Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.55

4.6 Rating 1,198 Reviews

89 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 9th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Fast delivery. There were some damaged tiles but these were replaced very quickly with no fuss.”

Helpful Report

Hi Margaret! Thank you for your wonderful 5-star review! We're delighted to hear about your great service experience and that our team quickly resolved the issue with the damaged tiles. Your satisfaction is our top priority, and we appreciate your recognition of our efforts! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Service provided was greater than expected and very happy with the product as well. But I think I have ordered extra supplies as per my tile fitter and I can't returned to you as it will cost more than the purchased prices. So I would like to suggest that there should be a option to get returns easily available as an option.”

Helpful Report

Hi there! Thank you for your thoughtful 4-star review! We're delighted to hear that you were happy with both the service and the product. Your feedback about the return option is greatly appreciated; we always strive to improve our services to better meet our customers' needs. We hope to serve you again soon! Best wishes, Team Tile Warehouse

Helpful Report

Hi there! Thank you for your thoughtful 4-star review! We’re delighted to hear that you were happy with both our service and the product. Your feedback regarding the return process is very valuable, and we truly appreciate your suggestion for making returns easier. We always strive to improve, and your insights help us do just that. We hope to see you again soon! Warm regards, Team Tile Warehouse

“very good service very quick delivery thank you very much”

Helpful Report

Hi Mushtaq! Thank you for your wonderful 5-star review! We’re delighted to hear that you experienced very good service and quick delivery. Your appreciation means a lot to us, and we’re grateful for your support! Looking forward to serving you again soon! Best wishes, Team Tile Warehouse

“Bought a few bullnose tiles to repair our step. The match is perfect. Service was brilliant from tile warehouse”

Helpful Report

Hi Debra! Thank you so much for your wonderful 5-star review! We're delighted to hear that the bullnose tiles matched perfectly for your step and that you received brilliant service from our team. Your satisfaction is our top priority, and it’s fantastic to know we met your needs! We look forward to helping you again in the future! Warm regards, Team Tile Warehouse

“Very good efficient service a. easy to order and quickly delivered . Followed up by a polite , un- pushy phone call . All good”

Helpful Report

Hi Gaynor! Thank you for your wonderful 5-star review! We’re delighted to hear that you found our service efficient and your ordering experience easy. It’s great to know that you appreciated the follow-up call as well! Your feedback truly makes our efforts worthwhile. We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Tiles arrived as promised in the correct quantity with only 3% showing minor signs of damage. They're up and they look fine, but it was frustrating using the best part of two hours to soak, scrub and dry them to remove the approx. 2 cm adhesive strip that was on each one.”

Helpful Report

Hi there, Thank you for your review and for sharing your experience with us. We're pleased to hear that the tiles arrived as promised and that they look great once up. We sincerely apologise for the inconvenience you faced with the transit wax which is designed to protect your tiles during delivery. Your feedback is important, and we’ll definitely look into this to improve the process for future customers. We appreciate your understanding and hope to serve you again! Warm regards, Team Tile Warehouse

“Very pleased & would definitely use Tile Warehouse again. Great to be able to choose delivery date to suit us.”

Helpful Report

Hi Joanna! Thank you for your wonderful 5-star review! We're delighted to hear that you were very pleased with your experience at Tile Warehouse and that the option to choose a delivery date made things easier for you. Your feedback is truly appreciated, and we can’t wait to serve you again! Warm regards, Team Tile Warehouse

“A good range, probably could do with a wider selection. Good value and very efficient delivery.”

Helpful Report

Hi there! Thank you for your great 4-star review! We appreciate your feedback about our range and are always looking to improve. It’s wonderful to hear that you found our products to be good value and that our delivery was efficient. We hope to see you again soon! Best wishes, Team Tile Warehouse

“Easy to order and arrived quickly well packaged.”

Helpful Report

Hi Louise! Thank you for your wonderful 5-star review! We’re delighted to hear that you found the ordering process easy and that your order arrived quickly and well packaged. Your satisfaction is our priority, and it’s great to know we hit the mark! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Product arrived on time , all looks good.”

Helpful Report

Hi Peter! Thank you for your wonderful 5-star review! We’re delighted to hear that your product arrived on time and that everything looks good. Your satisfaction is our top priority, and it’s great to know we hit the mark! We look forward to assisting you again soon! Warm regards, Team Tile Warehouse

“Tile warehouse deliver amazing quality tiles and delivery was so quick. Amazing service. I will be ordering for my kitchen in the not too distant future. Also please do a price comparison because Tile warehouse are definitely cheaper.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're delighted to hear that you loved the quality of our tiles and found our delivery quick. Your appreciation for our service truly warms our hearts! We can’t wait to help with your kitchen order in the near future. And thanks for the tip on price comparisons – we pride ourselves on value! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Great price and quick delivery”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re delighted to hear that you found our prices great and enjoyed quick delivery. Your satisfaction is our priority, and we’re so glad we could meet your expectations! We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“We've had two orders now, they both came when expected with everything correct and intact. They seem very reliable, would definitely order again if we need to.”

Helpful Report

Hi Amanda! Thank you for your wonderful 5-star review! We’re delighted to hear that both of your orders arrived on time and in perfect condition. Reliability is so important to us, and we’re thrilled to know that you feel confident in ordering from us again. We can’t wait to assist you with your future needs! Warm regards, Team Tile Warehouse

“Fast and professional service. Kind and quick support. Strongly recommended”

Helpful Report

Hi Magdalena! Thank you so much for your wonderful 5-star review! We’re delighted to hear that you appreciated our fast and professional service, along with the kind and quick support. Your strong recommendation means a lot to us! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Great choice of tiles, good quality, reasonably priced and fast delivery.”

Helpful Report

“The tiles were better than we expected given the price. Delivered when advised. Great service. Would recommend to anyone.”

Helpful Report

“Good price, fast delivery and great customer service.”

Helpful Report

“Everything from the communication to the service, delivery time and the help getting the pallet to the back of the house was fantastic. I would recommend using them. Price was very competitive as well”

Helpful Report

“Speedy delivery at a very good price”

Helpful Report

Hi Alan! Thank you for your wonderful 5-star review! We’re delighted to hear that you were pleased with our speedy delivery and great prices. Your satisfaction is our top priority and it’s fantastic to know we hit the mark! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.6 based on 1,198 reviews