Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,805 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,805 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hassle free, good value and well packaged. Very happy”

Helpful Report

Hi there, Thank you for your wonderful 5-star review! We're thrilled to hear that you found your experience hassle-free and that you’re pleased with the value and packaging of our products. Your satisfaction is our top priority! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“The parcel came in time and I’m extremely happy with the product”

Helpful Report

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your parcel arrived on time and that you’re extremely happy with your product. Your satisfaction is our priority, and we appreciate your support! We look forward to serving you again! Warm regards, Team Tile Warehouse

“The tiles l ordered were just what I needed brilliant quality and beautiful colour and they came on time the driver was very helpful l will always recommend tile warehouse to family and friends”

Helpful Report

Hi Michael, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found the tiles to be of brilliant quality and beautiful color. It's great to know that your order arrived on time and that our driver provided helpful service. Your recommendation to family and friends truly means a lot to us, and we look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Amsel Grey floortiles, bought for bathroom floor. Absolutely love them. Quick to arrive..looked even better than the online photos really happy with them.. Delivery driver took them round the back for me so excellent service.”

Helpful Report

Hi Caana, Thank you for your fantastic 5-star review! We're thrilled to hear that you absolutely love the Amsel Grey floor tiles and that they arrived looking even better than expected. It's great to know our delivery service was helpful in getting them to you. We appreciate your kind words and look forward to assisting you with any future projects! Warm regards, Team Tile Warehouse

“Great service, quick delivery and customer service was quick to respond and resolve my issue with a couple of broken tiles. The Tiles look great and would use them again when next doing a project.”

Helpful Report

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our service, and that our team was quick to assist you with your issue. It's fantastic to know you're happy with the tiles and our overall service! We can't wait to help you again on your next project! Warm regards, Team Tile Warehouse

“Delivered perfectly buitiful tiles, we have your tiles thought our whole house. Thank you”

Helpful Report

Hi Anton, Thank you for your wonderful 5-star review! We’re thrilled to hear that you love the beautiful tiles and that they’re enhancing your whole house. It means a lot to us to be a part of your home! If you need anything else, don't hesitate to reach out. Warm regards, Team Tile Warehouse

“Tiles beat competitors prices, the staff I spoke to on the phone & email were friendly & helpful, would use again and recommend!”

Tile Warehouse 5 star review on 7th October 2025

Helpful Report

Hi Ruth, Thank you for your fantastic 5-star review! We're delighted to hear that you found our prices unbeatable and that our team was friendly and helpful. Your recommendation means the world to us, and we can't wait to assist you again in the future! Warm regards, Team Tile Warehouse

“Good selection of tiles to choose from online ordering easy an no problems items delivered on time”

Helpful Report

Hi Mick, Thank you for your fantastic 5-star review! We’re thrilled you enjoyed our selection of tiles and found the online ordering process so straightforward. It’s great to hear that your items arrived on time. We appreciate your feedback and look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Very reasonably priced and quick delivery.”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our prices reasonable and that you were impressed with the quick delivery. Your satisfaction is our priority, and it’s great to know we hit the mark! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“dOur tiles arrived next day and they wers as described. Very pleased. Unfortunately the courier dropped the package and seven tiles were broken but no problem as there were enough to finish job”

Helpful Report

Hi Donald, Thank you for your kind 5-star review! We’re thrilled to hear that your tiles arrived promptly and matched your expectations. We're sorry to hear about the courier issue but glad that you had enough tiles to complete your job. If you need any assistance or have any questions moving forward, feel free to reach out! Warm regards, Team Tile Warehouse

“Fantastic easy ordering and super quick delivery. Items absolutely stunning and can’t wait for them to be fitted”

Helpful Report

Hi Sarah, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the ordering process easy and that your items are stunning. We can't wait for you to see them once they're fitted! If you need any assistance or have questions in the meantime, just let us know! Warm regards, Team Tile Warehouse

“Easy to use websites”

Helpful Report

Hi Iain, Thank you for your wonderful 5-star review! We're so glad you found our website easy to use. It's always our goal to make the shopping experience as seamless as possible for our customers. If you have any questions or need assistance in the future, don’t hesitate to reach out! Warm regards, Team Tile Warehouse

“Delivered on time Phoned me beforehand to check on colours chosen Good quality tiles”

Helpful Report

Hi William, Thank you for your fantastic 5-star review! We’re delighted to hear that your tiles were delivered on time and that our team was able to check in with you about your color choices. It’s wonderful to know you’re happy with the quality of our tiles! Should you have any questions or need further assistance, please feel free to reach out. Warm regards, Team Tile Warehouse

“The tiles were ordered and I was given delivery information immediately. I needed to advise them the day not convenient and it was changed with no problem. The delivery driver phoned me ahead as requested and the tiles are excellent.No complaints !”

Helpful Report

Hi Carole, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your delivery experience was smooth and that you're pleased with the quality of the tiles. It's great to know our driver provided the communication you requested! If you need any further assistance or have questions, please don't hesitate to reach out. Warm regards, Team Tile Warehouse

“Very good compamy to deal with. Website was easy to navigate with a good choice of tiles reasonably priced. Arrived safely and well packaged.”

Helpful Report

Hi there, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our website easy to navigate and that you were pleased with our tile selection and pricing. It's great to know your order arrived safely and well packaged! If you need any further assistance or have any questions, feel free to get in touch! Warm regards, Team Tile Warehouse

“Chose our tiles from the large selection available, ordered and paid for them. The tiles arrived on the requested date, delivered on a pallet. The tiles were in perfect condition. We were very happy with Tile Warehouse and their tiles. We would do it again, no problem 😁”

Helpful Report

Hi Gavin, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our selection impressive and that your tiles arrived in perfect condition. It's fantastic to know you had a positive experience with Tile Warehouse, and we can't wait to serve you again in the future! If you need any assistance or have questions down the road, please feel free to reach out! Warm regards, Team Tile Warehouse

Hi Gavin, Thank you for your fantastic 5-star review! We're delighted to hear that you had such a positive experience with our wide selection of tiles and that they arrived in perfect condition. It truly means a lot to us to know that you would choose Tile Warehouse again! If you ever need assistance or have any questions in the future, please don't hesitate to reach out! Warm regards, Team Tile Warehouse

“Tiles are fabulous could not ask for better service was great and delivery very fast thanks so much paul”

Helpful Report

Hi Paul, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you love the tiles and that our service exceeded your expectations. It’s great to know the delivery was fast too – we always aim to provide the best experience possible! If you need any assistance in the future, don’t hesitate to get in touch. Warm regards, Team Tile Warehouse

“All as advertised, competitive pricing, quicm delivery. Would buy from tile warehouse again”

Helpful Report

Hi Ziad, Thank you so much for your amazing 5-star review! We're thrilled to hear that everything was as advertised and that you found our pricing competitive along with quick delivery. It's always our goal to ensure a great experience for our customers, and we're glad to know you'd choose Tile Warehouse again! If you ever need anything in the future, don’t hesitate to reach out! Best wishes, Team Tile Warehouse

“I found the Website page was easy to use so made ordering very easy for me, the price was reasonable. I couldn’t get the tile bead size I needed locally so found these online. Delivery service was good not taking any longer than what they said.”

Helpful Report

Hi Darren, Thank you for your fantastic 5-star review! We're delighted to hear that you found our website easy to use and that your ordering experience was smooth. It's great to know that we could provide the tile bead size you needed along with a timely delivery. Your feedback motivates us to keep delivering excellent service! If you need any further assistance, feel free to reach out anytime. Warm regards, Team Tile Warehouse

Hi Darren, Thank you so much for your wonderful 5-star review! We're delighted to hear that our website made ordering easy and that you found our prices reasonable. We're also pleased you received your order on time! Your feedback encourages us to keep improving our service. Looking forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“A good price and prompt delivery”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We're so glad to hear that you found our prices appealing and enjoyed our prompt delivery service. Providing a smooth experience for our customers is our top priority, and your feedback means a lot to us. If you need anything else in the future, please don't hesitate to reach out! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,805 reviews