The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“excellent service and wool choice”

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Posted 5 years ago

“Excellent assortment of wool great service from start to finish need to use some of my wool now before my next purchases would highly recommend”

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Posted 5 years ago

“Having received several shipments of yarn, I can confidently say the service was exemplary. The quality of the products is excellent. Highly recommend this company”

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Posted 5 years ago

“I ordered aran wool to knit a cable jumper for my son. Price good and delivery quick Very pleased would order again and have recommended to my friends”

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Posted 5 years ago

“Excellent service”

The Wool Factory Ltd 5 star review on 31st March 2021

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Posted 5 years ago

“Great value for money,wide variety of everything.Always happy with my purchases”

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Posted 5 years ago

“I ordered a knitting pattern from The Wool Factory which it emailed to me, Satisfactory transaction.”

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Posted 5 years ago

“Very Happy with the wool I ordered and the quick delivery”

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Posted 5 years ago

“Thank you once again for the quick response to my order. I have been delighted over the past year for the service you have given.”

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Posted 5 years ago

“Good service, quick delivery and well priced wool”

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Posted 5 years ago

“Excellent service as always I have been using you for my yarn supplies for about 3yrs now always had an excellent service. One order was lost but the problem was delt with extremely quickly , excellent customer services cannot wait to visit your shop hopefully we will in November when we have our break in Chapel St Leonards”

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Posted 5 years ago

“I have ordered a few times from the wool factory and each time I've been pleased with the time its delivered and with the quality of the wool .”

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Posted 5 years ago

“Excellent quality wool and service.”

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Posted 5 years ago

“Lovely wool at a good price! Delivery was reasonably quick due to the current situation. Packaged well with a nice bag inside to keep the wool together!”

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Posted 5 years ago

“I am over the moon with all the wool i got & the swift delivered, 100%. thankyou,”

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Posted 5 years ago

“Was very pleased with the service and the pruducts . I used cotton which knitted up lovely and was thrilled with the results.”

The Wool Factory Ltd 5 star review on 30th March 2021

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Posted 5 years ago

“The Wool Factory is always helpful and efficient. I (used to) go in the 'old' place before covid, but I'm looking forward to a visit in the new shop as soon as. Online service is great, I live in Leicester so rely on this, but always visit when at my caravan! Keep it up! First class & friendly 😊 Bev”

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Posted 5 years ago

“Great company to deal with. Very efficient with prompt delivery.Free delivery over £30. Our charity work is well supported by the fair prices at this company.”

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Posted 5 years ago

“Excellent Customer service and my orders are always despatched and received promptly. So glad I found this lovely family run business and would thoroughly recommend them.”

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Posted 5 years ago

“Very pleased with the quality and price of the. Wool I purchased. The baby wool is so soft and the colours are lovely.”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews