Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,070 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tiles l ordered were just what I needed brilliant quality and beautiful colour and they came on time the driver was very helpful l will always recommend tile warehouse to family and friends”

Helpful Report

Hi Michael, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found the tiles to be of brilliant quality and beautiful color. It's great to know that your order arrived on time and that our driver provided helpful service. Your recommendation to family and friends truly means a lot to us, and we look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Amsel Grey floortiles, bought for bathroom floor. Absolutely love them. Quick to arrive..looked even better than the online photos really happy with them.. Delivery driver took them round the back for me so excellent service.”

Helpful Report

Hi Caana, Thank you for your fantastic 5-star review! We're thrilled to hear that you absolutely love the Amsel Grey floor tiles and that they arrived looking even better than expected. It's great to know our delivery service was helpful in getting them to you. We appreciate your kind words and look forward to assisting you with any future projects! Warm regards, Team Tile Warehouse

“Great service and communication. Very pleased with the tiles. Good value.”

Helpful Report

Hi there, Thank you for your great 4-star review! We're thrilled to hear that you were pleased with our service and communication. It's fantastic that you found our tiles to be good value too. Your feedback truly motivates us to keep delivering excellent service! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards, Team Tile Warehouse

“No problem. All well packaged, and fast delivery”

Helpful Report

Hi there, Thank you for your great review! We're glad to hear that everything arrived well packaged and that the delivery was quick. Your satisfaction is our top priority, and we appreciate your feedback! Looking forward to serving you again! Warm regards, Team Tile Warehouse

“Delighted with the gradient white tiles we purchased and also delivery timescale. Only criticism was that delivery charge cost almost as much as the tiles!.”

Helpful Report

Hi Ronnie, Thank you for your lovely 4-star review! We're thrilled to hear that you’re delighted with the gradient white tiles and the quick delivery. We appreciate your feedback regarding the delivery charge and we always strive to keep costs as low as possible for our customers. If there’s anything else we can assist you with, just let us know! Warm regards, Team Tile Warehouse

“Good service tiles excellent, delivered on the kerbside on a pallet, don't know what to do with the pallet can it be collected?”

Helpful Report

Hi there, Thank you for your great 4-star review! We’re pleased to hear that you experienced good service and liked your tiles. Regarding the pallet, please reach out to our customer support team, and they’ll be happy to assist you with the collection process. Thanks again for your feedback, and we hope to see you again soon! Warm regards, Team Tile Warehouse

“Great service, quick delivery and customer service was quick to respond and resolve my issue with a couple of broken tiles. The Tiles look great and would use them again when next doing a project.”

Helpful Report

Hi there, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our service, and that our team was quick to assist you with your issue. It's fantastic to know you're happy with the tiles and our overall service! We can't wait to help you again on your next project! Warm regards, Team Tile Warehouse

“Delivered perfectly buitiful tiles, we have your tiles thought our whole house. Thank you”

Helpful Report

Hi Anton, Thank you for your wonderful 5-star review! We’re thrilled to hear that you love the beautiful tiles and that they’re enhancing your whole house. It means a lot to us to be a part of your home! If you need anything else, don't hesitate to reach out. Warm regards, Team Tile Warehouse

“Tiles beat competitors prices, the staff I spoke to on the phone & email were friendly & helpful, would use again and recommend!”

Tile Warehouse 5 star review on 7th October 2025

Helpful Report

Hi Ruth, Thank you for your fantastic 5-star review! We're delighted to hear that you found our prices unbeatable and that our team was friendly and helpful. Your recommendation means the world to us, and we can't wait to assist you again in the future! Warm regards, Team Tile Warehouse

“Good selection of tiles to choose from online ordering easy an no problems items delivered on time”

Helpful Report

Hi Mick, Thank you for your fantastic 5-star review! We’re thrilled you enjoyed our selection of tiles and found the online ordering process so straightforward. It’s great to hear that your items arrived on time. We appreciate your feedback and look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Very reasonably priced and quick delivery.”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our prices reasonable and that you were impressed with the quick delivery. Your satisfaction is our priority, and it’s great to know we hit the mark! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Good quality tiles at a fair price, website easy to navigate and order. Had an issue with delivery content but was dealt with efficiently by customer services, thank you Oliver.”

Helpful Report

Hi Graham, Thank you for your fantastic 4-star review! We're pleased to hear that you found our tiles to be of good quality and at a fair price. It’s great to know our website made your ordering process easy. We’re also glad that our customer service team, especially Oliver, could resolve the delivery issue efficiently for you. We appreciate your feedback and look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“dOur tiles arrived next day and they wers as described. Very pleased. Unfortunately the courier dropped the package and seven tiles were broken but no problem as there were enough to finish job”

Helpful Report

Hi Donald, Thank you for your kind 5-star review! We’re thrilled to hear that your tiles arrived promptly and matched your expectations. We're sorry to hear about the courier issue but glad that you had enough tiles to complete your job. If you need any assistance or have any questions moving forward, feel free to reach out! Warm regards, Team Tile Warehouse

“The pallet the tiles were delivered on was broken and not sufficient to protect the tiles from breakages, hence a whole box arrived broken. Hoping a refund is being processed. Unfortunately the colleague I spoke to on the phone was clearly wfh and his child was calling him and chatting in the background. I know it’s tricky to juggle but it really didn’t give me a good impression of your company or confidence that the colleague was listening to me properly.”

Helpful Report

Hi there, I sincerely apologise for the issues you faced with your delivery and the experience on the phone. It's certainly disappointing when things don't arrive as expected, and your feedback regarding the packaging and service is invaluable for us to improve in the future. Rest assured, we will work on addressing these matters to prevent them from happening again. If you have any further concerns or if there's anything else we can assist you with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Fantastic easy ordering and super quick delivery. Items absolutely stunning and can’t wait for them to be fitted”

Helpful Report

Hi Sarah, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the ordering process easy and that your items are stunning. We can't wait for you to see them once they're fitted! If you need any assistance or have questions in the meantime, just let us know! Warm regards, Team Tile Warehouse

“Easy to use websites”

Helpful Report

Hi Iain, Thank you for your wonderful 5-star review! We're so glad you found our website easy to use. It's always our goal to make the shopping experience as seamless as possible for our customers. If you have any questions or need assistance in the future, don’t hesitate to reach out! Warm regards, Team Tile Warehouse

“Delivered on time Phoned me beforehand to check on colours chosen Good quality tiles”

Helpful Report

Hi William, Thank you for your fantastic 5-star review! We’re delighted to hear that your tiles were delivered on time and that our team was able to check in with you about your color choices. It’s wonderful to know you’re happy with the quality of our tiles! Should you have any questions or need further assistance, please feel free to reach out. Warm regards, Team Tile Warehouse

“The tiles were ordered and I was given delivery information immediately. I needed to advise them the day not convenient and it was changed with no problem. The delivery driver phoned me ahead as requested and the tiles are excellent.No complaints !”

Helpful Report

Hi Carole, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your delivery experience was smooth and that you're pleased with the quality of the tiles. It's great to know our driver provided the communication you requested! If you need any further assistance or have questions, please don't hesitate to reach out. Warm regards, Team Tile Warehouse

“I'm not keen on internet buying, but having looked through various tile outlets, the only tiles that appealed to me, were all out of stock. Having looked on line, I found a number of suppliers that offered similar tiles, but many of the adverts were either misleading or confusing either in pricing or photography. Tile warehouse were clear and concise and the samples requested arrived within 2 days. I telephoned them a couple of times too and they were helpful both times. The tiles purchased were competitively priced but not the cheapest. They arrived on the correct date. Overall - very pleased.”

Helpful Report

Hi Mark, Thank you for your insightful 4-star review! We're pleased to hear that you found our service clear and concise, especially when so many options can be confusing. It’s great to know that our samples reached you quickly and that our team was helpful over the phone. We appreciate your feedback and hope your new tiles bring you joy in your space! Warm regards, Team Tile Warehouse

“Very good compamy to deal with. Website was easy to navigate with a good choice of tiles reasonably priced. Arrived safely and well packaged.”

Helpful Report

Hi there, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our website easy to navigate and that you were pleased with our tile selection and pricing. It's great to know your order arrived safely and well packaged! If you need any further assistance or have any questions, feel free to get in touch! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 2,070 reviews