The Wool Factory Reviews

4.90 Rating 1,862 Reviews
98 %
of reviewers recommend The Wool Factory
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
99%
Customer Service
communication channels
Email, Live Chat, Telephone
queries resolved in
Under an hour
customer service
4.91 out of 5
Read The Wool Factory Reviews
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Phone:

01507 466838

Email:

sales@thewoolfactoryonline.com

Location:

The Wool Factory
5 Market PLace
Lincs

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Great service excellent packaging
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Posted 16 hours ago
Excellent service Good choice and very good prices
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Posted 16 hours ago
excellent selection, competitively priced and my favourite online wool shop. i highly recommend to everyone
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Posted 18 hours ago
Fantastic baby wool. Knitting for premature baby unit, staff and new mums very pleased with it when I took some in today, at local hospital. Very good delivery service arrived next as promised. Shall definitely be ordering more.
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Posted 18 hours ago
Great choice of products and quick delivery.Always plenty of offers to tempt the crafter.
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Posted 18 hours ago
Very happy with the service, I buy the wool for my Mum who unfortunately is a home now. She keeps herself busy knitting and crochet blankets.
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Posted 1 day ago
First time I have used the wool factory, very happy with prompt delivery , service and quality of wool. I will be recommending this website to all my knitting friends . Thank you so much .
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Posted 1 day ago
Fast delivery, easy to follow website.
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Posted 1 day ago
Thank you for fast delivery love the wool and its a great price
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Posted 1 day ago
Received my knitting wool, on the stated date,packed very well, and the quality was very good
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Posted 1 day ago
Great choice and excellent service. I am very pleased with the yarns I ordered
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Posted 1 day ago
Always good service, items arrive quickly and well packaged good quality and amazing prices
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Posted 2 days ago
Great service
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Posted 2 days ago
Wool delivered on time and pleased with it all.
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Posted 3 days ago
Very pleased with wool and delivery
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Posted 3 days ago
Fab wool and prompt delivery
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Posted 3 days ago
I was very impressed with the quick delivery and service
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Posted 3 days ago
Best service I have received in a long time
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Posted 3 days ago
I love the quality of the wall from the wall factory, they were really helpful when I realised I hadn't ordered enough wool. It arrived very quickly. Thank you wool factory!
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Posted 3 days ago
Brilliant value for money. Thanks
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Posted 3 days ago
The Wool Factory is rated 4.90 based on 1,862 reviews