The Wool Factory Reviews - Read 4,926 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.90 out of 5

Visit Website

Phone:

01507 466838

Email:

sales@thewoolfactoryonline.com

Location:

The Wool Factory
5 Market PLace
Lincs

Write Your review

Tell us how The Wool Factory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory 5 star review on 13th May 2021

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service indeed, lovely wool to knit with. Will deffo order again.👍”

Posted 3 hours ago

“101% service Good value and quality Delivery always as stated sometimes earlier than said especially to the N.E. Scotland I certainly cannot give The Wool Factory a negative comment”

Posted 1 day ago

“Fast delivery exactly what I asked for thank you”

Posted 1 day ago

“Really pleased with service, wool arrived promptly with no issues whatsoever.”

Posted 2 days ago

“I've been using this company for over a year, easy to use site, prompt delivery, good quality wool and a reasonable price.”

Posted 2 days ago

“Great service, love my new knitting project. Speedy service & delivery. Helpful customer service. Will definitely use The Wool Factory again in the future. Best regards. X”

Posted 2 days ago

“Great service, easy to order and quick delivery”

Posted 2 days ago

“I will definitely use The wool Factory again. Maybe try another yarn out of interest. Thank you.”

Posted 3 days ago

“I am very pleased with the King Cole cottonsoft Baby Crush DK wool. The colour (Fresco)is just right for a newborn. It was delivered very soon after ordering.”

Posted 3 days ago

“It is a wool I like to use and it was a good price.”

Posted 3 days ago

“I have bought from this company three times and each time, service has been absolutely fantastic! My go to place for wool !! Many thanks 😊”

Posted 3 days ago

“Cannot fault The Wool Factory. Brilliant service & delivery plus fantastic yarn & great prices too”

Posted 3 days ago

“Great prices for lovely wool, a happy sock knitter!”

Posted 3 days ago

“very pleased with the items i purchased will buy again. Highly recommend fast delivery.”

Posted 4 days ago

“Lovely speedy service. Yarn arrived promptly and as described. The website is easy to navigate too.”

Posted 5 days ago

“the service is fast and reliable got what i wanted and could have ordered more.”

Posted 5 days ago

“Quick delivery of perfect product. Great selection of colours”

Posted 5 days ago

“Very good value good to work with”

Posted 5 days ago

“very nice quality wool, arrived on time. thank you for your service.”

Posted 5 days ago

“Excellent service ,good quality very happy”

Posted 5 days ago

The Wool Factory is rated 4.89 based on 4,926 reviews