The Wool Factory Ltd Reviews

4.9 Rating 6,484 Reviews

98 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 6,484 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 466838

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory
5 Market PLace
Lincs

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The Wool Factory Ltd 5 star review on 21st May 2022

375

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 25 minutes ago

“I've purchased yarn from The Wool Factory on several occasions. The yarn is a very good match to the colour samples on-line. They dispatch very quickly and I usually receive my order within a couple of days.”

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Posted 1 week ago

“Would recommend The Wool Factory. Lots of variety and great prices. Quick delivery”

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Posted 1 month ago

“Some good bargains”

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Posted 1 month ago

“Good quality & prices”

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Posted 1 month ago

“Great service, choice+ delivery time 👍”

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Posted 1 month ago

“Order arrived promptly. Wool nice to knit with. Hope enough to complete garment”

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Posted 1 month ago

“Always happy with my purchases from The Wool Factory.”

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Posted 1 month ago

“I order wool for my wife and the service is very good. However, in the last order, a couple of the balls of wool had knots in them for joining two lengths and that has not been the case before.”

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Posted 2 months ago

“The yarns a pretty good but have had several breaks and knots which upset the colour continuity of the socks being knitted. These faults have been reported.”

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Posted 2 months ago

“Very good service and great prices for the wool ordered. I will definitely buy from here again.”

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Posted 2 months ago

“I wanted 4ply wool but the one I ordered was cotton I have never knitted with it before If I ordered again I would like wool”

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Posted 2 months ago

“The products are excellent the only thing I have to say is the time it's taking to be delivered waited nearly a week for my last order”

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Posted 2 months ago

“I have ordered many times and the service and quality of the wool is very good and value for money”

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Posted 2 months ago

“Very pleased with products and service, also good value”

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Posted 2 months ago

“Order arrived on time and easy smooth process. The delivery charges were also appropriate. Would be better if they introduce some discount codes or free delivery offers on lesser amounts but overall great!”

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Posted 3 months ago

“I love the choice at the Wool Factory. The 400gram balls I bought are really great value. I am looking forward to crocheting a nice cardigan form my new pattern book”

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Posted 3 months ago

“Very happy with wool. Good price.”

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Posted 3 months ago

“Great service and perfect colour of wool.”

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Posted 3 months ago

“I made an order for the mystery box, when it arrived it didn't meet the basic details of that on the website, I contacted someone one and they resolved very quickly, lovely wool and fairly quick delivery”

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Posted 3 months ago

The Wool Factory Ltd is rated 4.88 based on 6,484 reviews