The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,196 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service

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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and quick delivery the service and ease to order very good”

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Posted 5 years ago

“Fast and efficient service even in these trying times. Good quality wool at very competative prices. Have been buying all my wool from The Wool Factory for some time now and would never purchase from anywhere else.”

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Posted 5 years ago

“Very happy with my order again soon .”

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Posted 5 years ago

“Excellent service and lovely quality wool. Recently purchased Aran, chunky and double knit all great quality and excellent value.”

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Posted 5 years ago

“Brilliant item quick delivery”

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Posted 5 years ago

“I was very pleased with my order. It came quickly and the colours were just as on the website and the quality of the wool was fine.”

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Posted 5 years ago

“Fast delivery and quality items. Very slight problem with my delivery sorted quickly and efficiently 5 stars”

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Posted 5 years ago

“Anytime I order wool is delivered to Ireland ina week. Great choice, value and customer service !!”

The Wool Factory Ltd 5 star review on 1st September 2020

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Posted 5 years ago

“I have been very pleased with orders received recently, both with the efficiency of the online ordering system and rapidity of delivery and with the quality of the yarns, which implies a knowledgeable buying strategy in the company and a desire to provide quality and value to your customers. Well done for your efforts in a difficult time. You certainly kept my hands busy.”

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Posted 5 years ago

“Excellent service & the best value for money I have found on the net or the high street.”

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Posted 5 years ago

“Great customer service as I was kept informed about my order and the delivery was quick x Found their yarns good value for money will definitely be ordering from them again.”

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Posted 5 years ago

“ordered a pack of patterns, great value, lovely patterns, look forward to actually knitting something from them, good quick service, great communication, will definitely buy again”

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Posted 5 years ago

“Very good prompt delivery of my latest order which was packed very well.”

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Posted 5 years ago

“Great what I expected”

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Posted 5 years ago

“Excellent service, recommend to all my knitter friends, thankyou for bei g so prompt.”

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Posted 5 years ago

“I came across your company after doing an internet search and I am so glad I did. I have been so pleased with all of my purchases. Ordering is easy and the most I have had to wait for delivery has been 3 days. I am so pleased that as a company you have made work, not only for you as a family but for the countless 'crafters' out there who need your services in these challenging times. Long many you continue.”

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Posted 5 years ago

“So happy with my purchase, quick delivery, very good price and lovely to knit with. I don`t knit much these days, but this will be my first stop for future yarn. Thank you.”

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Posted 5 years ago

“This was my first order from The Wool Factory as I discovered some yarn that I wanted that was far cheaper than anywhere else. So, that’s the first point...fantastic value for money. Secondly, free postage as I ordered over a set amount. Thirdly, excellent service as my squishy package arrived within days! What more could anyone want?”

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Posted 5 years ago

“Excellent service and the amazing quality of the wool you provide and very quick delivery will definitely order again”

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Posted 5 years ago

“Very efficient and approachable if you have a problem.”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,196 reviews