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Thomas Bird London Reviews

4.9 Rating 1,650 Reviews
97 %
of reviewers recommend Thomas Bird London
4.9
Based on 1,650 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Thomas Bird  London Reviews

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Great service and came very quickly! Would definitely order again
Helpful Report
Posted 2 years ago
The shoes I've purchased are of superior quality. Incredibly comfortable . And great value . Will be purchasing a few more sets in the coming months.
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Posted 2 years ago
The quality and look of the boots are great. I have ordered 2 colours already and will probably buy more boots.
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Posted 2 years ago
Shipping was quick and efficient. I also appreciate the photos and videos of each different shoe and colour on the site, it really helps for me to be able to look and compare.
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Posted 2 years ago
Very good seller. Nice customer service.
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Posted 2 years ago
The site navigation and suggested complementary goods were great. The delivery was also super quick.
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Posted 2 years ago
Outstanding customer service !
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Posted 2 years ago
Bought 4th pair of shoes, now purchased the shoe cream and bits for keeping them like new
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Posted 2 years ago
Beautiful shoes that are competitively priced, feel great and have an excellent finish. Shipping was very quick and the customer service was excellent as I had to perform an exchange. Additionally, the packaging was a very nice touch. You certainly feel like you have just purchased a pair of shoes that cost far more.
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Posted 2 years ago
I placed my order online and I received it in a few days. Did not have any interaction with service.
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Posted 2 years ago
Great service, excellent shoes. Thank you.
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Posted 2 years ago
Great service, very quick delivery
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Posted 2 years ago
Excellent thanks. Well packed with a personalised card .. Veery good business acumen. And of course astonishing shoes .. beautiful. Best Regards.
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Posted 2 years ago
Really appreciate the personal response to my inquiry on sizing. That helped me decide to buy the shoes in the first place.
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Posted 2 years ago
Shoes arrived on time. Well packaged and the personal greeting card was a nice touch. The shoes are high quality and worth every penny! Will definitely be buying again. Thanks
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Posted 2 years ago
Great shoes. I enquired as to fitting for the particular shoe as no half sizes and typically 9.5. Was advised that feedback was slightly large so got 9….perfect. Wingtip brogues but Italian so lighter than traditional English. Great service. Really pleased
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Posted 2 years ago
The shoes are good as expected; actually ordered the same pair of shoes
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Posted 2 years ago
Great boots and service!
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Posted 2 years ago
I am completely satisfied with the service provided by Thomas Bird.
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Posted 2 years ago
Fantastic service and would definitely use Thomas Bird again. However, the shoes are also fantastic and ideal for me. I bought a pair of shoes for my daughter's wedding in a US 9 instead of a UK 9. A great match for my new suit apart from the size. Rather than have an e-mail exchange I called them and got the replacement pair organised over the phone and was given the option to keep both pairs to make sure I had the right size and return the others. Not only that I got a belt to match which was not on their website. The benefit of speaking with a human being. I have always said a problem is just an opportunity to delight your clients and delight they did. Thank you.
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Posted 2 years ago
Thomas Bird London is rated 4.9 based on 1,650 reviews