The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping, good quality wool. I recommend it”

Helpful Report

Posted 5 years ago

“I have purchased quite a lot of yarn from the Wool Factory & have enjoyed trying the different yarns available. Always excellent value & quick delivery. I highly recommend this company.”

Helpful Report

Posted 5 years ago

“Wool exceptionally good value for money and service very prompt. Site easy to use”

Helpful Report

Posted 5 years ago

“Very prompt with delivery”

Helpful Report

Posted 5 years ago

“Lovely colours I am pleased with wool”

Helpful Report

Posted 5 years ago

“Excellent selection and price my go to wool shop online”

Helpful Report

Posted 5 years ago

“Excellent value and excellent service Thank you”

Helpful Report

Posted 5 years ago

“The selection of wool and quality is great very good service from start to finish x”

Helpful Report

Posted 5 years ago

“always a pleasure to do business with the wool factory their extensive range of wool and yarns is staggering will use again”

Helpful Report

Posted 5 years ago

“Loved the wool great for my GowerBeanies xx”

Helpful Report

Posted 5 years ago

“Great prices always, quick delivery, everything you want from an internet site.”

Helpful Report

Posted 5 years ago

“Speedy delivery. Very pleased with yarn”

Helpful Report

Posted 5 years ago

“Lovely wool and vast amount of colours to choose from. Easy to order and very good delivery service. Will use again most definitely.”

Helpful Report

Posted 5 years ago

“Love the wool but sometimes the colours aren't what you expect for instance I just bought lemon but its nearer orange”

Helpful Report

Posted 5 years ago

“Very good wool and quick delivery”

Helpful Report

Posted 5 years ago

“Lovely wool at a good price delivered quickly”

Helpful Report

Posted 5 years ago

“Great wool and speedy delivery . Would definitely buy from here again .”

Helpful Report

Posted 5 years ago

“Wide range of yarns, quick service and postage.”

Helpful Report

Posted 5 years ago

“Excellent customer service. Very prompt delivery. Great website. Value for money will be using again.”

Helpful Report

Posted 5 years ago

“Lovely wool. Will be Making a pom pom blanket with it”

Helpful Report

Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews