivery was spot on! We truly appreciate your compliments on our service and are here to help anytime you need assistance in the future! Warm regards, Team Tile Warehouse

“Good service and fast delivery, thank you.”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We’re so glad to hear that you experienced good service and fast delivery. Your appreciation truly means a lot to us! If there's anything else we can help you with in the future, please don't hesitate to get in touch! Warm regards, Team Tile Warehouse

“Great selection of tiles at good prices and prompt shipping. Carrier was late due to a breakdown but delivered early next day, so all good. Recommended A*****”

Helpful Report

Hi there! Thank you so much for the wonderful 5-star review! We're thrilled to hear that you found our tile selection great and our prices good. We're also glad to know that the shipping turnaround worked out well for you despite the hiccup with the carrier. Your recommendation means a lot to us! If you ever need assistance or have questions, feel free to reach out! Warm regards, Team Tile Warehouse

“Great range of products and the customer service team are very helpful. Everything arrived as promised on a kerbside pallet delivery. Would recommend.”

Helpful Report

Hi Lynn! Thank you so much for the wonderful 5-star review! We’re so glad to hear that you enjoyed our great range of products and that our customer service team was able to assist you. It’s fantastic to know everything arrived as promised! We appreciate your recommendation and look forward to serving you again! Cheers, Team Tile Warehouse

“Good price and speedy delivery”

Helpful Report

Hi Peter! Thank you for your fantastic 5-star review! We’re delighted to hear that you found our prices good and that your delivery was speedy. Your satisfaction is what we aim for, and your kind words truly mean a lot to us! If there's anything more we can do for you, just let us know. Warm regards, Team Tile Warehouse

“Excellent service and price”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We’re delighted to hear that you appreciated our service and pricing. Your feedback really motivates us to keep providing the best for our customers! If you need anything else, feel free to reach out anytime. Warm regards, Team Tile Warehouse

“Excellent communication and delivery time. Tiles all good. Thank you.”

Helpful Report

Hi there! Thank you for your excellent 5-star review! We're so pleased to hear that you appreciated our communication and delivery time, and that your tiles met your expectations. Your support means a lot to us! If you need any assistance in the future, don't hesitate to reach out. Warm regards, Team Tile Warehouse

“Perfect - delivered to keen as advertised. Great quality tiles”

Helpful Report

Hi Rose! Thank you for your fantastic 5-star review! We’re thrilled to hear that your tiles arrived as advertised and that you’re pleased with their quality. Your satisfaction means the world to us, and we appreciate your kind words! If you need any assistance in the future, just let us know. Warm regards, Team Tile Warehouse

“Very good”

Helpful Report

Hi Bernard! Thank you for your awesome 5-star review! We’re so glad to hear that you found our service to be very good. Your feedback truly encourages us to keep delivering the best for our customers! If you need anything in the future, don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Amazing customer service! Had an issue and Oliver in customer services helped me quickly and nothing was too much trouble. Would definitely buy from here again. Great customer service makes such a difference!”

Helpful Report

Hi Kirsty! Thank you for your incredible 5-star review! We’re so glad to hear that Oliver provided you with the helpful support you needed. Customer service is a top priority for us, and it’s wonderful to know that it made such a positive difference for you. We look forward to helping you again in the future! Warm regards, Team Tile Warehouse

“Quick fast service”

Helpful Report

Hi Kath! Thank you for your amazing 5-star review! We’re delighted to hear that you appreciated our quick and fast service. Your feedback is invaluable to us and motivates our team to continue providing efficient service. If there's anything more we can help you with, feel free to reach out! Warm regards, Team Tile Warehouse

“Tiles were delivered well protected for the journey, on a pallet and double wrapped against the weather. Delivery was faultless and the driver was very helpful. I chose Tile warehouse because the sample I ordered was well packaged and delivered quickly. The price was competitive. Since the delivered goods were in good order, I will not be testing the returns arrangements.”

Helpful Report

Hi Pat! Thank you for your wonderful 5-star review! We’re delighted to hear that your tiles arrived in great condition and that the delivery process went smoothly. We pride ourselves on our packaging and support, so it’s fantastic to know you were pleased with your experience. If you have any questions or need assistance in the future, we’re always here to help! Warm regards, Team Tile Warehouse

“Excellent supplier !”

Helpful Report

Hi Dave! Thank you for your excellent 5-star review! We're thrilled to hear that you consider us a top supplier. Your support means so much to us, and we’re here to assist you with any future projects you have in mind. Warm regards, Team Tile Warehouse

“I bought 29m2 of Pulse antique beige 300x600mm tiles for my kitchen floor. In honesty they were the best tiles I could find to fit my budget and coordinate with the new units and I was a little concerned about how they’d look as they were very reasonably priced. My tiler did say they were a “bit on the thin side” and had some buckling on the edges/corners, so in order to reduce “lipage” he used tile levellers and they’ve come out looking great. I’m really pleased with the overall look and I think they look like a more expensive tile now they’re down. In addition the whole process of ordering and delivery, through Tile Warehouse, was simple and efficient. I was able to delay delivery until I needed the tiles and despite receiving a lot of boxes there wasn’t a single breakage. A very happy customer, thank you.”

Tile Warehouse 5 star review on 26th September 2025

Helpful Report

Hi Jackie! Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the Pulse antique beige tiles to be the perfect fit for your kitchen. It’s great to know that the installation process went smoothly with the help of your tiler, and that you’re pleased with how they turned out! We also appreciate your feedback regarding the ordering and delivery process. Ensuring a hassle-free experience for our customers is one of our top priorities, and we’re glad to hear we hit the mark with yours. Thank you again for your kind words, and we’re here for any future projects you have in mind! Warm regards, Team Tile Warehouse

“I'm only an enthusiastic amateur DIYer. Never tiled anything - although I've woken up on them in the morning a few times! I got great information and advice from Tile Warehouse and after successfully completing a small project, now I'm looking around my house for any surface that I could possibly tile onto! Very helpful and knowledgeable staff. A pleasure to deal with. No complaints whatsoever. Thanks for everything. Colin Riva.”

Helpful Report

Hi Colin! Thank you for your fantastic 5-star review! We’re thrilled to hear that our team could provide you with the advice you needed to get started on your tiling project. It sounds like you’re on a roll, and we can't wait to see what surfaces you tackle next! Your kind words are greatly appreciated, and it’s a pleasure to have enthusiastic DIYers like you as part of our community. Best wishes, Team Tile Warehouse

Helpful Report

Hi Colin! Thank you so much for your amazing 5-star review! We're absolutely delighted to hear that our team could help you kickstart your tiling journey. It's fantastic that you’re feeling inspired to tile more around your home! Your kind words mean the world to us, and we look forward to continuing to support your DIY adventures. Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,805 reviews