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Thomas Bird London Reviews

4.9 Rating 1,789 Reviews
97 %
of reviewers recommend Thomas Bird London
4.9
Based on 1,789 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Thomas Bird  London Reviews

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Nice shoes
Helpful Report
Posted 6 years ago
Fast and efficient service. High quality products! This is my fourth purchase! I'm very happy! Thanks!
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Posted 6 years ago
Great products, always exceeds expectations!
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Posted 6 years ago
This was my fourth pair of shoes from Thomas Byrd. I tried to get the blue pair in my size (47) last year and they were out. I was fortunate enough to get my hands on what was showing as the last pair. The shoes have become a bit pricey but I’m over all happy. I would like to see a special sale run periodically.
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Posted 6 years ago
Excellent shoes, excellent service. I would recommend tobanyone.
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Posted 6 years ago
I am really happy with this purchase. Took the risk to buy my first pair (thanks to your shoe size section) of Thomas Bird shoes online. The shoes fit me perfectly and really comfortable. Exceeded my expectations. I have set my eyes on the next one and will make another purchase very soon.
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Posted 6 years ago
Быстро и красиво. Все как надо выслали без проблем. И доставка не дорогая. Спасибо!
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Posted 6 years ago
Phenomenal quality and a head turning shoe.
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Posted 6 years ago
I love these shoes!!! They are so comfortable and light weight. I would definitely recommend these to anyone looking for a reasonably priced but also high quality shoe. Just got mine and I am already looking at getting another pair.
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Posted 6 years ago
Placing an order was easy followed by an efficient service. However, I need to return 2 pairs which are the wrong size and could not get any acknowledgement of my communication on this. So I am having to send GBP450 worth of shoes without a confirmation of my email. This is a little concerning!
Helpful Report
Posted 6 years ago
Hello there. Sorry about that, we've been experiencing some difficulty getting emails into some customer's inbox (especially Gmail) recently but our technical team should have fixed this now. The procedure is simple, if you post them back to us with a note inside stating your order number and whether you require a refund or exchange, we'll follow your instructions accordingly. All the best, Thomas Bird.
Posted 6 years ago
Shipped quickly - communication times were well within acceptable limits.
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Posted 6 years ago
This is my second pair. Very good leather and material. Also, very comfortable for too many hours.
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Posted 6 years ago
This is my second pair of Thomas Bird shoes and both the service and shoes exude Quality
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Posted 6 years ago
I recently wrote a review rating 1 star only due to the fact that my parcel was lost and I had no response from Thomas Bird. They called me and explained the situation and they did their best to get to the bottom of this. The problem was with the courier service at the end of the day. Throughout all of this I couldn't thank Thomas Bird enough for keeping up to date and possible outcome if the parcel is not found. In the end the parcel was found and I'm a happy customer with a great stunning pair of shoes.
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Posted 6 years ago
Awesome website with a ton of colors and options. Fast shipping and quality shoes.
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Posted 6 years ago
I ordered the double monk strap shoes in conker brown and I am extremely happy with the shoes. They look as good or even better than in the images. They offer a quick and reliable service and respond to questions. I can only recommend...
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Posted 6 years ago
Reason for the low review. I do not know where my parcel is. Courier left it outside in view of people passing by and upon returning home it was no where to be seen. I have contacted Thomas Bird twice asking what is happening, any information but nothing. No one has got back to me at all. If I knew this is how they treat customers I wouldn't have brought from them in the first place. I might as well put £225 down the drain!
Helpful Report
Posted 6 years ago
Hello, I'm very sorry about this. The emails originally had attachments and unfortunately our spam filters didn't send it straight through to our customer service department. We've been in touch with DPD Local and requesting a driver interview. We will get back to you with the outcome and suggest ways of moving things forwards. All the best, Thomas Bird.
Posted 6 years ago
The silhouette of the shoes is exactly that of a high end Italian shoe.
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Posted 6 years ago
Delivered quick. Also a Very nice quality shoe.
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Posted 6 years ago
I bought the double buckle monk in an oxblood color. The shoes are better than I expected, fit and finish are amazing for the money. Looking forward to my next pair of TBL.
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Posted 6 years ago
Thomas Bird London is rated 4.9 based on 1,789 reviews