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Tile Warehouse Reviews

4.5 Rating 279 Reviews

89 %

of reviewers recommend Tile Warehouse

Company Reviews

Product Reviews

About Tile Warehouse:

Tile Warehouse is all about making tiling buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 29th April 2024

Emma Vennard-Boyle

Tile Warehouse 5 star review on 15th April 2024

Tile Warehouse 5 star review on 25th March 2024

Tile Warehouse 5 star review on 23rd March 2024

Tile Warehouse 5 star review on 17th February 2024

Tile Warehouse 5 star review on 22nd January 2024

Tile Warehouse 5 star review on 16th December 2023

10

Anonymous

Anonymous // 01/01/2019

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“Brilliant service”

Thank you Elizabeth for giving Tile Warehouse a 5 star rating! We appreciate your support and are delighted that you've had a brilliant service experience from us.

“Good price, they look to be quality tiles and ordering and delivery process was easy 😀”

Thank you for your 5 star rating! We are delighted to hear that you found the price, quality, and ordering and delivery process to be satisfactory. We take pride in providing top notch service and appreciate your positive feedback!

“Prompt and efficient service.”

Thank you for your 5 star rating of Tile Warehouse! We are very pleased to hear that you enjoyed our prompt and efficient service!

“Tile sample delivery fast and the tile was well packaged. Loved the tile, but have decided to do something different other than tile. Would definitely come back for future tiling needs.”

Thank you very much for the top rating, Alison! We're glad to hear that the tile sample delivery was fast and the tile was well packaged. We hope you found the look you were aiming for, even if you eventually decided to do something different. We look forward to serving you in the future.

“Tiles will look good on bathroom walls once done very pleased with them”

Thank you so much for your 5-star rating of Tile Warehouse! We're glad to hear that you're pleased with how your tiles look - they're sure to be an attractive addition. And thank you for being a loyal customer!

“I ordered one full tile and 1 sample tile. We are moving into a new build bungalow and will be buying some tiles on March once the bungalow is built. Very prompt, excellent service both tiles arrive in tact, very good packaging.”

Thank you so much for your 5 star rating of Tile Warehouse Anne! We really appreciate your positive feedback and we are so pleased to hear that the tiles arrived in tact and with excellent service. We look forward to your order in March and wish you the best of luck with your new build bungalow!

“Arrived on time and works well good product”

Thank you Paul for your 5 star rating! We're glad to hear that the Tile Warehouse product arrived on time and is working well for you! We appreciate your feedback.

“Great service,free samples delivered very quickly by post,great products.”

Thank you so much for your 5 star rating of Tile Warehouse, Brian! We are delighted to hear you enjoyed great service, free samples delivered quickly by post, and great products. We really appreciate your positive feedback.

“Tiles arrived very quickly. Exactly as described.”

Thank you so much for your five star rating of Tile Warehouse. We are so glad that the tiles arrived quickly and were exactly as described. We appreciate you being a loyal customer and hope to work with you again soon!

“Only ordered samples these being delivered promptly, unfortunately, none were what we wanted. The samples were good and gave a view of how they would look when installed. Definitely pays to get a sample before placing an order”

Thank you for your 4-star rating of Tile Warehouse! We appreciate you taking the time to share your experience with us. We agree that it definitely pays to get a sample before placing an order, and we're glad that the samples you received were delivered promptly and gave you a view of how our tiles would look when installed.

“Nice quick delivery tiles reasonable price but please let people know about added VAT to be added to the final price.”

Thank you so much for your 5 star rating! We really appreciate your feedback, and we're so glad that you had a great experience with the quick delivery and reasonable prices. All our prices include VAT at every point of the journey, from start to finish, however we do separate out the VAT at the end in the total pricing for the business user to be able to claim it back. Sorry for any confusion.

“good service, great delivery man”

Thank you so much, Peter, for your wonderful 5-star rating of Tile Warehouse! I'm very pleased to hear that you found our service and delivery man to be excellent. Your positive feedback is greatly appreciated!

“Very helpful Customer Service after first lot of samples never arrived. Sadly tiles didn't match and I couldn't risk ordering as if wrong would have had to take them back to Stoke on Trent from London which is too far away”

Thank you, Valerie, can i ask if this was meant for a competitor site as we are not based in Stoke but Leicester.

“Excellent service, prompt delivery and very prompt replacement of the few broken tiles we had. Would certainly use again.”

Thank you so much, Paul, for your 5 star rating! We really appreciate your loyalty and are glad that you had an excellent experience with our prompt delivery, services, and prompt replacement of the few broken tiles that you had. We look forward to serving you again should you need any more tiles!

“Very pleased with the price of the tiles but I only needed a few tiles for patching and they were packaged so poorly that more than half of the tiles were broken on arrival. Very disappointing. The company did issue a full refund without argument. However it seems so wasteful to package their product so poorly. I would have given one star but feel that the company deserves some credit for their prompt refund.”

Hi Unfortunately we do get some transit damage and packaging really tightly can sometimes be worse, we do offer free replacements for damages and would have done so for these, sorry you were not able to wait in this instance and we apologise we could not fully your meet your expectation on this occasion.

“Great service, quick and efficient delivery. Tiles are excellent quality.”

Thank you for your five star rating! We are happy that you enjoyed our great service, quick and efficient delivery, and excellent quality tiles. It is satisfying to know that we are providing the best quality and experience for our customers.

“Unfortunately the 5 of the 12 boxes of tiles were broken. The delivery driver was not very apologetic. Tile warehouse sorted the problem quickly and sent new ones.”

Thank you for your feedback, Hannah. We appreciate you taking the time to let us know about your experience. We are very sorry for the broken tiles you received, and we're glad to hear that Tile Warehouse was able to quickly get those sorted and sent out to you.

“Arrived quickly well packed”

Thank you so much for giving Tile Warehouse a 5 star rating! We are delighted to hear that your order arrived quickly and was well packed, and we appreciate you taking the time to share your experience.

“Perfect serviice!”

Thank you Ed, for your recent review. It is great to hear that you were happy with the service provided.

“Quick delivery of sample. Thank you.”

Thank you David, for taking the time to leave a review about your Tile Warehouse experience. It is really great to hear that your sample tiles arrived within a quick time frame. If you require any further assistance, please do not hesitate to contact us.

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Tile Warehouse is rated 4.5 based on 279 reviews