The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection when I couldn’t go to any shop. Easy to navigate site. Happy with my purchase.”

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Posted 5 years ago

“When I was ill having the Wool Factory abled me to have something that I enjoyed doing providing me with the lovely wool was a joy quality was exceptional everything I needed I was able to purchase through the Wool Factory I will be purchasing more wool in the near future.”

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Posted 5 years ago

“I’ve been ordering from the Wool Factory for several years now and have always been very pleased with the quality of their wool and their customer service. Excellent company, a pleasure to deal with.”

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Posted 5 years ago

“Good & efficient service thanks”

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Posted 5 years ago

“Speedy delivery of wool as advertised, good colour range . Perfect price for my charity knitting”

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Posted 5 years ago

“Beautiful quality wool. Quick delivery. Highly recommend.”

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Posted 5 years ago

“Very good service and value for money.”

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Posted 5 years ago

“Brilliant products and AMAZING customer service!”

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Posted 5 years ago

“Love this shop. Service is always great, the prices are really good value and I've always been happy with my yarn”

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Posted 5 years ago

“My order arrived quickly and was great quality”

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Posted 5 years ago

“Wonderful service and fast delivery. Very easy too deal with and quality at a very good price assured. I’ve been knitting now for 60 years and so can give a good review knowing a bit about wool. Thank you Wool Factory.”

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Posted 5 years ago

“Fantastic wool, good prices and speedy delivery. Responds to email queries quickly. Very helpful.”

The Wool Factory Ltd 5 star review on 31st March 2021

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Posted 5 years ago

“Excellent attention, and prompt assistance with any ordering problems. Good products at affordable prices.”

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Posted 5 years ago

“Always good value and quick delivery”

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Posted 5 years ago

“I can't wait until the wool factory is open, the service and choice of products are fantastic. Swift delivery of goods ordered on line , accurate description, very pleased with everything I've had from them”

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Posted 5 years ago

“Lovely selection of wool and patterns, good pricing and prompt efficient service. Highly recommended. Will definitely use again myself.”

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Posted 5 years ago

“Good quality product at a good price delivered promptly”

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Posted 5 years ago

“Quick service. Very pleased with wool”

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Posted 5 years ago

“Have ordered wool for myself and two grand daughters a number of times and really pleased with the quality and very good price. Prompt deliveries and easy to use web site. Maureen Jones”

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Posted 5 years ago

“I've ordered 2 or 3 times and find quality and prices spot on.”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews