Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,070 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldnt be more helpful when i had an urgent order”

Helpful Report

“Customer service is excellent from start to finish”

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“Very helpful staff.”

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“Great service and fast delivery, thank you”

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“Quick delivery”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re glad the delivery was quick. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Product very good, company spot on.”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re really glad you’re happy with the product and the service from Tile Warehouse. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Good all round service again from Tile Warehouse”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re really glad you’re happy with the service from Tile Warehouse. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Easy ordering, great choice and price. Good communication, delivery service guy was extremely helpful”

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“Delivery came the day after expected but even so it was a brilliant service and the product was as expected.”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re really glad you’re happy with the service and that the product met your expectations. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“I bought Apollo Blue Marble Effect tiles om 14th November. There was a problem with the original delivery due to warehousing / courier issues, but Bex in Customer Services dealt with this swiftly and efficiently, and the project wasn't delayed at all. When they arrived, the tiles were absolutely beautiful - and I hadn't found anything else close to these in the multitude of shops I tried. They have some really nice designs, and customer services were great.”

Tile Warehouse 5 star review on 9th December 2025

Helpful Report

Hi Gary, Thank you for your fantastic 5-star review! We’re really glad the delivery issue was resolved swiftly and that you’re pleased with the Apollo Blue Marble Effect tiles. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Delivery driver was great efficient helpful and kept me informed. Thankyou. Tiles are beautiful as expected.”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re really glad you’re happy with the delivery and the tiles. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“I was extremely pleased with the tiles they look amazing.”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re really glad you’re pleased with the tiles and that they look amazing. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Quick delivery of sample. Quick delivery of boxes of tiles. Good delivery notifications. Competitive price and helpful emails from.custpmer service.”

Helpful Report

Hi there, Thank you for your 5-star review! We’re really glad you’re happy with the quick delivery and the helpful emails from our team. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Brilliant company highly recommend.”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re really glad you had a great experience with Tile Warehouse. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Customer service was amazing. I delt with Oliver who was brilliant when I was chasing my order. Communication from the start was also fantastic. Highly recommend”

Helpful Report

Hi Katie, Thank you for your fantastic 5-star review! We’re really glad Oliver and the team could help and that the communication from the start was fantastic. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Amazing quality with nice finishing.”

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“The tiles I ordered were delivered on time. Great services & look exactly like I ordered. I bought both wall & floor tiles for bathroom & love them. I intend on ordering kitchen wall & floor tiles too as renovating my house. Definitely will continue to use Tile warehouse.”

Tile Warehouse 5 star review on 3rd December 2025

Helpful Report

Hi there, Thanks for your 5-star review. We’re thrilled you love the tiles and that they arrived on time and matched what you ordered. We’re excited to assist with your kitchen project as well. If there’s anything else you need, just let us know. Warm regards, Team Tile Warehouse

“The whole process from ordering my tiles to receiving delivery was very trouble free. I found the staff very helpful and polite. The delivery man went the extra mile also. Price point spot on. Overall a pleasant shopping experience. Try them.”

Helpful Report

“Excellent service, extra tiles sent in case of breakage. Quick delivery and lovely tiles.”

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“From ordering samples to actual tiles process was easy. The samples are as described and tiles looking really nice. The site is easy to navigate and contacting customer service was easy and they were very helpful”

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Tile Warehouse is rated 4.5 based on 2,070 reviews