Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,835 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

Helpful Report

Hi Bernard! Thank you for your awesome 5-star review! We’re so glad to hear that you found our service to be very good. Your feedback truly encourages us to keep delivering the best for our customers! If you need anything in the future, don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Amazing customer service! Had an issue and Oliver in customer services helped me quickly and nothing was too much trouble. Would definitely buy from here again. Great customer service makes such a difference!”

Helpful Report

Hi Kirsty! Thank you for your incredible 5-star review! We’re so glad to hear that Oliver provided you with the helpful support you needed. Customer service is a top priority for us, and it’s wonderful to know that it made such a positive difference for you. We look forward to helping you again in the future! Warm regards, Team Tile Warehouse

“Quick fast service”

Helpful Report

Hi Kath! Thank you for your amazing 5-star review! We’re delighted to hear that you appreciated our quick and fast service. Your feedback is invaluable to us and motivates our team to continue providing efficient service. If there's anything more we can help you with, feel free to reach out! Warm regards, Team Tile Warehouse

“Tiles were delivered well protected for the journey, on a pallet and double wrapped against the weather. Delivery was faultless and the driver was very helpful. I chose Tile warehouse because the sample I ordered was well packaged and delivered quickly. The price was competitive. Since the delivered goods were in good order, I will not be testing the returns arrangements.”

Helpful Report

Hi Pat! Thank you for your wonderful 5-star review! We’re delighted to hear that your tiles arrived in great condition and that the delivery process went smoothly. We pride ourselves on our packaging and support, so it’s fantastic to know you were pleased with your experience. If you have any questions or need assistance in the future, we’re always here to help! Warm regards, Team Tile Warehouse

“Excellent supplier !”

Helpful Report

Hi Dave! Thank you for your excellent 5-star review! We're thrilled to hear that you consider us a top supplier. Your support means so much to us, and we’re here to assist you with any future projects you have in mind. Warm regards, Team Tile Warehouse

“I bought 29m2 of Pulse antique beige 300x600mm tiles for my kitchen floor. In honesty they were the best tiles I could find to fit my budget and coordinate with the new units and I was a little concerned about how they’d look as they were very reasonably priced. My tiler did say they were a “bit on the thin side” and had some buckling on the edges/corners, so in order to reduce “lipage” he used tile levellers and they’ve come out looking great. I’m really pleased with the overall look and I think they look like a more expensive tile now they’re down. In addition the whole process of ordering and delivery, through Tile Warehouse, was simple and efficient. I was able to delay delivery until I needed the tiles and despite receiving a lot of boxes there wasn’t a single breakage. A very happy customer, thank you.”

Tile Warehouse 5 star review on 26th September 2025

Helpful Report

Hi Jackie! Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the Pulse antique beige tiles to be the perfect fit for your kitchen. It’s great to know that the installation process went smoothly with the help of your tiler, and that you’re pleased with how they turned out! We also appreciate your feedback regarding the ordering and delivery process. Ensuring a hassle-free experience for our customers is one of our top priorities, and we’re glad to hear we hit the mark with yours. Thank you again for your kind words, and we’re here for any future projects you have in mind! Warm regards, Team Tile Warehouse

“I'm only an enthusiastic amateur DIYer. Never tiled anything - although I've woken up on them in the morning a few times! I got great information and advice from Tile Warehouse and after successfully completing a small project, now I'm looking around my house for any surface that I could possibly tile onto! Very helpful and knowledgeable staff. A pleasure to deal with. No complaints whatsoever. Thanks for everything. Colin Riva.”

Helpful Report

Hi Colin! Thank you for your fantastic 5-star review! We’re thrilled to hear that our team could provide you with the advice you needed to get started on your tiling project. It sounds like you’re on a roll, and we can't wait to see what surfaces you tackle next! Your kind words are greatly appreciated, and it’s a pleasure to have enthusiastic DIYers like you as part of our community. Best wishes, Team Tile Warehouse

Helpful Report

Hi Colin! Thank you so much for your amazing 5-star review! We're absolutely delighted to hear that our team could help you kickstart your tiling journey. It's fantastic that you’re feeling inspired to tile more around your home! Your kind words mean the world to us, and we look forward to continuing to support your DIY adventures. Warm regards, Team Tile Warehouse

“Beautiful green tiles. Look amazing in the bathroom. Delivery was quick. There were quite a few broken tiles but it was quickly resolved with no issues. Would recommend them.”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're thrilled to hear that you love the beautiful green tiles and that they look amazing in your bathroom. It's great to know that any issues with delivery were resolved quickly—your satisfaction is our priority! We truly appreciate your recommendation, and we look forward to helping you with any future projects. Warm regards, Team Tile Warehouse

“Great product, price and service...”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our product and service to your liking. Your satisfaction means everything to us, and we're always here to provide you with the best experience possible. We truly appreciate your support and look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“I got wood effect tiles that are beautiful and a great price! The customer service was excellent, always a quick and friendly response. I live in N.Ireland and unfortunately some of the tiles were cracked when delivered but they were replaced in a matter of days, which was no hassle at all. I'd definitely buy from here again.”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re happy with your stunning wood effect tiles and that our customer service team was able to assist you promptly. We're glad the replacement process was smooth and hassle-free for you! Your satisfaction means everything to us, and we can’t wait to welcome you back for your next tiling project. Best wishes, Team Tile Warehouse

“Great service no problems at all,great price, will use again thank you to all the staff.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re delighted to hear that you had a great experience with our service and prices. Your appreciation means a lot to our team, and we’re excited to assist you again in the future! Best wishes, Team Tile Warehouse

Hi there! Thank you so much for your kind 5-star review! We’re delighted that you had a smooth experience and found great value with us. Your gratitude will surely motivate our team, and we can't wait to assist you again in the future! Warm wishes, Team Tile Warehouse

“Delivery was very fast, tiles well packaged and protected. Lovely patterned tiles”

Helpful Report

Hi Desi! Thank you for your amazing 5-star review! We’re thrilled to hear that you received your tiles quickly and that you love the patterned designs. Your feedback truly brightens our day and inspires us to keep up the good work. We can’t wait to help you with your next project! Warm regards, Team Tile Warehouse

“great company thank you always have what i need”

Helpful Report

Hi Joan! Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you always find what you need with us. Your support motivates our team to keep delivering the best service possible. We look forward to seeing you again soon! Best wishes, Team Tile Warehouse

“excellent quality items and fast delivery, communication was excellent. Well happy with service and product”

Helpful Report

Hi Stuart! Thank you so much for your excellent 5-star review! We're thrilled to hear that you're happy with the quality of our items, the fast delivery, and our communication. Your satisfaction is our top priority, and your feedback truly motivates us! We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Great customer service throughout and fantastic quality tiles , thanks tile warehouse I will definitely be using your service again 😎👍”

Helpful Report

Hi John! Thank you so much for your fantastic 5-star review! We're delighted to hear that you experienced great customer service and are happy with the quality of our tiles. Your kind words inspire us to keep delivering the best! We can't wait to serve you again in the future! Warm regards, Team Tile Warehouse

“Great price & colours for the tiles I used in for my kitchen & bathroom. A bag of tile adhesive was damaged & they immediately replaced it”

Tile Warehouse 5 star review on 24th September 2025

Helpful Report

Hi there! Thank you for your amazing 5-star review! We're thrilled to hear that you found great prices and colors for your tiles, and we appreciate your understanding regarding the damaged adhesive. Our team is always ready to help, and we're glad we could resolve the issue promptly. We look forward to assisting you with your next project! Warm regards, Team Tile Warehouse

“Good Shower screens and fittings, good prices, prompt delivery, and well packaged.. Its all you need really.. Well done..”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're so glad to hear you’re happy with our shower screens and fittings, as well as our prices and delivery service. Your satisfaction truly means the world to us! We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“The particular tiles I wanted were not available in the usual local DIY shops/warehouses. The size and colour I wanted were not stocked, 'not the fashion at this time'. However Tile Warehouse with superior catalogue- selection did. Their delivery was prompt and on time, also good value.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're thrilled you found the specific tiles you were looking for in our extensive catalogue. It's great to hear that our prompt delivery met your expectations and that you consider it good value. We aim to provide the best selection and service possible. We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“There initial response when ordering the tiles. Then when 2 were chipped, they immediately apologised and sent two replacements within a couple of days. Excellent.”

Helpful Report

Hi Shirley! Thank you for your wonderful 5-star review! We're delighted to hear that our team responded promptly when you ordered the tiles, and we truly appreciate your understanding regarding the replacements. It’s our goal to ensure complete satisfaction, and we’re glad we could resolve the issue quickly for you. We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,835 reviews