The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,198 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase as always. Great service”

Helpful Report

Posted 5 years ago

“Brilliant service. Ordered yarn and needles and received them within 2 days of ordering.”

Helpful Report

Posted 5 years ago

“Such a wide choice of good quality yarns at very reasonable prices. Submitting my order was easy and hassle free. Delivery is prompt and really well presented in a lovely organza bag. I love browsing all the products from the Wool Factory and once i've ordered i so look forward to the delivery. Can't praise them enough. Excellent .”

Helpful Report

Posted 5 years ago

“Fast delivery, good quality yarn, reasonable price, will purchase more in the future, thank you.”

Helpful Report

Posted 5 years ago

“Excellent quality. Arrived quite quickly. No complaints at all.”

Helpful Report

Posted 5 years ago

“The quality of the products were very good,the service really helpful. I am really pleased with my purchases and look forward to ordering again in the future.”

Helpful Report

Posted 5 years ago

“I love this place when it’s open, I love this place in lockdown. I’m so glad they have managed to continue, always an excellent choice and first class service. Thank you Wool Factory”

Helpful Report

Posted 5 years ago

“Great service from start to finish. Great value prices. All well packaged. Prompt delivery service.”

Helpful Report

Posted 5 years ago

“Excellent, quick ordering and delivery service.”

Helpful Report

Posted 5 years ago

“Very swift to order and delivery. Very good service.”

Helpful Report

Posted 5 years ago

“I have been really pleased with the friendly and professional way my orders have been handled. Will definitely be using you again. Well done.”

Helpful Report

Posted 5 years ago

“Prompt efficient service.,Thank you”

Helpful Report

Posted 5 years ago

“Very happy with the product better than I had expected very soft delivery was prompt and would buy from this company again.”

Helpful Report

Posted 5 years ago

“Wonderful site to get my wool especially at the moment when nothing is open but even when they are I will still get my knitting wool from the wool factory it’s just so easy to do”

Helpful Report

Posted 5 years ago

“I have now ordered from the Wool Factory on several occasions and been very pleased with the service each time. The yarns are always very good quality and prices are excellent too. My parcels have always arrived in strong packaging. Thank you.”

Helpful Report

Posted 5 years ago

“Excellent choice of yarn, promp posting and beautifully wrapped.”

Helpful Report

Posted 5 years ago

“I received exactly what I ordered and within a few days. Very good service and value for money.”

Helpful Report

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

“You are always so prompt with deliverys never had any problems.”

Helpful Report

Posted 5 years ago

“I have ordered several times from the wool factory,and will continue to do so,great choice of wools patterns etc,good value for money prices,and super delivery times.”

Helpful Report

Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,198 reviews