The Wool Factory Reviews

4.89 Rating 4,928 Reviews
98 %
of reviewers recommend The Wool Factory
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5
Read The Wool Factory Reviews
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01507 466838



The Wool Factory
5 Market PLace

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Website is easy to use. The delivery was quick. Will be ordering from there again.
Posted 7 hours ago
Very quick delivery, well package. Colours of yarn as anticipated. Not tried knitting with it yet but optimistic it will produce a beautiful result, a rainbow inspired baby blanket in pastel shades.
Posted 11 hours ago
Very good service indeed, lovely wool to knit with. Will deffo order again.πŸ‘
The Wool Factory 5 star review on 13th May 2021 The Wool Factory 5 star review on 13th May 2021
Posted 2 days ago
101% service Good value and quality Delivery always as stated sometimes earlier than said especially to the N.E. Scotland I certainly cannot give The Wool Factory a negative comment
Posted 3 days ago
Fast delivery exactly what I asked for thank you
Posted 3 days ago
Really pleased with service, wool arrived promptly with no issues whatsoever.
Posted 4 days ago
I've been using this company for over a year, easy to use site, prompt delivery, good quality wool and a reasonable price.
Posted 4 days ago
Great service, love my new knitting project. Speedy service & delivery. Helpful customer service. Will definitely use The Wool Factory again in the future. Best regards. X
Posted 4 days ago
Great service, easy to order and quick delivery
Posted 4 days ago
I will definitely use The wool Factory again. Maybe try another yarn out of interest. Thank you.
Posted 5 days ago
I am very pleased with the King Cole cottonsoft Baby Crush DK wool. The colour (Fresco)is just right for a newborn. It was delivered very soon after ordering.
Posted 5 days ago
It is a wool I like to use and it was a good price.
Posted 5 days ago
I have bought from this company three times and each time, service has been absolutely fantastic! My go to place for wool !! Many thanks 😊
Posted 5 days ago
Cannot fault The Wool Factory. Brilliant service & delivery plus fantastic yarn & great prices too
Posted 5 days ago
Great prices for lovely wool, a happy sock knitter!
Posted 6 days ago
very pleased with the items i purchased will buy again. Highly recommend fast delivery.
Posted 6 days ago
Lovely speedy service. Yarn arrived promptly and as described. The website is easy to navigate too.
Posted 1 week ago
the service is fast and reliable got what i wanted and could have ordered more.
Posted 1 week ago
Quick delivery of perfect product. Great selection of colours
Posted 1 week ago
Very good value good to work with
Posted 1 week ago
The Wool Factory is rated 4.89 based on 4,928 reviews