The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,192 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,192 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Amazing quality wool fast delivery will definitely be back for more.”

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Posted 4 years ago

“Great products, quick dispatch! Can't go wrong!”

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Posted 4 years ago

“I would definitely recommend the wool factory the prices and different types of wool are amazing, and when you make for charity the lower the price the more you can make thank you to wool factory.”

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Posted 4 years ago

“Quick delivery, prices are fantastic, would certainly recommend this site”

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Posted 4 years ago

“Great value, great yarns, great service”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“The wool that I have purchased is fantastic great quality and great value for money would recommend the wool factory for all your knitting and crochet needs 5starrrrrrs great”

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Posted 4 years ago

“Really pleased with this supplier. Excellent range of products at fair and cheap prices. Highly recommended.”

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Posted 4 years ago

“The circular needle arrived on the Saturday morning just in time for when I needed it. Your service was excellent.”

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Posted 4 years ago

“Ordered baby wool white and pink, excellent quality, Very fast despatch. First time I have ordered from yourselves but I will be ordering again,”

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Posted 4 years ago

“I have purchased items before and returned to the wool factory because I find it easy to use the site and find the things I want”

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Posted 4 years ago

“Love the wools I have purchased. Delivery is very prompt so would certainly recommend.”

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Posted 4 years ago

“Wonderful service and wonderful wool. Really soft and lovely to knit with. Will definitely buy more. Thank you.”

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Posted 4 years ago

“Very good servicewool supplied very quickly and good choice”

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Posted 4 years ago

“Very good value and excellent on delivery. Would definitely recommend The Wool Factory.”

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Posted 4 years ago

“I loved the wool I purchased and am so excited to use it soon. I would definitely recommend to anyone wanting to buy from this shop!”

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Posted 4 years ago

“Wool delivered very promptly, quicker than expected. very pleased”

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Posted 4 years ago

“Easy to locate products on website, easy to order, easy to process payments & super quick delivery with superb packaging. This is the 3rd time of ordering and received a confirmation message each time. I will be ordering more in the future. I have also visited the shop previously and was warmly received and nothing was too much trouble.”

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Posted 4 years ago

“Very pleased with the quality of the wool and very good delivery service.”

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Posted 4 years ago

“Very pleased with my order”

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Posted 4 years ago

The Wool Factory Ltd is rated 4.9 based on 9,192 reviews