The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great business lovely wool,fast delivery and lovely after sale service. You must try it as it's a must.”

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Posted 2 years ago

“Efficient postage and items were perfect.”

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Posted 2 years ago

“The 2 lots of wool that i orderd are really good lovely”

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Posted 2 years ago

“A great choice of yarns and a speedy delivery 😀”

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Posted 2 years ago

“Top quality products very efficient and quick delivery”

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Posted 2 years ago

“Great value and delivery”

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Posted 2 years ago

“I am so grateful that I have found the perfect wool shop which has all I am looking for , at reasonable prices and super quick delivery! Thank you ! You are stuck with me and my friend now !! 👍🏻🤗🌺🌺”

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Posted 2 years ago

“Good delivery”

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Posted 2 years ago

“Excellent service , quick delivery , lovely wool and at good prices.”

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Posted 2 years ago

“I like this store. I ordered Drops yarn, the quality is beautiful and delivery was very fast. Thank you.”

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Posted 2 years ago

“I wanted to start a new hobby in retirement and found your wool excellent value for money and such a variety of colours Thank you to the warehouse team who where busily despacting my wool it made a gloomy january feel like sunshine Thank you”

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Posted 2 years ago

“Order was dealt with by return and I am very pleased with the product”

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Posted 2 years ago

“As always very fast delivery thank you ☺️”

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Posted 2 years ago

“The wool that I have just received from you King Cole DK colour Forest the colour is nice but the wool goes from very thin to thick then goes to very thick that I had to cut out and re attach I am on my second ball which is just the same as I am crocheting a poncho as a present you can see the difference in the stitching I just hope I have enough to finish it I will not be purchasing anything else from yourselves . Very disappointed”

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Posted 2 years ago

“Excellent and humorous service. Good prices.”

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Posted 2 years ago

“The layout was well done aking it easy to find what you were looking for, and when it arrived, in the time given, was as I had expected. In my book , thats good.”

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Posted 2 years ago

“Lovely company to order from, good selection of yarn. Came quickly will certainly use this company again”

The Wool Factory Ltd 5 star review on 4th February 2024

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Posted 2 years ago

“Love this place, an Aladdin's cave of wool! Excellent online service too”

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Posted 2 years ago

“i would just like to say a big thank youfor my order recently, the quality and price of wool was excellent, and I only will buy my wool from you. Thank you audrey”

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Posted 2 years ago

“Thank u for a very quick service very much appreciated”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews