Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,786 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,786 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 27th January 2026

Tangent Ambridge

Thomas Bird London 5 star review on 13th January 2026

"george Obeng-marnu"

210

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These are definitely the most comfortable dress shoes I’ve worn, even from when i first put them on, and they broke in really easily. The shape is more elegant than you get with a lot of more expensive American brands, and the quality is just as high. My one wish is that a free size exchange were offered for your first pair—since it’s an online only brand, I think that would make sense given the impossibility of trying on for size.”

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Posted 3 years ago

“Great shoes my husband loves them but I got the wrong size how do I send them back to get a new size?”

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Posted 3 years ago

“Great service. The shoes are just beautiful and so very well made. I will buy from you again. Keep up the great work! Thank you.”

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Posted 3 years ago

“Great Service”

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Posted 3 years ago

“Excellent pre sales and service”

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Posted 3 years ago

“Quick, efficient and faultless.”

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Posted 3 years ago

“This my seventh pair of shoes from Thomas Bird and I have never been disappointed with my purchases! From craftsmanship to fit, these shoes are always top notch!”

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Posted 3 years ago

“Wonderful service, fast delivery”

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Posted 3 years ago

“Great customer service and the quality of shoe is top notch!”

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Posted 3 years ago

“Easy ordering and prompt delivery!”

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Posted 3 years ago

“I wish I would have known about Thomas Bird long ago. I would have been a customer well before now!”

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Posted 3 years ago

“Great service! Received product on time every time!”

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Posted 3 years ago

“Quick delivery, well packaged, well presented”

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Posted 3 years ago

“Very prompt delivery! Nice”

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Posted 3 years ago

“Quality products”

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Posted 3 years ago

“Flawless service and amazing shoes! Perfection in every respect!”

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Posted 3 years ago

“Had to pay to return”

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Posted 3 years ago

Hi Jay, I'm sorry about that. We don't offer a free worldwide returns & collection service unfortunately. That said, I can see that you purchased one of our subsidised Thomas Bird UPS returns labels which costs £25. According to the tracking, they are already on their way back to us. We'll refund you the moment they arrive! Many thanks, Stuart.

Posted 3 years ago

“The shoes were to be delivered and UPS stopped 3 times. I did not know, I had to sign receipt for the shoes. This was not communicated by TB or UPS. I had 3 notices, the 3rd said they will be sending the product back. A simple email stating this would have been very helpful. I would have waived the sign receipt, as I work during the day, or the door note could have said where I could pick them up. I did not receive the shoes. Was, looking forward to getting them. Keep me posted, would still like to do business with you.”

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Posted 3 years ago

“The service was ok”

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Posted 3 years ago

“Company did a great job. I really like customer service. Someother companies in America are not so nice, but, Thomas Bird has been so nice and helpful in my shoe and boot choices.”

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Posted 3 years ago

Thomas Bird London is rated 4.9 based on 1,786 reviews