The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and good quality. I will use you again and recommend you to others.”

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Posted 4 years ago

“Quick service and delivery Pleased with wool”

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Posted 4 years ago

“Always helpful, always polite, always answer you. Also, have great wools, materials & patterns. I love Wool Factory!”

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Posted 4 years ago

“Excellent service, will order again. A**”

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Posted 4 years ago

“I'm very happy with all my wool I got from wool factory and I will definitely be buying from them again there is only one problem I had is there is very low stock on some wools that I really needed and it still has not got them when I'm due to be putting another order in shortly”

The Wool Factory Ltd 5 star review on 27th April 2022

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Posted 4 years ago

“I love the wool factory so much, best place to shop for everything concerning crafts. Prices are amazing too, delivery is quick. I can't fault the wool factory with anything Would definitely recommend”

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Posted 4 years ago

“I am very happy with the wool factory the wool is good quality and I’ll definitely be ordering more wool ( even though I don’t need it ) 😂😂”

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Posted 4 years ago

“Excellent customer service together with excellent products & good value for money. What more could you ask for?”

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Posted 4 years ago

“A great choice of wool and accessories for all projects. Easy to use website. Reasonable prices, often have good offers and sales. Delivery is very quick.”

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Posted 4 years ago

“Great product good price n service good thank you”

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Posted 4 years ago

“First class service as always. The team at the Wool Factory are exceptional. Wether it’s on line or in store. Thanks”

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Posted 4 years ago

“Found whole process very good. From looking on the website to ordering the wool that I need and the price of the postage reasonably. I will buy from The Wool factory again.”

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Posted 4 years ago

“The wool is good quality and fairly priced. The web site is easy to navigate and delivery is good. Just sorting out my next order.”

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Posted 4 years ago

“First class product and service will definitely be offering again”

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Posted 4 years ago

“The yarn arrived within 4 days of an order I placed in an evening.”

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Posted 4 years ago

“Excellent wool and service”

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Posted 4 years ago

“Excellent dk wool. good service. well worth five stars.”

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Posted 4 years ago

“Thanks I love buys of wool factory”

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Posted 4 years ago

“I am learning to crochet and bought baby blossom dk. It is lovely yarn to work with and just like advertised. Delivery was prompt and yarn well packaged. The pattern I ordered was well protected and in excellent condition when it arrived. Yarn was bought at an excellent sale price. Would buy again from the wool factory”

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Posted 4 years ago

“delivery was very prompt and the wool is lovely and soft both to knit with and to feel.”

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Posted 4 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews