The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, fast service. Quality yarn at amazing prices”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“The choice of wool is really good and the delivery was prompt. First class service all round”

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Posted 2 years ago

“Pleased with the product will make next year. Unfortunately delay in receiving as parcel went to Newport, Sorting office instead of London?”

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Posted 2 years ago

“Very pleased with the wool I got, it was very easy to find and order what I needed. My parcel was delivered earlier than expected both times I ordered.very good service..thanx guys😁”

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Posted 2 years ago

“I have been buying yarn from the wool factory for a few years now. There is always a bargain and the yarn is quality”

The Wool Factory Ltd 5 star review on 17th November 2023

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Posted 2 years ago

“Lovely yarns and excellent choice . Great to actually have " paper " patterns instead of everything downloaded. Grateful that this company accept that not everyone is tech- minded . Fast despatch of well packaged order. Thank you .”

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Posted 2 years ago

“All wool I have purchased from the wool factory has been as stated. It’s all lovely wool to work with”

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Posted 2 years ago

“Ordered wool and it got delivered promptly, love the choices of colours and textures.”

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Posted 2 years ago

“I've order my wool it come within a couple of days, it's really good quality I use the double knit 500gm balls the prices are good.”

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Posted 2 years ago

“Great service friendly staff in both the shop and the warehouse, market stall always has time to chat love the weekly chats on Facebook too. Keep up the great work :)”

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Posted 2 years ago

“Always get good service plenty of choice.”

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Posted 2 years ago

“I always find your Acrylic Aran Wool washes and tumble dries beautifully. So I am always delighted with anything I knit with your products, many thanks.”

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Posted 2 years ago

“I have still bot received my order which was placed 2 weeks ago! I have not had any more updates after being told that the Royal Mail tracking service isn’t working properly. Not happy with the service and might have to ask for a refund if I don’t receive my order this week.”

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Posted 2 years ago

“Always helpful,friendly happy people,quick delivery, What more can you say Keep up the good work”

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Posted 2 years ago

“Easy to order and brilliant delivery. Will definitely use again”

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Posted 2 years ago

“Love the Wool Factory because they make sure that you get what you ordered. The personal touch is very much a feature. I find deliveries can be delayed by ordering products that they don’t have in their stock but once you understand that it makes it easier. When they have the stocks to hand there then deliveries whiz to you.”

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Posted 2 years ago

“Always happy to see what surprise arrives in the monthly knitting subscription box. This time it was the wool to knit puddly bear. You can get knitting needles too.”

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Posted 2 years ago

“We love that we can order wool online we always order from you as the wool is always nice to crochet up and delivery is prompt”

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Posted 2 years ago

“Found them by accident while looking for some inexpensive black acrylic. Prices were AMAZING, I'll be back. The yarn was one of the softest acrylics I've felt for a long time. Delivery was quite quick too and a tracking number was supplied so you could monitor where your parcel was. Will be going online again to see what else they have.”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews