The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely wool at very reasonable prices and a great choice. Delivery was exceptionally quick . Will definitely use again.”

Helpful Report

Posted 6 years ago

“Quick delivery very well packed, excellent prices , can recommend”

Helpful Report

Posted 6 years ago

“Hi I am knitting with the Aran wool I bought from the wool factory it is really good quality and easy to knit with its lovely and I won’t hesitate to buy more wool from them”

Helpful Report

Posted 6 years ago

“Consistently good. Quick delivery and good bargains”

Helpful Report

Posted 6 years ago

“Lovely wool and really fast delivery.x”

Helpful Report

Posted 6 years ago

“good website. Efficient delivery”

Helpful Report

Posted 6 years ago

“It was very easy to order the wool I wanted and when it arrived I was really pleased with the quality. I would definitely buy more wool from the Wood Factory. Thank you.”

Helpful Report

Posted 6 years ago

“Love getting my order from here”

Helpful Report

Posted 6 years ago

“Really pleased with my wool. Easy to order and delivered quickly.”

Helpful Report

Posted 6 years ago

“I am always happy with my purchase it is always delivered on time . Quality of wool is fantastic and good price to.”

Helpful Report

Posted 6 years ago

“I love this place. Not only is it local but they have a huge selection of yarn and staff are really friendly. Keep up the good work, you deserve all the support you can get.”

Helpful Report

Posted 6 years ago

“I would rate The Wool Factory extremely highly. The service they provided on my first order was above and beyond anything expected. The order was fully intact and I received it within a few days of placing the order, no hanging about. I would very much recommend this company.”

Helpful Report

Posted 6 years ago

“Very pleased with the quality of the wool and the efficiency of my delivery and the way it was packed. Will certainly use the Wool Factory again. Highly recommend this firm.”

Helpful Report

Posted 6 years ago

“Good quality yarn at a great price and timely, efficient delivery.....the colours ordered were accurately shown on the website...although I haven’t used it yet I am looking forward to starting a project with it.”

Helpful Report

Posted 6 years ago

“What a sale! My latest purchase was 10 patterns at £1 each and they were all lovely. I really grudge paying almost £3 for a pattern that you may only use once so was delighted to get all these that I’m sure I’ll use and reuse many times.”

Helpful Report

Posted 6 years ago

“Was excited for my parcel from the Wool Factory. Fantastic quality and prompt delivery.”

Helpful Report

Posted 6 years ago

“Very good service fast and efficient also wool was stunning just as I ordered”

Helpful Report

Posted 6 years ago

“Ordering is very easy along with the payment system. The quality of the double knit wool by woolcraft is excellent. Always delivered within a 5 days of order. I uses The wool Factory for the majority of my wool. Thank you for an excellent service.”

Helpful Report

Posted 6 years ago

“Luvly wool to knit with. Super fast delivery and good value for money”

Helpful Report

Posted 6 years ago

“The Wool Factory is a reliable supplier of all the things you will need to get you on the go, I myself am a crochet addict, The Wool Factory is my go to place for value and reliability.... Ordering is super easy, always a confirmation email and dispatch email to let me know my purchase is speeding it's way to my door. Being disabled their a lifeline for my hookin!!! Hehehe 😷👏 Thank you all , keep on keeping on! Lynfa 😷🔮 ⭐⭐⭐⭐⭐⭐”

Helpful Report

Posted 6 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews