The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“It was an excellent experience”

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Posted 5 years ago

“Absolutely love wool factory. Always well packaged and arrive in perfect condition. Yarn is always superb.”

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Posted 5 years ago

“I have ordered wool for an elderly relative who has been unable to get out to buy her wool during the pandemic. I have been happy with the service and she is more than happy with the wool she has received “not like that cheap stuff from the market”. The Wool factory were very prompt to reply and correct an error I made when placing an order online.”

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Posted 5 years ago

“Great service as always thanks. Karen”

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Posted 5 years ago

“Excellent service and wool ,will always order from the wool factory”

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Posted 5 years ago

“Very pleased with my purchases, lovely quality yarns and exactly what I needed for my projects. My order was efficiently handled and arrived promptly. I can recommend The Wool Factory and will definitely use them again.”

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Posted 5 years ago

“Excellent service and delivery is always quick. The selection of wools is exceptional and the prices are very good. I use regularly.”

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Posted 5 years ago

“Had exactly what I needed and very prompt delivery.”

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Posted 5 years ago

“The delivery time took about 10 days to Germany....wool was well packed and i only paid £4.99 postage ...will certainly order again..i can't buy these brands in Germany....SUPER”

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Posted 5 years ago

“first class service very pleased with my purchase”

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Posted 5 years ago

“Nice Wool, very quick delivery, very pleased.”

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Posted 5 years ago

“Always very satisfied with my orders”

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Posted 5 years ago

“Brilliant service, had lots of problems with the web site.”

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Posted 5 years ago

“I love your site and way purchase. Swift safe delivery and good value too”

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Posted 5 years ago

“Previous orders have been packed nicely and freely in the net bags provided. My recent order I received this morning week was an order of 7 balls of James Brett furry wool and It was packed and crammed tight into just one of the net bags which looked and presented very shabby, and very untidy , my last order was of less balls of wool I think 5 but these were packed in two of the net bags loosely and looked nicer, rather than crammed and rammed into just one bag. I also paid for express delivery which took 3 days to come”

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Posted 5 years ago

“Great wool and great service.”

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Posted 5 years ago

“With such a wide and varied range of knitting wool, its very hard not to find a perfect yarn for the latest project on the pins. I have never been disappointed.”

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Posted 5 years ago

“Excellent prompt service, good quality knitting wool.”

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Posted 5 years ago

“Bought wool from a shop months ago, ran short of wool, looked online and found this site. Put in the colour and number so I Ordered the wool. Its got delivered very quickly and was a perfect colour match😁😁”

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Posted 5 years ago

“Wool good quality. Arrived speedily by post.”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews