The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best experience I've had of purchasing yarn ever. Whatever your needs I'm sure the Wool Factory will be able to help on line or visiting Alford the staff are great. And I just love the message you will receive on purchasing on line. Love you the Wool Factory.”

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Posted 2 years ago

“service was excellent”

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Posted 2 years ago

“The wool.is wonderful and the price is good too”

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Posted 2 years ago

“Wool factory as some amazing wool and beautiful shade .”

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Posted 2 years ago

“Fast delivery, reasonable price. Including the postage, quality wool , I just wish you stocked more 4ply coned for my knitting machine.”

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Posted 2 years ago

“Lovely items very quick delivery and very good communication perfect thank you”

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Posted 2 years ago

“fast and efficiant service and great prices”

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Posted 2 years ago

“I am very happy with the efficient service, being kept informed of the whole process from the point of purchase. The thorough descriptions and recommendations on the suitability of each yarn are very informative.”

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Posted 2 years ago

“Simply the best very pleased thankyou”

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Posted 2 years ago

“The texture of my wool as I'm knitting is very important to me and the lion aran wool from you fells lovely and soft. The shading of the colours also means that the finished item will be adaptable.”

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Posted 2 years ago

“Easy to use website, easy payment option, super fast delivery, excellent quality”

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Posted 2 years ago

“Professional & very helpful”

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Posted 2 years ago

“Lovely yarn very pleased with it”

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Posted 2 years ago

“The quick delivery service is very good as I am always anxious to get on with a new knitting project and unable to get to the shops to buy my wool.”

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Posted 2 years ago

“Good quality wool, reasonable prices and quick delivery too”

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Posted 2 years ago

“Great prices very quick delivery”

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Posted 2 years ago

“very good service i was a ball short my mistake telephoned and got it within 48 hours so my cardigan can be finished.”

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Posted 2 years ago

“Good website . Great bargain . Many thanks 😊”

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Posted 2 years ago

“Excellent prices wool quality never lets me down, easy to use web page, regular emails regards sales and new in. Kept uptodate every step of the way with orders on line which takes away the worry of delivery dates.”

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Posted 2 years ago

“Lovely wool as always. Looking forward to using it.”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews