The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

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The Wool Factory Ltd 5 star review on 9th September 2025

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The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“This was my first order from The Wool Factory as I discovered some yarn that I wanted that was far cheaper than anywhere else. So, that’s the first point...fantastic value for money. Secondly, free postage as I ordered over a set amount. Thirdly, excellent service as my squishy package arrived within days! What more could anyone want?”

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Posted 6 years ago

“Excellent service and the amazing quality of the wool you provide and very quick delivery will definitely order again”

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Posted 6 years ago

“Very efficient and approachable if you have a problem.”

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Posted 6 years ago

“Excellent quality wide variety of wools excellent prices.easy website to use and really good delivery service .well pleased with all my purchases thank you .knitting has helped keep me sane through these trying times.will definitely recommend you.”

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Posted 6 years ago

“Excellent service. My order was quickly posted. Wool beautifully soft. Highly recommend.”

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Posted 6 years ago

“Super fast delivery ,well packaged and love the wool. It made the perfect bees for my daughter”

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Posted 6 years ago

“The wool arrived when expected.very good service.”

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Posted 6 years ago

“I ordered some wool from the online ordering and I got it delivered to the caravan site I was staying at. Very good service and I’m hoping to visit your new shop soon. Keep up the good work. Thanks Susan from Sunderland.”

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Posted 6 years ago

“I love the Wool Factory I’m not one to sit and knit a lot as my grand children and great grandchildren are growing up now, but when they mention they need something kitted I immediately think of the Wool Factory I have purchased from them many times and the service is excellent, there wool is excellent too, prices are good, and the service is great. They inform you when the wool is on its way, what a great Company.”

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Posted 6 years ago

“Great wool vibrant colours and a great service the wool is good quality and competitive prices”

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Posted 6 years ago

“First class would buy from again recommend +++”

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Posted 6 years ago

“Beautiful quality products, stunning range, fast delivery all around great service thank you”

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Posted 6 years ago

“Great products and great customer service All the wool purchased is exceptional quality.”

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Posted 6 years ago

“Fantastic service. When lockdown was announced I was low on wool. I searched on line for Woolcraft DK. and the wool factory was one that came up. I was talked through my first online order and I've managed .to make 2 more on my own. Delivery times have been amazingly quick.”

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Posted 6 years ago

“Excellent service, prompt delivery, very satisfied with my purchase.”

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Posted 6 years ago

“Very quick delivery love the wool colour exactly the same as shown knitting up lovely ready to order more”

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Posted 6 years ago

“Always very pleased with my purchases ...customer service ...delivery. .m”

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Posted 6 years ago

“My yarn and patterns arrived in good time and perfect condition. Would buy again and certainly reccomend.”

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Posted 6 years ago

“Lovely quality wool st great prices all delivered quickly.”

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Posted 6 years ago

“Excellent service, extremely quick delivery with good prices and selection! I think I'm a woolaholic!!”

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Posted 6 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews