The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the wool was really lovely! delivery was promo and well packaged . Will def be ordering again soon”

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Posted 5 years ago

“The wool I bought was of good quality and value. I would not hesitate to buy more from the Wool Factory.”

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Posted 5 years ago

“Fantastic service and great stock 👌⭐️💕”

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Posted 5 years ago

“I have been really pleased with all the items I have purchased from The Wool Company. You provide an excellent choice of goods at competitive prices but that does not compromise the service you provide. Goods arrive well packaged and well within the time quoted. I have no hesitation in recommending you to friends and have re-visited the site for purchases on several occasions. Excellent service provided coupled with value for money.”

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Posted 5 years ago

“Hi. To the wool factory and all the staff I have purchased wool in the past and have always been very satisfied. My recent parcel was received very promptly and am already knitting it up Thank you again for your excellent service. Will recommend your company to family and friends. G Wright.”

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Posted 5 years ago

“The wool factory is a very efficient company to deal with . Friendly and always willing to sort any problems quickly . Very happy with price products and delivery . Thank you”

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Posted 5 years ago

“Easy to use website. Speedy delivery. Good quality products”

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Posted 5 years ago

“Loved the choice of colours the price was very good and the quality excellent would recommend your wool to everyone.”

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Posted 5 years ago

“Great service awesome products”

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Posted 5 years ago

“Lovely wool, easy to use website.”

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Posted 5 years ago

“Even the really cheap yarns have washed really well. Only just started knitting again after 40yrs so didn’t want to buy anything expensive until I see how I manage. Will use Wool Factory a lot and tell friends also.”

The Wool Factory Ltd 5 star review on 30th March 2021

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Posted 5 years ago

“Love the quality of the wool. Always delivered before due date. Absolutely fantastic company with fantastic prices. I won’t be shopping anywhere else. Thankyou xx”

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Posted 5 years ago

“I tried ordering 4balls of spirit wool last week but when I got to check out it kept rejecting my payment and there is no reason why it should be rejected I have never had any trouble before and I have brought lots of wool from you and also ordered for my Neighbours,my orders are always delivered quite quick”

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Posted 5 years ago

“Fantastic quality, brilliant, efficient delivery, would recommend to anyone. Very pleased with purchases and will certainly use again.”

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Posted 5 years ago

“Delivery was excellent. Disappointed with 3 knots in the wool and have only knitted about a quarter of the ball. Never had that in my 50 years of knitting.”

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Posted 5 years ago

“The Wool Factory have a fantastic collection too choice from and a fast delivery service. Highly recommend. Thank you The Wool Factory!!!!!”

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Posted 5 years ago

“Fab selection of wool .. good prices... speedy delivery ....would highly recommend”

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Posted 5 years ago

“I bought some huge balls of aran wool of 2 different makes. The colours are lovely, the wool knits really well and the jumpers are looking good. I found that the Wool Factory had plenty of choice, even though the world and his wife is knitting through this pandemic and the parcel arrived quickly. Thank you.”

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Posted 5 years ago

“Lovely aran wool which my friend kindly knitted into a classic 70s ski mask. Great service from the wool Factory.”

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Posted 5 years ago

“Very fast and efficient service and the wool is great too.”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews