The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not download patterns and can get no help from customer service will not be ordering again”

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Posted 5 years ago

“So pleased with the wool an service received”

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Posted 5 years ago

“A friend's mum, who knits socks for charity, had run out of wool. She lives in the countryside and had no means of getting to a shop. I ordered a few balls for her and they arrived much quicker than originally notified. She was delighted. Great service. Can recommend.”

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Posted 5 years ago

“I am very pleased with the yarn that I purchased. Delivery was exceptionally fast. I have bought from you previously and have always been delighted with the service and products.”

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Posted 5 years ago

“Very impressed to receive my order so quickly, especially with the covid situation as it is.”

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Posted 5 years ago

“The service is always quick. The wool is lovely for the blankets that i crochet for our local hospital. Thank you.”

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Posted 5 years ago

“Lots of choice of wool and very quick delivery”

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Posted 5 years ago

“Very prompt service - good quality yarn,very happy”

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Posted 5 years ago

“Very fast delivery, ordered on Tuesday and arrived on Thursday. The wool Jarol new arrives is lovely to work with. I will be coming back to this shop in the future”

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Posted 5 years ago

“Great value for money”

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Posted 5 years ago

“Very efficient service and delivery, I will definitely use you again.”

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Posted 5 years ago

“Excellent service and easy website to navigate”

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Posted 5 years ago

“HI JUST TO LET YOU KNOW THAT THE WOOL I RECEIVED IS OF GOOD QUALITY I AM WORKING WITH THE ARAN WOOL JUST NOW THANK YOU FOR THE PROMT DELIVERY. EDNA RUSSELL.”

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Posted 5 years ago

“Deliveries always very quick and accurate. I've had to return things a couple of times after misjudging colour online or for other reasons (nothing every fault of The Wool Factory!) and they've been really good about this, swapping items quickly. Their postage-free limit of £25 is also really excellent and makes me choose them sometimes when someone else stocks the same products but you have to buy much more to get the postage included. I'd highly recommend them.”

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Posted 5 years ago

“Beautiful wool fast delivery would highly recommend many thanks x”

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Posted 5 years ago

“I wanted a pattern I'd seen elsewhere. With that company I had to pay more in postage than the pattern cost so I searched online and found I could buy it to download from The Wool Factory. All perfectly straightforward. Very happy customer!”

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Posted 5 years ago

“Excellent selection of wonderful yarns. The quality is exceptional. The service is outstanding and my order arrived in a few days on standard delivery .”

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Posted 5 years ago

“Brilliant priced and quality wool .excellent delivery as usual.”

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Posted 5 years ago

“You service was excelent, the yarn is impossible to knit with.”

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Posted 5 years ago

“I love the wool and choice that the Wool Factory gives. So much so I have passed you on for my sister to have a look at.”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews