Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,787 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,787 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

Write Your review

Tell us how Thomas Bird London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thomas Bird London 5 star review on 27th January 2026

Tangent Ambridge

Thomas Bird London 5 star review on 13th January 2026

"george Obeng-marnu"

210

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These boots are incredible. The shape is immaculate. Super sleek and the 40 mm heel is amazing to walk around in. Personally, I sized down a full size from my shoe size in conventional sneakers…so 9.5 in vans, went for a size 8 (41 eur sizing) and the boots fit perfectly. The leather takes about three wears to fully break in, but once it is this is the most comfortable pair of boots I’ve ever owned. I love these boots, I would say that they are a good alternative to the YSL Wyatt boot, however, I much prefer the shape and character that these have. This is the real deal! Thomas Bird you knocked it out of the park with this pair, you make incredible products at amazing prices. Will definitely be picking up my second pair soon!”

Helpful Report

Posted 3 years ago

“Shoe looks great!”

Helpful Report

Posted 3 years ago

“Great service and delivery. Box was badly damaged upon delivery but boots had minimal signs of damage.”

Helpful Report

Posted 3 years ago

“Next day delivery. Product exactly as appears online.”

Helpful Report

Posted 3 years ago

“Boots look and feel superb.Service is second to none.Delivery time would have been A1(very very fast)if local courier agent did not bungle up.Already thinking of making my next purchase. Thank you Samantha Thank you TB”

Helpful Report

Posted 3 years ago

“Amazing experience”

Helpful Report

Posted 3 years ago

“Product is stunning. Superbly presented. Service and care was excellent when the courier company bringing the shoes failed to do their job properly.”

Helpful Report

Posted 3 years ago

“Swift, effortless and high quality. The shoes are of excellent standard (bought for my wedding). I'll be returning soon.”

Helpful Report

Posted 3 years ago

“Ordering was quick and easy. Delivery to the USA was very fast.”

Helpful Report

Posted 3 years ago

“Excellent company and great for the price!”

Helpful Report

Posted 3 years ago

“Excellent service, quality product. My second pair”

Helpful Report

Posted 3 years ago

“Service was wonderful. Definitely going to get some more shoes from Thomas Bird!”

Helpful Report

Posted 3 years ago

“Outstanding service from a exceptional company. As a first time customer I was very happy with how my order was processed from initial order to next day delivery. I will definitely be a return customer.”

Helpful Report

Posted 3 years ago

“Absolutely beautiful shoes and boots!!”

Helpful Report

Posted 3 years ago

“Excellent quality.”

Helpful Report

Posted 3 years ago

“No shoe cream included very disappointed for the price i payed”

Helpful Report

Posted 3 years ago

Dear Timothy, We have some jars of shoe cream available but we don't send them as standard with our shoes and boots. Did you read differently somewhere? If so I'll look into making it clearer. Sorry about that. I'm happy to send a jar of our Thomas Bird shoe cream out for free for you if you like? Please could you let me know? Many thanks, Stuart

Posted 3 years ago

“The best I got in my life”

Helpful Report

Posted 3 years ago

“Worst company I have ever bought from and terrible customer service.i paid for a return since last week on the same day my shoe was delivered and have not received any slip and you guys sent a ups personal here and she could not take the product. i need this resolved asap so i can get my money back”

Helpful Report

Posted 3 years ago

Good evening Stanley, I'm very sorry about that. I can see that Samantha did forward the instructions and returns labels in an email to you, but it looks as though it went into spam? Anyway, I've forwarded it again and also sent a second copy using a different mail server so hopefully you get it ok. Any problems, please message us as we're receiving your emails just fine! We'll make sure the boots are returned and refunded for you. Many thanks, Stuart

Posted 3 years ago

“The quality of the shoes was excellent, and the customer service was routinely speedy, friendly, and accommodating.”

Helpful Report

Posted 3 years ago

“Great pair of boots , my first from Thomas Bird but will be back for sure . Service was great and delivery fast .”

Helpful Report

Posted 3 years ago

Thomas Bird London is rated 4.9 based on 1,787 reviews