The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my 2nd order. For the 1st order I would have given a solid 5* rating. However, this time, of the six x 400g balls ordered, two of them had quite a lot of knots in the yarn and thinning of the yarn between these knots. Clearly, a lapse of quality control somewhere.”

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Posted 4 years ago

“Excellent products always promptly dispatched.”

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Posted 4 years ago

“Have placed many orders and always been delighted with the wool! Prompt delivery and very reasonable prices. Thoroughly recommend.”

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Posted 4 years ago

“My Yarn arrived in Qld in very good order and quicker than expected. Very happy with Wool Factory service. I love this yarn to knit with.”

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Posted 4 years ago

“Always happy with the quick delivery and wool quality and the choice in colours thank u so much your my go to wool shop x”

The Wool Factory Ltd 5 star review on 30th May 2022

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Posted 4 years ago

“Wonderful. Thanks”

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Posted 4 years ago

“Fantastic choice of yarns in fact you are spoiled for choice.very competitive prices,prompt delivery and a very good service all around”

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Posted 4 years ago

“Visited today, was like a kid in a sweet shop. It was magical and the shop just goes on and on. So much choice, very helpful, friendly and knowledgeable staff. Will be definitely visiting again. A must visit if you can. Thank you.”

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Posted 4 years ago

“Fast delivery great prices. Just started knitting again and was looking for somewhere that had great value and choice,looked at this company and was not disappointed. Full marks guys thank you.”

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Posted 4 years ago

“Quality and cost satisfactory. Washes and wears well. Price is excellent and service 100%. Good selection of colours and order quickly despatched.”

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Posted 4 years ago

“Good price on the yarn and delivered quickly, very pleased.”

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Posted 4 years ago

“I was most impressed with the service I received. I shall certainly buy again.”

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Posted 4 years ago

“Excellent service, the wool was just what I wanted and will certainly be coming back for more when I am getting near the end of this batch”

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Posted 4 years ago

“Very pleased with the service and the products I have had from The Wool Factory. Will be purchasing more wool in the future.”

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Posted 4 years ago

“The order was easy to place and great customer service throughout the whole process.”

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Posted 4 years ago

“Excellent service and lovely yarn which I am using as a substitute in a Lilla Bjorn crochet top.”

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Posted 4 years ago

“I love the quality of the wool, speedy delivery.”

The Wool Factory Ltd 5 star review on 27th May 2022

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Posted 4 years ago

“Beautiful yarn from The Wool Factory, A lovely range of colours Quick service with well packed parcel Well worth a look 🙂”

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Posted 4 years ago

“Quick efficient service and delivery Good value knitting patterns Good value yarns at very reasonable prices Would definatively recommend to all knitters and hobbyists”

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Posted 4 years ago

“Very pleased with my order.”

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Posted 4 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews