The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,193 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

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The Wool Factory Ltd 5 star review on 9th September 2025

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The Wool Factory Ltd 5 star review on 26th August 2025

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680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the wool and the service that I received. The last purchase was exceptional as the staff went that extra mile to rectify my mistake when ordeing. Well done you and I will have no issues with recommending you without reservation.”

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Posted 2 years ago

“I have always been pleased with my wool purchasers and at the speed in which I receive my parcels. Thank you.”

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Posted 2 years ago

“Great wool .good prices and a quick delivery.”

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Posted 2 years ago

“Found your site while looking for wool. Very impressed with the speedy delivery and I will definitely be using wool factory again in the near future.”

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Posted 2 years ago

“I am very pleased with my wool and the quick and efficient way the order was dealt with. I particularly liked the email that described the way members of staff selected ,packed and despatched the order. It made the whole process more personal. Thank you. This is my first time shopping with you on line and I will be doing so again soon. Regards Ann”

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Posted 2 years ago

“Very happy with range of yarns and price is fair. Speedy delivery would definitely recommend”

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Posted 2 years ago

“Great selection of yarns. Love your sales all year round. Usually cheaper than other outlets.”

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Posted 2 years ago

“I always buy my wool from here. Great value, great service, if any problems just an email away with a quick response. Thank you x”

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Posted 2 years ago

“Good serive”

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Posted 2 years ago

“The wool is lovely.You think you've got a bargain till you get to the postage. It was more than the wool .”

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Posted 2 years ago

“Very easy to order online,good quality yarns, excellent value for money”

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Posted 2 years ago

“Excellent choice at the most competitive prices.”

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Posted 2 years ago

“Wool looks just as photo and feels great. The delivery was really quick and the parcel was well wrapped. I haven't started to use it yet as still finishing an ongoing project”

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Posted 2 years ago

“Yarn arrive quickly and at a great price. I haven't used it yet but have a project lined up. Looks good quality.”

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Posted 2 years ago

“What good service from start to when I received my wool would definitely recommend. Thank you”

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Posted 2 years ago

“Quality wool at exceptional prices and delivered quickly”

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Posted 2 years ago

“The wool is nice, but there were lots of knots in the multi coloured wool.”

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Posted 2 years ago

“Really pleased with my purchase and service. Will definitely be ordering more. 5 Star rating.”

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Posted 2 years ago

“Great quality of wool, lovely colours, a very slight hiccup with one item that was resolved within a couple of emails and a few days. Will definitely order again when I've worked my way through the large amount of wool I ordered.”

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Posted 2 years ago

“Excellent service will definitely use again”

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Posted 2 years ago

The Wool Factory Ltd is rated 4.9 based on 9,193 reviews