Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,805 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,805 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to deal with”

Helpful Report

Hi Steve, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a great experience dealing with us. Your satisfaction means a lot to us, and we look forward to serving you again in the future! If you have any questions or need assistance, just let us know! Warm regards, Team Tile Warehouse

“Tiles were as described. Well packaged and delivered with no breakages. Budget friendly too! Really pleased with the final look.”

Helpful Report

Hi Jo, Thank you for your fantastic 5-star review! We're absolutely delighted to hear that the tiles met your expectations and arrived in great condition. It's wonderful to know you found them budget-friendly and that you're pleased with the final look – that’s the best compliment we could ask for! If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best wishes, Team Tile Warehouse

“The choice was good. Ordering was easy. And when the tiles turned up, was so happy. They look amazing. I would definitely recommend Tile Warehouse.”

Helpful Report

Hi there! Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our selection satisfying and that the ordering process was a breeze for you. It's wonderful to know that you're happy with the gorgeous tiles – your recommendation means the world to us! If you have any questions or need assistance in the future, don’t hesitate to reach out! Warm regards, Team Tile Warehouse

“I ordered quarry tiles & they are just what we expected. Good quality, price & delivery”

Helpful Report

Hi there! Thank you for the fantastic 5-star review! We're so glad to hear that the quarry tiles met your expectations and that you are pleased with the quality, price, and delivery. Your satisfaction is our top priority! If you need any assistance in the future or have further questions, please don’t hesitate to reach out! Best wishes, Team Tile Warehouse

“I recently renovated my bathroom and tiles I purchased here exceeded my expectations. The delivery was prompt, and the packaging was impeccable, ensuring that all tiles arrived in perfect condition. The quality and style of the tiles were even better than what I had seen on the website. The finish is stunning. My builder was also impressed, noting that the tiles are heavy and of excellent quality based on his extensive experience. The final outcome is a beautifully styled bathroom that not only looks fantastic but is also easy to clean. I am incredibly satisfied with my purchase and would highly recommend these tiles to anyone looking to enhance their space.”

Tile Warehouse 5 star review on 2nd October 2025

Helpful Report

Hi Liz, Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that the tiles exceeded your expectations and that the delivery was prompt and well-packaged. It's music to our ears that both you and your builder noticed the quality and style – it really makes a difference in your renovation projects! We're thrilled that your new bathroom looks fantastic and is easy to maintain. We truly appreciate your kind recommendation and look forward to helping you with any future projects! Warm regards, Team Tile Warehouse

“Excellent tiles. Excellent delivery. Professional team. Thanks”

Helpful Report

Hi Ncube, Thank you so much for your excellent 5-star review! We’re thrilled to hear that you’re pleased with our tiles and the delivery service. Our professional team is always here to ensure a great experience for our customers. If you need any further assistance, please don’t hesitate to reach out! Warm regards, Team Tile Warehouse

“Great communication and ordering. We delayed delivery which was great as we do not have to worry when our bathroom is started as they should be delivered on the date we asked for. Also it was a great price considering all other tile sellers, cannot wait to see them on the wall.”

Helpful Report

Hi there, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you appreciated our communication and the flexibility with your delivery. It’s great to know you found our prices competitive too! We can’t wait for you to see your tiles on the wall—they’ll look fantastic! If you need anything else or have more questions, just let us know! Warm regards, Team Tile Warehouse

“Great tiles and looks fab. Quick delivery”

Helpful Report

Hi Barney, Thank you for your amazing 5-star review! We're thrilled to hear that you love the tiles and that the delivery was quick. It’s fantastic to know they look fabulous in your space! If you need any help or have questions, just let us know! Best wishes, Team Tile Warehouse

“Great price , service and fast delivery”

Helpful Report

Hi Phill, Thank you so much for your amazing 5-star review! We're thrilled to hear that you enjoyed our great prices, service, and fast delivery. It's always our aim to provide a seamless experience for our customers! If you need anything else or have any questions, please don’t hesitate to reach out. Best wishes, Team Tile Warehouse

“Great prices for good quality tiles..Prompt delivery. Definitely would use them again.”

Helpful Report

Hi Linda, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our prices great and that you enjoyed prompt delivery. It's wonderful to know that you would consider using us again! If there's anything else we can help you with, please feel free to reach out. Warm regards, Team Tile Warehouse

“Great prices for good quality tiles..Prompt delivery. Definitely would use them again.”

Helpful Report

Hi Linda, Thank you for your amazing 5-star review! We’re thrilled to hear that you found our prices great and that you were pleased with the quality of our tiles. It’s fantastic to know that our delivery met your expectations as well. Looking forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Great products and an unbelievable price. The finished result was amazing - would definitely recommend to friends and family.”

Helpful Report

Hi Karen, Thank you so much for your amazing 5-star review! We're thrilled to hear that you loved our products and found them at such a great price. Your recommendation means the world to us! If you ever need assistance or have any questions, don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“I ordered a quantity of floor tiles for my garage/utility room/cloakroom area and they were delivered when I requested. The delivery man was most helpful in helping me to put the tiles where they were needed for the tile laying contractor to install them. A very good experience at a reasonable cost. Thank you.”

Helpful Report

Hi Chris, Thank you so much for your amazing 5-star review! We’re thrilled to hear that your order arrived on schedule and that our delivery team was able to assist you in getting the tiles to the right spot. It’s great to know you had a positive experience at a reasonable cost! If you need anything else or have any questions, just give us a shout! Warm regards, Team Tile Warehouse

“Good quality tile and very fast delivery”

Helpful Report

Hi Mark, Thank you for your amazing 5-star review! We're thrilled to hear that you are satisfied with the quality of our tiles and that the delivery was fast. It’s always great to know we're hitting the mark for our customers. Should you need any further assistance or have questions, please don’t hesitate to reach out! Warm regards, Team Tile Warehouse

“Tiles are perfect for our outdoor step. Really pleased with the result”

Helpful Report

Hi there, Thank you so much for your amazing 5-star review! We’re thrilled to hear that the tiles are perfect for your outdoor step and that you're pleased with the result. It’s wonderful to know that our products are making a positive impact on your space! If you ever have any questions or need assistance in the future, we're just a message away! Warm regards, Team Tile Warehouse

“Fab experience with tile warehouse, they are very communicative with updates and are very responsive to customers queries. I did have an issue when my tiles arrived however the tile warehouse resolved this promptly! The service (minus the blip) was spectacular and I couldn’t have asked for a smoother service. The tiles are very good quality, I highly recommend them as a whole the prices are fair and the team try their hardest to give all customers a valued experience. Thank you tile warehouse”

Helpful Report

Hi Abbey, Thank you so much for your incredible 5-star review! We’re thrilled to hear about your fab experience with us and appreciate your kind words about our team’s communication and responsiveness. It’s great to know that we were able to resolve the issue promptly and that you are pleased with the quality of your tiles. Your recommendation means a lot to us, and we’re always here to ensure you have a valued experience! Warm regards, Team Tile Warehouse

“tiles look terrific now laid. Service was exceptional”

Helpful Report

Hi there, Thank you so much for your amazing 5-star review! We’re thrilled to hear that your tiles look terrific once laid and that you experienced exceptional service. It really means a lot to us! If you need anything else or have any questions, just give us a shout! Warm regards, Team Tile Warehouse

“No problems with tile warehouse very good selection of tiles would use again very helpful when I wanted to add to my order. Arrived on time and the courier was super helpfull”

Helpful Report

Hi Nee, Thank you so much for your incredible 5-star review! We're thrilled to hear that you enjoyed our selection of tiles and found our team so helpful. It's great to know your order arrived on time with the courier being super helpful. If you ever need anything else, don’t hesitate to get in touch! Warm regards, Team Tile Warehouse

“Great quality and price. Tiles well packed and fast delivery. Will certainly use Tile Warehouse again.”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our tiles to be of great quality and at a competitive price. It’s wonderful to know that your order was well packed and delivered quickly. We truly appreciate your support and look forward to serving you again! Best wishes, Team Tile Warehouse

“I found Tile Warehouse to be a good supplier to use. Their customer service was excellent and the tiles were delivered on time. I found the whole experience with them very good and I would use them again. One extra comment....the delivery driver was very helpful and polite. Well done all.”

Helpful Report

Hi there, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with us and that our customer service made a positive impression. It’s fantastic to know that your delivery was timely and that our driver was helpful and polite! We look forward to serving you again in the future. Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,805 reviews